Reviews (32)
I see this company gets high reviews, but unfortunately this is not one of them. I started having "Flame Rollout" issues last year, 2021 I researched causes and there are three, gas pressure, cracked heat exchanger and blocked flue. First tech came out Dec 2021 and didn't check any of these. Continued to have issues in 2022/23 causing me to have reset furnace multiple times a day. Next tech they sent Dec 2022 showed up telling me he didn't bring all his tools and wasted the trip. Third tech finally shows up in Feb 2023 showed up weeks later and didn't bring his gas tester either. He still couldn't find cause. Finally called a different company out of Lindale and this tech checked everything, still couldn't find cause, BUT he went back to work and called the manufacturer tech center who told him the sensors had been re-speced to new temperatures. He brought the correct sensors , installed and all is well. Tried to talk to H&Ms owner, Michael, but he would never return my calls. The receptionist, scheduler is very pleasant. Recommend you look elsewhere.
Personable, professional and effective!
I am new to the area and didn't know any hvac places around here so I was able to find this place online. The tech that came out was so kind and caring, he knew exactly what to do and found the problem quickly. He had the parts on his truck and fixed it quickly. The office allowed me to make payments which meant a lot to me and helped me. I 100% would recommend this place! Thank you!
I can't say enough about the great service given.
Two no calls and no shows. Always had an excuse why they couldn’t make it to my house. Finally had to call another company that would show up. Had an appointment both days. Would not recommend using this company.
Air handler went bad. They gave me 2 options. Very professional. Owner of company did final check. Would call again if need to
Going by reviews, I thought I'd found a good company to use for all of my HVAC repairs well based on my experiences with them I was very wrong. Call on the weekend of the 4th of July no call back till the 5th, they come out and tell me my A/C drain is stopped up, they blow it out, weeks later notice hardwoods buckling call back they set appointment, and still haven't call or shown up and they charged 190.00 dollars to blow air through the drain. When blowing the drain out, they blew the pvc pipe apart causing the leak. I guess I'll keep looking for a good A/C guy. All it would take is good communication!!!
Great people! Quick response and very helpful in explaining what the problem is!! I would definitely recommend!!
This company is absolutely wonderful, I haven’t dealt with a more knowledgeable person in their field more than Michael McSchooler. It’s a breath of fresh air when you find a company with the amount of expertise and icing on the cake is the fair value of their work. Personally I had an entire HVAC unit installed and I couldn’t be more pleased. Thanks M&M!
A few years ago, I lived in a 60+ year old house that had never had central air or heat...just space heaters and window units. M&M installed everything to heat and cool our home...all the ducts and vents, the AC/heating unit, the whole system. A very professional job, and a reasonable price! I can highly recommend these good people.
Professional , very knowledgeable, on time . I will continue to use them . Great pricing .
I can’t say anything but nice things about M&M! From the friendly office staff, to the professional and knowledgeable technicians, this business is overall fantastic! My air conditioning wasn’t cooling my house, and one of the technicians was able to get to my house quickly and got the problem fixed! 10/10 recommend M&M!!!!
Russ uncovered the issue with my air conditioner that had stopped working and we are enjoying cool air again. He was very professional. I only had to call the company once to get a technician out here. That was a big change from my previous AC guy who took forever to answer my phone calls when I needed help.
Quick response. Did not find issues on heat pump as of yet. They will return to complete
We had to replace our ac unit AND add one over the last 3 days. This was a huge ordeal as our furnace was a 1994. We needed a custom piece built, extra copper, it was raining, etc...but it did NOT slow them down! Y'all, this is hands down the most professional and respectful company. Am I biased? YES! 🤣🤷♀️ BUT truth is truth! Their quality work speaks for itself! Every single worker that came out was respectful and worked hard regardless the hurdles. Don't think twice about calling them! You'll thank me! Thank you for being the best of the best and coming out quickly every single time I have called!
I live 2 hours from my mom in Canton, TX. It was cold - she had no heat because her central heat had gone out. The technician came out and repaired it - some sort of mother board. Within hours, the unit stopped working. They went out again - put the same part on again. The unit burned up that one, too! The rep spent at least 3 hours at my mom's house trying to figure out what was wrong. He finally determined that she was getting 140 volts in the house instead of 110. Oncor came out and fixed the problem. M & M went out AGAIN (3rd time!) and put a new part in - this time it was fixed. They did not charge me any additional money for their work. This is how a company gets referrals - and I hope this helps anyone looking for honest people to work on their central heat/air. Many thanks to them...!!
Our air went out on a Sunday and we had someone come out within a few hours. Very impressed with the service and fact that they came out on a Sunday. Thank you M & M.
Very knowledgeable and honest!
Great customer service
Highly professional, knowledgeable, & reasonable