Reviews (41)
Always excellent service!!! Highly recommend..
Good place to do business with
They listened to my issues. Then gave me options to solve the issue. They scheduled the work when it was convenient for me and completed the job professionally.
Exceptional Service. Initial site assessment performed by Chris. Issue located and covered under warranty. Part replacement performed by Cedrick. Both technicians did great work, but kudos to Cedrick for a thorough inspection before close out.
My service guy showed up in 30 min due to an emergency heat outage fixed mv problem in bout 30 min got my heat back on and my fee wasn't that bad for the minor problem that I had again thank you
Great company, and people. Has done another to help out my family when my AC went out during winter.
We have been using Allen’s for years now and just had to have a new HVAC and duct work installed. They worked with us and explained all of our options. The people working were professional, kind and very considerate of our home. They even loaned us space heaters to use while they were installing. We will never go anywhere else. I can’t say enough positive things about them. I LOVE THEY ARE A LOCAL COMPANY TOO!
We had a problem with our HVAC and we hired Allen Air Care, best decision! It's hard to find companies to trust when you don't have any idea what's wrong. We are very satisfied with the service, the two staff members that came to do the repair were very professional and respectful. We highly recommend this company and will do business with them again.
If you want a truly honest, knowledgeable Air Care Company choose Allen's. Family owned...join their family. Stay away from the larger advertising HVAC Companies. Especially Lee Company !! The larger companies job is to bad mouth your old unit and try to sell you a new system.....plain and simple. Allen's Air Care concern is to keep your current system running as long as possible and longer.
Nice rep and technician.
Great job, and even better information on how to improve my existing system. The tech made some minor adjustments and the system is already running more efficiently.
When other companies were too busy to send out a tech, Allen's was able to come the same day and fix our AC issue. They are now our go to HVAC company. The tech was very professional and figured out our issue quickly and solved it quickly as well. Very reasonable price as well.
I love this HVAC company. The technicians are kind and knowledgeable. Problems get taken care of the same day most the time. The prices aren't too high. They never sell you anything you don't need. I will never use another company.
Gentleman was very knowledgeable and explained the problem. Wore his mask. I appreciated him
Allen’s Air installed our system in 2007 and has been servicing it since. They have always responded promptly, especially in seasonal highs and lows. A couple of times, when the issue was illusive and they’ve had to return a second time, they worked until the problem was resolved, and then usually waived the return service charge. Each of the technicians have been courteous, professional, informative and personable. We have complete confidence in this company. Additionally, my parents used Allen’s Air for 10 years until they sold their home and were always satisfied with their work. We would recommend this company with full confidence.
I've been using this company for roughly a decade. They left yesterday saying my AC was fixed, but it never cooled down, came back today and said a part needed to be replaced. The tech admitted removing that part to clean it the day before, but a day later it didn't work. I called support and apparently saying the tech may have screwed up cleaning the part, that translates to this genius that I'm saying they sabotaged my A/C. Your service manager is a moron.
The repair guy Craig came so fast after calling the company on a extremely hot day. He looked at the AC and right away he knew what the problem was and repaired it right away. It was faster than going through a fast food drive-thur. Thanks to the company having a live body answering the phone the AC repaired before it got hot in the house. I received ⭐️⭐️⭐️⭐️⭐️ Service.
This company has done good with us
Fast, knowledge service, couldn't recommend more.
Initially contacted this company to fix a heating unit. Unit didn’t get fixed (yet they still charged a service fee) the first time so called a second time. Few days later the same problem arose called them again statin I still had the same problem (charged yet another service fee) so they continued to blame the nest thermostat say it was the problem. $300, 2 service fees, and a brand new thermostat later I’m still experiencing the same problem and all mike wants to do is point fingers and play the blame game instead of stand behind the company’s work. You could say I was a tad irritated. When it comes down to it I don’t recommend this servicer and when the time comes to replace my almost 20year old unit in the spring they won’t be getting the work.