Reviews (54)
Made an appointment for the next day. Fast service and reliable. Kito, he did an amazing job and found the source of the problem.
The most honest and trustworthy AC service unit in area. Extremely knowledgeable and best prices in meyroplex.
Great service, professional and top notch!! Best price of the three quotes I received by far. I will definitely tell family and friends to use "Cool Guys"!!
These guys really are cool. James and his techs provide great service with old fashioned commitment to customer satisfaction. Kito and Jose stayed till almost 9 o’clock to make sure we could sleep comfortably with cold AC. They are super nice and definitely “cool guys”!
They always take care of me. They gave me a great deal on replacing my A/C and have kept it running since.
I had a technician come on the 14th to service my air conditioner he came twice that day because after he left the unit did not cool anymore i have it set at 72 and it is 90 degrees inside he said that a 17 degree difference was normal and that it should take a few hours for it to cool to the set temperature, now its the 19th and its still the same.
James came by to check my unit after I called him to say it would not turn on. He came by and figured it out in 60 seconds and took care of the clogged drain. Cool guys are the only ones I ever call and it’s a Veteran owned company. There’re the best.
Very overpriced! Would definitely shop around before going with them yes it was after hour's repair but for 10 minutes worth of work and a 20$ part I was charged almost 500$ !! I guess when it's a 100 degrees out side and your house is 90 degrees inside they can charge you more for your desperation ☹️
James is reliable, honest, and very informative! Thank you for coming out and helping getting our unit fan running. We will definitely keep Cool Guys and James in mind for our AC maintenance and repairs! You’re a lifesaver in this Texas heat!
James is AWESOME!! Great service and prices. Friendly and professional. I felt like I was given honest answers and suggestions offered by the service man never made me feel pressured. I would DEFINITELY refer friends and family to them. Cool Guys really are cool guys!
Late night service call on a Saturday night gave us peace of mind that our unit is working properly just needed some maintenance & to change out our filter. Got on the maintenance plan asap. Professional & courteous
James saved us tonight from this Texas heat! Got home from being gone all day to find out our AC was not running, it was 90° in our home! Called Cool Guys and James came out and fixed our AC quickly and professionally. Thank you!!
James came out to perform routine maintenance on the 2 AC units at my house. After inspecting the units, he made me aware of multiple issues stemming from the initial installation (performed by another company). He walked me through the issues, and supported me in conversations with the original installer, resulting in the original company coming out to resolve their works a ship issues. Needless to say, I’ll be a Cool Guys customer for the foreseeable future!
James got to our house within 30min from our initial call. James was very professional and performed extra tasks while he was already there to assure that we didn’t have any more problems. He also suggested other maintenance tips to help prevent future breakdowns. Extremely polite and fast service. We will definitely be using Cool Guys again and we will also recommend them to our friends and family. 👍🏻👍🏻
GREAT WORK! I love this company and their work, they’re the greatest and my go to!!!
James came out and checked our system inside and out. He then replaced the filter and then washed down the outside unit to help it cool better.
James has always been courteous and shown up when promised. This company does excellent work and pricing is less than other companies I've used. I would highly recommend them!
Great service call, Carlos was efficient, timely, and informative. Thanks!
James was on time, clear with his findings and offered recommendations. I would highly recommend their services!
I have used Good Guys twice now, multiple houses. Each call request was responded to the same day and the problem was fixed same day, in both cases total time for call to unit fixed and running was approximately 3-4 hours. Don't expect to get off easy cost wise, but if you need that A/C unit up and running asap, it's damn good service. Many thanks, Mike