Reviews (20)
This company is so great! Marcelo is so quick to respond, nice, and easy to work with. He is also very patient with my elderly parents. Would recommend to anyone.
Marcelo is honest and prompt. Had a problem with my AC and he quoted a reasonable amount and was able to change the condenser the very next day. Highly recommended
Very professional and excellent service provided on my evaporator coil replacement and technician are well trained . Excellent company and customer service was so good , they are very punctual on time and I will definitely recommend this ac service company to my friends .
I am extremely pleased with the installation of the HVAC system installed by MJ Environmental. The technicians did a superb job. They were courteous, worked afficiently, and demonstrated a thorough knowledge of of what needed to be accomplished. I would recommend this company to anyone having or needing a new HVAC system. My A/C works great under the extreme Texas weather. Thank You Marcello for a job well done. I would rate this experience a 5 out of 5 stars. Company highly recommended.
Owner was awesome, installers were the best, Friendly, Professionalism, Punctuality, Quality, and Responsiveness. Air conditioner works great! I highly recommend this awesome company. I rate them the best 5 stars.
I initially came in contact with this company in July. My AC needed repair and was eventually replaced with a brand new unit by MJ. Moving forward November, there is this loud blaring noise from the unit. I call my warranty company and specifically ask for the original company who installed the unit to return. My request was granted. The technician (Juan) came and did a diagnostic test. Could not recreate the problem. A few days pass by and this blaring noise is back, now louder than it was a few days ago. I go out and record this issue, so there is no question as to what is going on with the unit. MJ returns a few days later, I provide them with a video and was told this was a normal thing. Keep in mind this unit was purchased in July brand new. No noise, no problems. But per Juan this was normal. This time on the service call, Freon needs to be added. But the Freon wasn’t low four days prior. No explanation as to why that happened. Juan again leaves, sites on his work order that the unit was not broken. Blamed my thermostat, without checking the thermostat. I then call to speak to Marcelo, I explained everything that had transpired. He himself could not give a explanation to the noise or why it was occurring. Instead sided with his technician that it was the thermostat. Although he or his technician never inspected the thermostat. After some back and forth and no resolution. I called my warranty company back and gave them the rundown of events. MJ was once again dispatched for repair for a third time in two weeks. On this dispatch they declined this service request. I despise companies that do not stand by their work. Juan, suggested that I google Carrier’s AC to hear that noise by other consumers, who claimed it was normal by Carrier. I in fact found the opposite. I am no technician but what I have researched hints around the scrolls, in the compressor are out of line. Causing this loud blaring noise. This cannot be replaced, because it is sealed and unable to
I can't say enough good things about MJ Environmental Heat & Air. The quote we received from them was super low. While I was gathering competitor's quotes, one company suggested that for the price we were quoted, we weren't getting an entire system, so I was wary. I invited them back out to make sure their estimate was accurate. They stood by it! Even when I gave them the opportunity to charge me more, they did not. I also asked them to pull a permit since they were replacing my old system and bringing it up to code, which they did. They didn't even charge us extra to pull the permit. I really couldn't believe it. They crew was supposed to show up between 9:30 and 10. At 9:30, I worried that maybe it was too good to be true, then their big blue box truck showed up. A sense of relief washed over me, as the crew got out and got to work taking our brand new system of the truck, and like a well oiled machine, divided and conquered. One team started in the attic and one team started to get the compressor installed. Around 2:30 our A/C sprang to life. WOW, there is such a difference! There is no longer a question about whether or not a vent is open. I can't wait to see how low our A/C bill is. By 9:00 pm our house was cool and our A/C even turned off!! We have had the A/C running non stop all summer...for years! Marcello, the owner, came by to check on everything as his crew was finishing up and to make sure we knew how to maintain our new system. He is so nice. He is going to have the city inspector come out to inspect the work. They have made a life-long customer out of me! I still feel like it is too good to be true, but everything went so well. I am so happy we went with MJ Environmental Heat and Air. I would recommend this company to anyone, really to everyone! I wish they could install a unit for my mom, but she lives 9 hours away!
AWESOME SERVICE VERY VERY NICE DID GOOD WORK VERY QUICK
I used MJ Environmental for my AC repair yesterday, I was so pleased with their service I wanted to share my experience. MJ Environmental was professional and handled my repair with efficiency and superior customer service. They were able to come out the same day and the technician, Juan, was knowledgeable and transparent, he shared good information and took the time to explain and answer questions. I felt confident in his abilities and integrity regarding the service repair. Juan was following all COVID19 protocols and was safe and respectful in my home. I would recommend MJ Environmental for all of your AC Service needs, they were fantastic!
New a/c and/or heating systems are investments. When needing to replace my ancient, inefficient unit with a new one, I got three bids before making a decision on which company to go with. All three companies recommended the same model unit - but MJ Environmental was $2K less than the other companies (for the exact same model and an even better warranty). When I asked how much it would cost to fix a crinkled duct and install a new sensor for a different system upstairs, they offered to include that in the already very low price for the a/c heating package unit and installation. Marcelo and others in the company are excellent communicators - are super fast with email and phone - and do their best to work with customers on a budget. They are a very professional and honest company who makes every effort to find and offer the best price without sacrificing quality of equipment or installation/repair services. I have already hired them for additional a/c work in other parts of the house as I know I can count on them.
I am so fortunate that I used MJ Environment Heat & Air LLC for replacing my compressor. The staffs of this company are so professional. Celina and Marcelo do care and understand the needs of the customers. They are very responsive and do the great job in a timely manner with very reasonable price. I highly recommend to use this company for HVAC needs.
MJ Environmental ac service is GREAT! Very professional and friendly! Marcelo has put a great team together with Juan being the lead man along with the other installation team are a great crew. Follow up service is top notch! Highly recommend! Al Wheeler
I’ve used Environmental for years now in my home. However a month my AC stopped working in my office. They were on it in no time and resolved my issue promptly — at a fair price. Very comfortable at home and work now.
Hopefully your service is better than your drivers... A guy in a short red truck and your company magnet on the door was driving aggressively, speeding and tried to hit our front end when he cut in front of us... It was uncalled for, there was room to pass us, and we were going speed limit.
I would give no stars if it were an option. Completely unprofessional as well as dishonest. Avoid at all costs. A technician was dispatched to my home to diagnose and fix my ac (covered under my home warranty.) Not only was he late but he failed to diagnose and repair the issue. His supervisor was then dispatched and he was 4 hours late and not equipped to handle the problem. He said he would send someone out "tonight or tomorrow." And he never did. On top of all of that, MJ reported back to my warranty company that all of the work had been completed. My advice is to avoid this dishonest and unprofessional company at all costs.
Juan arrived on-time, was very knowledgeable and quickly diagnosed the issue. He answered all my questions, and left a business card for follow-ups - A true professional I hope to do business with in the future. Marcello, also very nice, provides great communication with regards to the case. Thanks M. & J.
Our upstairs A/C went out. We first called the company that has worked with us for over 7 years. They came out and told us that we needed a new outside unit and quoted us a price on a 14 SEER unit. After remembering that we have a home warranty, we contacted our home warranty company and they sent out MJ Environmental. Marcelo came out and diagnosed the problem (same as the other company did) and reported the diagnosis to our home warranty company. He quoted us a price on a larger 16 SEER unit (a price that was less than the quote on the smaller unit from our old company). Even though our home warranty company refused to pay for the new system, we ended up going with MJ Environmental to install the larger system. Two different technicians came out and worked ALL DAY to install the new system (it was a TIGHT fit in the HVAC closet). Marcelo showed up towards the end of the installation to check that everything was working ok. He discovered a problem with a breaker and made that repair (even though it wasn't a part of the new unit) without any additional charge. We will now be using MJ Environmental for all our HVAC needs and are using them to do the semi-annual inspection on both of our HVAC units (we have 2). We are also recommending them to anyone who asks for a recommendation.
Awesome service and professionalism! Arrived on time and explained every thing he did step by step. I would highly recommend this company.
Very professional and and courteous Great job if there were a 10 star I'll give them a 10 start review and pepe and juan his workers are really hard working persons......
Marcello is absolutely the best! I can't say it enough. I had a nest which was giving me havoc, he came out and checked the entire system inside and out, not just the thermostat. The next day it repeated the same issue (which I've learned happens often with the nest) I called him and he heard my panic that it was 80 degrees + in my house, next thing I know he's at my door with a replacement thermostat (not a nest)! He didn't hesitate or try to upsell me. He explained everything and even wore shoe covers! I would highly recommend Marcello and MJ Environmental!!!