Reviews (50)
Thank you to the Al Britt team for getting our air conditioning back up and running. Your team installed the unit just 2 years ago, but after a power outage, the unit did not function. Your technicians were on time, knowledgeable, respectful, and greatly appreciated!
Have been,with these good folks for 20 years! Never disappoint.
First, it took a month for the air to finally work. Had to replace the whole unit. It was defective, but I had to pay for an electrician to tell me what was wrong; the company didn't believe it was there problem. Now, less than one year later, I am having to pay more than $400 dollars for Freon because they didn't fill it after the second instillation. I am using another company as my dealings with Al Britt have been just awful.
As always Al Britt’s team replaced the AC system as promised. He’s the only one I call for my HVAC problems.
My heat went out and it was a cold night. I contacted Al Britt and was not expecting to see a service technician on the same day, but to my surprise, Jeff Looney was sent to see what my problem was within an hour of my call! He repaired my system and I will be using Al Britt in the future to replace my heating system. The service and professionalism was GREAT!
Quick scheduling and prompt, efficient service. Could not have any better company or technicians to take care of our heating and air systems. Very appreciative of the excellent service and personable and respectful manner in the handling of their business and our HVAC needs. Thank you so much.
I want to write this unsolicited review based upon my experience with Al Britt Air & Heat. Last Thursday I had the need for a new HVAC system. I called Al Britt's company and they were immediately responsive to my call. They had someone out first thing and received the estimate and delivered the new system and completed installation the next day. No delays, no excuses----they did what they said they were going to do and did it when they said they were going to do it----nothing more and nothing less! That in itself is unheard of in today's world! Additionally, Al's price was thousands less than any competitor. I strongly recommend you contact Al Britt Air & Heat should you need their services in the future. Mark Beanblossom
Replaced our old unit in about half the price of what some local memphis area competitor priced us I stayed pretty cool through all this heat! Al Britts got a great group of men working for him very polite, respectful and knowledgeable! I would highly recommend this HVAC company ! Jeff ,Gannun & Kyle got the job done!
I called to schedule an appointment to get my AC repaired. Left a message but never received a call back. After calling another company the next morning, I had the AC repairs the same day and have never had a return call from Al Britt.
Air conditioning went out while temps were in the high 90s. I was concerned (miserably hot) not only for myself but for my long-haired fur-baby (even more miserably hot). A family member recommended that I call Al Britt Air & Heat and I'm passing along that favor to anyone having AC issues. The Al Britt team's prompt, professional responsiveness kept our figurative bacon from frying and is *the* benchmark for air conditioning and heating service. Give them a call!
Estimator came out to give me a quote on complete replacement. Stood on the attic stairs for two minutes. Came down and told me my roof pitch made it hard to work due to the limited space and with the heat, he wasn’t going to quote me. Gave me no other options. Didn’t look at the compressor or offer his repair team to come out. Turns out, after being looked at by two other companies that we just need a compressor replacement. My wife has a disability and we’re living in a hotel right now until this work can get done. We wasted time calling Al Britt, and we’ll never make that mistake again. Take a hard pass on Al Britt, as they don’t seem to care much about helping people out.
Excellent service and fast installation! Bought my second unit from Al Britt in 2 years due to recent storm damage. Will return again if needed A+
Al Britt installed my new A C unit and new heating with quality products and parts . Easy to communicate with and no pressure sales tactics . His professional work and demeanor exceeded my expectations. Al Britt Heating and A. C is a five star company that i highly recommend .
I just had 4 HVAC units (two 2-ton, a 3-ton and a 4-ton) installed. Al Britt was not only the most competitively priced, but his team also did an outstanding job on the installation. I highly recommend him for any future HVAC needs.
Did a great job and installed a better unit at a reasonable price. Very nice and informative. Came out as soon as I called. And did the job the same week. Highly recommend Al Britt and will use again
Same day service when heat was not working. Arrived within 90 minutes of call, problem resolved within 3 hours. I will definitely use their service again!
Al Britt and his employees are a pleasure to work with. I recently replaced three complete HVAC systems. The work was performed on time and to the level we expected. The company's communication was excellent. Do yourself a favor a get a proposal from Al Britt. You will not regret it!
I am a picky customer when it comes to detail. Al's hands on approach and attention to detail were on the money. Had 29 year old 2 ton HVAC removed and replaced by his company. They did a superb job from start to finish. Highly Recommend, Charles in Cordova Tn
Al Britt and crew were great! I had done my research and received estimates. I KNOW I made the best choice going with this company. Professional, easy to talk to and ask questions, prompt, and the quality of the HVAC system is exceptional. I have been recommending him to friends since day one. Thank you for your great work!!!!!
This is our 2nd purchase from Al Britt. Our first one lasted 23 years. We decided to replace it solely based on age and not wanting to experience replacement during the summer heat. Al was thorough in his explanation of our options. He was the third contractor to provide estimates. We had determined before starting the process that we wanted a Trane higher efficiency unit. His estimate was lower. We easily arranged installation to fit our schedule in early March 2020. The installation crew were all pleasant, efficient and able to answer any questions. They left the site clean and orderly. Due to the mild Spring we did not extensively run the unit until June. It is super. As an update it is now late August. We had an issue. The condensate pump ceased working. After notifying Al Britt his techs were out within hours and identified the issue. A new pump was put in and we are running well. A terrific response overall. Anything manufactured may fail. Our criteria is how a contractor responds when an issue arises. Al Britt passed with flying colirs.