Reviews (22)
Great work! Would use them again
Horrible Service. Unreliable people. They make appointment, give a time, take the credit card information and then flip and cancel. What kind of business it is? Horrible? They are absolutely scammers. Look else where or you will pay a price for their arrogance and rude management. Complaining to BBB is next. Stay away.
All the owners of this company do is complain to their employees about how mistreated they are. They complain none of their past employees give two weeks' notice, but when a disabled Army Vet gives notice, they fire him the next day. These people are horrible and do not care about anyone but themselves. They need to be punished for the wrongs they do while hiding behind a fake religious face. Shame on this company and may you be unsuccessful for the remainder of the company's existence.
Great experience and customer service.
I was put in a bind by the previous backflow testing company as they did not fill out the paperwork precisely as the water company wanted. I asked them to fill in the missing information and resend. It didn't happen. The result was I was given 4 days to get a new backflow test or have my water shutoff. So, I took the previous tester out of the picture and scrambled to get a new one. Everyone I called couldn't possibly do it in that amount of time, but not Mr Backflow!! They did what they could to get it done. I don't know what Darcy in the office did to rearrange, but she did and I'm grateful. David showed up to to do the testing and was done inside a few minutes. He was nice, courteous and got the test done. He and Darcy both acted like they hadn't done anything more than just their jobs, but to me, it was a blessing. Many thanks to all of you at Mr. Backflow!! I truly appreciate the terrific service.
They are very customer service oriented, timely, and reasonably priced.
Absolute clowns who couldnt schedule and deliver service under any circumstance. Weeks and weeks of waiting for follow up communication. Get a new line of work.
We got a notification from the city that our backflow needed to be tested for one of our Head Start centers the day before the deadline. These guys came through for us in a big way and got it done the next day! Without their speedy service, we would have risked being out of compliance and having to shut down temporarily for families that desperately need us! Super professional and quick service! 10/10 would recommend!
the company has always been fair and they're the most hard working group and also they have the most dedicated worker that I have ever seen, especially the owner he works very hard every day and I appreciate everything that he has done for me so a big 👍up from me I'm glad to have a company like this around because it's hard to find folks like this .
I use them every year for my backflow testing. Good pricing and reliable.
I have used this company for years while working in hospitality industry and have always had the best experience with all the services they offer. Since then I have used their services with other companies I have worked for and my personal home. Everyone I have always talked to have been extremely nice and courteous when either on the phone or in person on job sites. I will always highly recommend this company for any work that I hear about or need done.
Great company to use for backflows and awesome customer service.
This review is for our organization, Community Link. We have been using Mr Backflow for our yearly back flow testing the city of Saginaw requires. They have always done a fantastic job at a good price. Best part is they worked with the city to get our two back flow inspections done around the same time for ease. Love this company!
One of the more professional entities in the metroplex. We are a property management company and I can say with full confidence that you can truly rely on their services. Great to work with.
Fast, responsive, and well priced!
Back-flow test ~ The people at 1-A are great. I count on them every year for prompt service and great value!
Used 1-A for two years for our backflow testing. Very helpful the minute you call them & they take care of reporting the results to the city for me.
The bid they gave me included "labor to repair two failed backflow devices" and a list of materials which concluded with "any other plumbing materials necessary to complete." Did they honor this? No, they did not complete repairs and wanted to charge an additional two thousand dollars because they hadn't specifically listed a part in their bid. I will never hire this company again.
This company doesnt even deserve one star! They replaced the rubber seals in our backflow device. As soon as they turned the water back on our upstairs bathroom flooded into the 1st floor. The next day our backflow started leaking it filled up a 50 gallon trashcan in less than an hour. Per the company none of this is the result of the repairs they made. They took absolutely no responsibility and instead argued with me that it wasn't their fault. Even though the part leaking was the part they replaced. The owner cam onsite and started yelling inside my office building to the point i had to force him outside while telling him to keep his mouth closed. He was being belligerent and completely unprofessional. Once outside he became even more belligerent and tried to start a fight with me. I then had to tell him he was trespassing and needed to leave the premises. I closed the door and he tried to pull it open and come back in. Beware of this company. YOU have been warned.
The best and most honest people I know :)