Reviews (100)
Luxury Air is an amazing company! Dispatch was great letting me know when a technician was on the way. Roy, the tech, came out and made sure the unit was running properly. He was very professional and polite. I give him and Luxury Air 10 ⭐️s!
They were able to come out the same day I called, another company had told me it'd be 3-4 days before they could get to me. With this Tx heat we know that's too long to wait to get an ac fixed. Lonnie was great also, he helped my blind mother fill out her check for the bill.
100 degrees outside, A/C blower motor on one of our two systems failed. Service tech arrived in less than 24 hours. New one ordered and to be installed June 30. They honor their maintenance agreements, are honest, knowledgeable, and “know their stuff” All at reasonable prices. Been with them for over 15 years and definitely will continue.
One call and everything was taken care of by Tim. He was friendly efficient and honest. We are well satisfied with Luxury Air and with Tim. Mack Barnhill
Luxury Air is extremely honest and professional. Only AC we will use. Stephen and his team are simply the best.
We called this company on advice from a friend. It’s hard to know who to trust in the maintenance world, so word of mouth is almost always the way to go. I first asked for a quote online for a maintenance check to make sure we were going to be good in this N Houston heat. They responded in less than 24 hours and gave a quote of $79. Very reasonable so I called and booked it. They gave me a 4 hour window and made it in that window. Before coming they texted me the day before to remind me (good for those who are forgetful and don’t put it in their calendar). Then they texted me a picture and some personal details about the tech coming out. Nice touch!! They also called from the office to let me now he’d been dispatched and would arrive within 25 mins, which he did. Roy was extremely respectful, not being bothered by my dogs and putting booties on his shoes. He asked where the thermostat and attic access were, as well as the AC unit and got to work. About 15 mins later he reported all was well. He took my payment and offered info on a service plan. Highly professional company. I would 100% recommend!!
Quick response, great employee, honest price.
Loved everything about this company. Their customer service and technicians were top tier. Our technician, Mr. Lonnie was very thorough, professional, and knowledgeable. I am appreciative of all of tips and suggestions that he gave us to help with maintaining our system. 20 out of 10!
They're operator was amazing and did a fantastic job working hard to set and immediate next available appointment. The tech Lonnie came out and did a fantastic job to a thorough inspection and fixed the repairs on the spot. I highly recommend this service They are great!
I have been a customer for about 13 years. Luxury Air consistently does a great job. I have referred them to numerous friends over the years and never heard of anything except positive experiences from them as well. Lonnie was the tech today. He did a great job and got us back up and running quickly. Well done per usual.
Our technician was wonderful! He was very thorough and he did a great job of explaining everything in detail! We were very happy with their service!
Maintenance was performed professionally!
Work well done. Jose very knowledgeable, polite, careful and informative.
They are always good at scheduling, keeping you advised, and informing you about the situation as they analyze it. Very professional. Highly recommend. We have used them for years at all our properties.
Very courteous and professional. Tim Lindley and his crew were great. I highly recommend Luxury Air.
Great service. Took time to show me part that needed replacing & show why. Use them every Spring & Fall for tune ups. Can’t risk losing the A/C in Texas!
Roy is always terrific. He was thorough, professional, and polite! We requested him. We have done business with them for 16 years and will continue to do so.
They have always provided great service
Had Jose and Julio come out to help diagnose some issues with my AC. Both were extremely friendly and highly professional along with the office employees I talked with. 10 out of 10 would HIGHLY recommend for all your HVAC needs!
This is the only a/c company that was able to solve our a/c issue of not cooling upstairs sufficiently without having the expense of purchasing another a/c unit. Luxury Air installed a zoned system which solved the issue for much less than installing a second /c unit. They have my business for a lifetime!