Reviews (19)
I have been using Knights Heating and Cooling Service for years and have referred him a lot of business. He runs his business with very high standards! This is also reflected through the people he hires! Great company! Great people! There is one thing he doesn’t allow-disappointment.
Knights Heating and Cooling Service're honest and straight forward in their sales approach. Tyler, our salesman, was very helpful and even helped us compare offers from other companies to make sure we ended up with the best option for us. Knights Heating and Cooling Service was able to install our AC weeks ahead of schedule. Pat and Josh did such a fantastic job on the install and kept me informed throughout the process. I will continue to use Knights Heating and Cooling Service for all of my HVAC needs.
We have been using Knights Heating and Cooling Service for our heating and air condition’s maintenance for years. They are friendly, responsive, and timely. Tyler in particular is great. We recommend them.
They noticed things other technicians did not and helped us change some settings on our thermostat to make heating more efficient for the upcoming winter.
Knights Heating and Cooling Service installed the HVAC system in our new home, which includes geothermal cooling and heating. We like them and their service so much that we continue to use them to maintain our system. They’re great folks — professional, courteous, knowledgeable, responsive. Highly recommended!
Wow. Talk about the worst experience ever. Request a diagnostic service for $59, get billed $195. Speak with a handful of foreign "dispatchers" and the billing department who promised to reduce the bill to the original amount of $59. Paid that amount, then we're told we'll be going to collections for the remaining $125 plus tax. Four phone calls later, we finally are able to speak with "Manager Jacob" who has "listened to the recordings". His specialty is to define service fee, then direct you to billing. If you enjoy being lied to, over charged, threatened with collections after paying, or speaking with foreign call centers, then this is the HVAC company of your dreams! If I could leave negative stars, I would. After going through this experience, they seem to be a remotely operated foreign third party company that uses local technicians to generate $59 service fees (or $79 "memberships"). Stay local and use any other HVAC company. Knight Heating and Cooling Service is a SCAM, avoid at all costs.
nice
I had more than 10 quotes from heating and air companies and Knights Heating and Cooling Service was hands down the most informative about all the details. I have been doing construction for 19 years and the crew pay attention to detail and are very hard workers. I will be recommending them to all my customers.
I had Jacob out to my house to fix our unit after calling 3 other AC companies and them taking my money and telling me I needed all this stuff for the unit. Being a female I believed what they said. Needless to say they did not fix anything and the unit still did not work. Jacob came out and fixed our unit very quickly and was honest and very professional. I will definitely have this company back out the next time I need any service done.
I spoke with Knights Heating and Cooling Service manager about a furnace we had installed by another company. I had questions about the warranty and replacement options she obviously took my call and made it a priority. She had called me back within 20 minutes and relayed information. She had taken the time to research the issue on the internet and even called the manufacturer. I appreciate her diligence and the up beat attitude she provided to me even though I have never used their services before.
They are the best around!! I called Jacob at 330pm he came to my house immediately because he understood I had no air with an infant and toddler in the house. He showed up on time and took time to diagnose the problem and fixed it. This company is fast, efficient and budget friendly. They don't try to have you spend your money on items not needed like the big companies. I am so thankful and glad I came across them and plan to use them for all my heating and cooling needs.
We hire Knights Heating and Cooling Service to come to our house, and our rental, twice per year. Once in the spring to maintain the AC, and once in the fall to maintain the furnace. Todd has been our service agent for several years now and always does a fantastic job! He’s very reliable, always on time, always gives a call when he is on his way and is great about giving us a heads up on any potential concerns. Thank you!
I called Knights Heating and Cooling Service in my basement. I was extremely happy with the service I received! They arrived at my home within a few hours and were professional right from the start. They explained exactly what they were going to do. All the crew were very polite!I highly recommend them
Our heat pump went out after a month at our new house...good times. Everyone at Knights Heating and Cooling Service was helpful and friendly during the process of finding the problem and recommending the best solution. Highly recommend.
On a Friday night my air conditioner wouldn’t turn on. I called Knights Heating and Cooling Service line. I was connected to Mark in minutes. He was awesome walking me through multiple troubleshooting ideas until we got it working! He was professional and pretty funny too. 15 minutes later and I’m starting my weekend off comfortably. Great company to work with!
My heater stopped operating. Knights Heating and Cooling Service got someone out to my house within an hour, on a Friday. He was able to identify the problem expeditiously. Once the required part was available, the specialist got it installed and the system up and operating. Will definitely be using them for all of my future HVAC needs!!
Thanks to Mark from Knights Heating and Cooling Company for helping me fix my air conditioning unit. He was professional and did a great job of explaining what needed to be done to fix the unit and recommended some routine maintenance. He was informative, reliable and very helpful. Highly recommend him and Knights Heating and Cooling.
Very professional company with great customer service. I used them to fix my noisy furnace in my rental house. Knights Heating and Cooling Service is a very reputable company. Despite my absence they did the work right and in a timely manner. I'd recommend them to anyone.
The downstairs unit went out and our regular company wouldn't come for 3 days. I called Knights Heating and Cooling Service and Mark arrived that day. He was polite and professional. Got our AC up and running. Thankful that I didn't have to endure this heat for 3 days.From now on wards I will be using Knights Heating and Cooling Service.