Reviews (100)
I've been using Air On Time for about 10yrs. They installed an Amana a/c and furnace and they have always been good to me over the years. I like that they are professional and prompt. The a/c had a problem after a power outage but I called Air-on-Time on a Sunday evening and they fit me in their schedule the very next day... and that was over the 4th of July busy week! Thanks again A-O-T for always being professional, courteous, and prompt. I also like that the employees of Air-On-Time have been with the same company for many years! They take care of us like family! Jim in Spring, TX
Good service. Knowledgeable service technician.
Called them early in the morning and they got here earlier than I expected and it was quick and simple
Air On Time came out right away looked our AC over and answered all our questions. Thank you.
My store thermostat went out at my store, Sunday. The lovely lady that answered my call was Jessica. She was so smart and honest. She suggested that we try changing the batteries. IT WORKED! I will always call Air On Time in the future. A year later and wonderful Charlie fixed both my store heater and my home heater. These people are honest!
I couldn’t ask for better service and a company that truly takes care of their customers.
The best way to describe my experience with Air On Time is outstanding, incredible, excellent, A+!!! Every AOT from the owners to the technicians were professional, knowledgable, and committed to resolving my AC issues in as timely manner as possible and as cost effective as possible. Nobody in Houston ever wants AC problems but if I ever do again, I will be their customer for life!
You will not find any service company anywhere and of any kind that still puts customers first like Air-On-Time. The owner James take personal responsibility for their work. Dealt with a lot of different A/C companies. None of them come close.
I called Air on time at 7:30 am when my ac had gone out the evening before. A technician (Jaime) showed up within 30 minutes and by 9 am my AC was fixed and cooling us off! How does that happen during the summer?! I felt like I was their only customer knowing that I was most definitely was not! Jaime was kind, professional and swift to get me taken care of. He even called another technician to bring him the part so he didn't have to waste the time! This company is highly recommended by me and I will have them on speed dial for future needs and refer them to everyone I know that needs AC repair! Thank you Air on Time to you and your team!
I have been a customer for a long time. They are always friendly, responsive and competent. The techs that come out are professional and do their best to save me money. Highly recommend Air On Time.
So thankful!! Desperately needed a/c service on a Saturday. Technician was sent out in a couple of hours. Drew was great, diagnosed the problem and was able to secure the part. He returned in no time and fixed the issue. Would definitely recommend these folks!! Thank you!! R & I Dance Studio
Great service and good communications! Charlie was awesome, did a great job! Appreciate the professional staff and great service! Will definitely use you guys again! Thanks 👍
My parents had been without air for a month due to multiple issues with Sears Cinch Home Warranty and prior repair companies not following through. Air On Time were contacted Thursday afternoon and were at my parents with a diagnosis within an hour. They were amazing, professional and caring about the situation. In spite of the constraints of the warranty company they were persistent and timely, ordering the part Friday afternoon and were repairing by 8am Saturday. I will forever remember the care and compassion Jessica the owner gave to us and the situation and the technician making it so quickly in rush hour traffic to my parents home. Thank you Air on Time for superior, and way above On Time Service! The Woolard Family
I have worked with Air On Time for over 10 years and find them to be reliable, honest and always ON TIME. Great team!
Charlie was excellent and got me back up and running in no time. Very friendly and professional. Thanks Charlie!
Charlie is a great asset for the company ….fantastic personal attention
Our biannual visit from our knowledgeable AirOnTime service pro went smoothly, as expected. All was well with our system as well as with their thorough inspection. It is comforting to know before the sweltering heat of Houston's summer arrives. Great service, always.
As always, we received great service!
Always have been the best. Very professional and experienced. I have used multiple times.
Fast appointment, friendly and professional- highly recommend.