Reviews (50)
Jacob went above and beyond to make sure the ac is working properly! He was supposed to just do a quick second opinion but instead went ahead and checked everything and took his time until he found the issue and got everything up and running again.
Been using Jack Gordon & Sons for many years. My mother also used them and and my son is now using them. They are honest and do great work!!! THANK YOU!!
I highly recommend these guys to any needing A/C services. My unit got knocked off line white the recent storm. They were able to get me scheduled the same day and were he prior to the promised time. They resolved the issue with no high pressure up sale tactics. Thank you
My experience with this firm was nothing short of excellent. I highly recommend them for any A/C job. In fact I plan to have them check my bigger unit. This job turned out to be a particularly difficult one since they had to remedy a lot of items the original installer installed incorrectly while working in a small, hot attic. I was so worried of heat stroke. GREAT JOB TO ALL OF YOU AND THANK YOU.
In all fairness... I am not a current customer of JG&S but I have just recently had two of the Gordon's come out to my home to help access AC issues we are having (newer construction other HVAC company installer) . This was the 5th AC company we had try to identify our problem and the Gordon's were by far the most informative and willing to help. We will be using JG&S for our maintenance program moving forward and appreciate their time and knowledge to date. We look forward to recommending them to our friends and neighbors. Thank you Jack Gordon & Sons!!!
I had an incident where my A/C went off after hours and I called Jack Gordon and son. They came out quickly, resolved the issue and was very professional. This company went over and beyond for me and is very honest. It's a smaller family owned company who just does not see me as a number. They truly cared about my concerns. They also have a great yearly program that I signed up for. Its worth the money for peace of mind. I would definitely recommend this company for all your A/C and heating replacement and repair needs!!
Jack Gordon & Sons has consistently been one of the best A/C companies I've ever used - their techs are knowledgeable and communicate well, they actually track down the problem rather than make assumptions, and they keep me informed along the way. Their techs Robert and Jacob have been great to us, and I always expect great service and fair treatment - no add-ons or unneeded costs. I'd highly recommend them to anyone, have done so with my friends, and they say the same things.
Awesome experience. Prompt professional and knowledgeable. From the receptionist to the service repair visit amazing. Best company in Texas for AC repair. Thank You. Janna and Jene.
We have used Jack Gordon and Sons for over a decade . Excellent professional service !
Jack Gordon & Sons Air Conditioning & Heating were exemplary in their response and support, this past week. One of our central units stopped working. Personnel came on Saturday morning, to inspect the unit and ordered the parts, for repairs to be done the following Tuesday. The shipped part, was found to be defective. Technician committed to expedited procurement of new part. The owner of Jack Gordon & Sons Air Conditioning & Heating personally picked up the part the following day (yesterday) and had it installed. The unit is fully functional. I am truly thankful for Jack Gordon & Sons Air Conditioning & Heating for their outstanding customer service.
Jack Gordon and Sons has replaced both of my AC systems and continues to service them on a biannual basis. They install high quality systems and not the cheap unreliable brands. They have a service program that will have them schedule your biannual service and provide a discount on any services needed. All technicians I have encountered have been professional and extremely polite. They also make it very easy to pay any invoice by giving a link to pay online. I highly recommend Jack Gordon and Sons for your Heating and Air Conditioning needs.
Professional Installation of 2 New AC& Heaters. Zone systems! Not the easiest. Great follow up & Customer service. Aron & crews Top notch. Recommended Highly!!
They do an amazing job. They are on time, professional, and have a price that is tough to beat.
They were so polite and caring! After hearing of my problem they came right away! I will recommend them to everyone I know!
This company will treat you like family! From the owner to the the person that answers your phone call. Great service and always fair priced. Highly recommend this company. .... life long customer here....
I cannot say enough about how good this company is. They are reliable, priced fairly, dedicated, and always up to date on the newest systems. You will not be disappointed.
This company is by far the best! I called because my AC went out in my house, well as you know living in Texas at this time of the year, that just wasn’t going to work. So I called and was able to get someone out within a day. The nice gentleman came out and knew exactly what the issue was! He was able to get us back up and running within an hour or so. I can’t thank you guys enough for your amazing work and professionalism!!
I have been using Gordon & Sons for many years! I have always had a timely response, services explained well and quality work preformed. Most recently I had some ducts that needed to be relocated due to a remodel. The work was explained in terms we understood, done efficiently and came out great. I would not hesitate to call Jack Gordon & Son for your air and heating needs
I wish cost estimates would have been disclosed. I knew there would be an $85 charge for a diagnostic service but was flabbergasted when I was told $600 to charge my Freon on a house a/c that is two years old! The technician was polite and knowledgeable so despite the $600, I am satisfied with this company’s overall services.
I've been with Jack Gordon for over ten years. They are the best: professional, honest, experienced. They do not jump to "replace It". I can not say enough about this best-practice company.