Reviews (38)
What a great job their TEAM did. They were able to get me a great unit at a great price. They were fast and clean. I have had the unit a few weeks now and they have followed up on how we are doing. Buy from these people.
They are amazing - installed a full unit and have always been quick on service calls with anything that has come up - can’t recommend higher!
Would recommend and use again. Both times i've used them theyve been fast and reliable. This last time they were able to fit me in same day which was amazing.
Service was very professional an fast wish I would have done this a lot sooner.
Long's was professional and courteous. They made sure not to track mud inside and cleaned everything up after they were done. The office staff was great too, always helpful. I'm very happy with my new AC unit. I would recommend Long's to friends and family.
It was great fast and they guys was very nice and they cleaned up their mess great job well done so happy
Will always recommend Longs Heating&Air Conditioning! Fast and Reliable!
My AC outside unit went out on Saturday night at 10:00pm called every 24 hrs service no one available I .. when I called Long’s Air conditioning service I spoke with Vivian she was very helpful and told me a tech would be out in 45 minutes ...the service fee was little hefty but with family and grandkids and dogs at home it was worth it... Thank you for saving me that night
Best AC company in town. Happy to refer to friends and family.
Fast response. Very fair pricing. Long's is my first choice for HVAC. Thanks
Within a few hours they were here installing. Great experience all around.
Honest, quick, friendly, and caring.
Very good customer service ..tech was very knowledgeable.
This place was priced well when i called.. i was quoted $85 hour which was great and since my unit was only 2 years old it was under warranty. After the maintenance was done i was bill $500 for labor for 1 hour of going out to see what was wrong and 1 hour and 45 min of work which should have came out to around $208.25, even at 3 hours is $255 plus the service of freon ($180). Well im pretty sure i know how to add and 85 x 2.5 sure doesnt equal 500. So then im told i am being bill for 2 guys at $85 hour @1hr 45 min. And 1 guy for the other hour, Plus i have to pay them to use their equipment and tools to do the job too. Well that still doesn’t equal 500. Then to find out 7 hours later when the house was still 85 degrees, the 2 guys forgot to service the unit with freon even though i was charged for freon. I was told they did me a favor by not charging to go back out to finish a job they could do right the first time. i guess I should have waited because other places i have gone with didnt bill me for each person that had to go out, it was per hour. And at $120 an hour for 3 hours was still less then the $85 an hour i was quoted. I asked for a detailed bill for the labor and was told, we would have to charge you way more if thats the case and we can NOT give you a detailed bill unless you paid us more. I spoke to the owner who then told me its a flat rate thats what we charge i dont know what to tell you. I guess some companies have NO Integrity. No one was on the same page as far as what they charge for different services. Not sure how to reply to the message left on my review, but i was quoted $85 an hour and thats what i agreed to! And when i spoke to the owner over the phone he was rude compared the the reply left on the review i left. Guess you what to try and look as nice as possible when cheating someone out of their money!
Called to get refrigerant added. Came the same day and provided great information about working with our home warranty.
Outstanding customer service. Responded within 1 hour of the call. Technician quickly diagnosed the issue. Repair was made within 30 minutes and the AC was restored to my extremely hot staff. thank you for your quality service and response. Your technician was very professional.
I have been using this company for years on end and they are very professional, dependable, and has overall astounding service
Wonderful service, trustworthy, and on time!
Very professional and fast!
They are alway there anytime you call.