Reviews (39)
They responded quickly and Michael was very friendly and efficient. Took care of the known issue quickly and then went over the whole system.
Good reliable company, very prompt and takes care of business. Their services are top notch, technician's are very polite.
These people are honest and quick. Highly recommend!
We are impressed with Michael as owner of Ace Air conditioner. He used every possible repair on our over 25 year old Air unit to get it running again, even working on electrical power running the unit. Well it finally bit it so he gave us a super deal on new unit, to include coils inside for advanced coolant. Michael still goes out in the field to personally do jobs, help others on calls and still runs the business thoroughly. They're Great and glad we found them from recommendation.
Can't say enough about Ace. Quick response, Quality equipment, and best of all, quality people from the office people to the field reps. Mike is the real deal. People who really care and it shows. Thanks for taking care of me and my family. You are my go to company.
Great place they are very nice people and very respectful
Jerry the technician was super professional, super nice guy. Came out, explained things serviced the hvac unit and was gone. Would use again and recommend 100%.
We’ve been dealing with Jerry don’t know he’s last name we live in Abilene he is so professional and very good @ what he does, for sure we’ll keep calling ty for what y’all do.
Great service. Very professional. Very helpful. Thanks!
Ace is the best. They arrived when they said they were. They were professional. Based on the issues we told their scheduler about, the technicians came prepared to try to resolve our issue of the a/c blowing and not cooling. Our indoor thermostat also needed replacing as it would periodically choose it's own temperature. Within 90 minutes A/C was up and running, maintenance done on drainage system and a new Trane thermostat installed (5 yr. warrant on it). Highly recommend these folks. Thank you to scheduler, Patty and to technicians Jerry and John.
Showed up in an hour on a Sunday and fixed the AC! Jerry is awesome!
If I could give 10 stars I would If you're the type of person that reads reviews don't look any further call these guys they were respectful, honest and they did everything to my satisfaction until I was happy awesome honest company.
Great experience with getting ace air conditioning to work on my ac/heater needs. Jerry came out and from the begging was very profesional. While working on my ac unit he explained and taught me more on getting to know my system which not many will do. This company is very knowledgeable and from my experience would recommend this company to everybody, I will continue using them because a great first experience goes a long way thank you Ace air conditioning.
Great price and great work. Best price in town
Prompt service after calling and he explained what he was finding wrong and teaching me about the unit itself / how to keep it from breaking, which I found extremely helpful. Great value, professional service--highly recommend! Locally owned company
John was excellent. He took the time to let me know what he was doing and why. Highly recommend!!!
I hired Michael Stephenson and his crew at Ace Air Conditioning to replace two 20 year old A/Cs and I could not be happier. His guys were professional and a pleasure to host for the week it took to install my equipment. My home has never more comfortable and my electricity savings is about 35 percent, just like Michael promised. There was one glitch. A defect in the downstairs unit led to a loss of refrigerant about two weeks after the install. I called Michael and he personally responded 45 minutes later and had the problem diagnosed and fixed in an hour. They do great work at Ace and stand behind their work.
I was throughly impressed with the personal ized service. This company proved to be ALL that I was told and read about them. Their show of professionalism was stellar. I highly recommend this company. The information that was provided concerning my unit will prove valuable for the next “summer” season. “Word of mouth” has done this company a great service for their service. Thank you, Ace, for your superb service.
Awesome honest service!
Always the best service on the phone with Patty and Michael on the service. Thanks