Reviews (100)
I had to contact Service Experts because of a problem with the thermostat for our HVAC system. Everyone with whom I spoke was very understanding and was very willing to do whatever was needed to solve my problem. The technician that came to our home was friendly, knowledgeable and helpful. We have been customers of Service Experts since 2016. We regularly use them for service and maintenance and have always been very pleased with their professionalism, competence and responsiveness.
Nick, Alex, and Bryan showed up and got the job done when my A/C went out in 90+ degree heat! Nick did an excellent job assessing my issue and fixing it right away, and he and Alex laid out all my options for repairs (what I absolutely needed, what I could wait on, but also giving me fair assessments for risk of waiting on any of the recommendations.) Alex let me know about all available savings options I could utilize towards current and future costs, spending time to go over pricing and explain procedure without being pushy at all. Bryan was training, but was an active participant and asked helpful questions that allowed me to learn and understand what the issue was as well as proper maintenance for the future integrity of my system, so I was glad he was there too! Thanks for getting me fixed up!
Very speedy and professional. Jordan, Alex, and Bryan did a great job explaining our issue and the options to fix it. We will definitely use them again.
Hi just to let you know Alex and Bryan were wonderful they did great on explaining everything and answered all my questions asked and needless to say it was all in a timely manner they didn’t try to push anything on me they let me make my own decisions and I like that. So thanks service experts for having great customer service.
Billy was out technician and he did a great job. We are extremely satisfied with his service. He was knowledgeable and answered all my questions. I highly recommend Billy , house owned by Horace & Katie Stanfield Misty Hill
Dalton, Alex, Bryan did a great job today! Very thorough! 👍
Alex and Jordan and Bryan did a wonderful job and didn't have any problems. Everybody was real nice about explaining what was wrong.
Billy was excellent in diagnosing my HVAC problem and getting it taken care of promptly.
Thanks Billy for the Awesome Job you did today on my air conditioning unit. Look forward to your next visit.
This year, once again, Billy Hamilton was the Service Expert that completely serviced our ac . Very knowledgeable, thorough, answered all my questions. The best!
I find it hard to believe that anyone would use a heat and air conditioning company other than Service Experts. I have been a customer since 2008 with ZERO complaints and I've been110% satisfied. In purchasing my latest system, I had the pleasure of dealing with Nick and Alex. These two exemplified what I love about Service Experts. Professionalism in every sense of the word. Straightforward, detailed, courteous, but most importantly they showed concern in making sure my needs were understood and met, while providing me with an assortment of options and assessments.
Billy maintains equipment as if it were his own. Very thorough.
Dalton was so great helping us get our AC fixed in June during a busy time for them!! He was flexible with times when we could be there for him to come by. I would 10/10 recommend this company!!
Billy did a great jobtoday. Very thorough and timely. He's great! Denzel and Ian were great! Courteous timely and effecient!
Alex and Dalton explained all needed repairs in easy to understand language. They were super polite and professional.
Billy Hamilton did an excellent job. Very satisfied customer I am.
Billy was on time, took care of our 6 month maintenance check & system cleaning. Asked me if I had experienced any problems or odd noises, ect… A thorough checkup.
Service Experts has consistently provided amazing service and today was no different. Our technician, Markivious Ray, was kind, professional. patient, respectful, knowledgeable, and went above and beyond in providing quality service. Thank you for providing top notch service once again Service Experts! And we hope you realize what an amazing technician you have in Markivious.
Alex was great. He explained everything in detail. Unfortunately I was not approved. But he did a great job.
Billy came and cleaned up our outdoor unit and it looks great, works like a charm. He is knowledgeable, friendly, and did a wonderful job and I would recommend him for your AC needs this summer.