Reviews (35)
They were on-time, professional, and very friendly. Definitely recommend!
They were very friendly and professional. They did a great job! I would definitely hire again.
Oh man where to start…first of all I experienced a 4 month nightmare with Ferrellgas for a tank for my fireplace logs. They completely screwed the pooch. Anyway I called the home builder to find out who installed the logs and they gave me Dawson & Dawson number. I phoned on Wednesday morning and Wendy set me up for the next day. Thomas came right on time and got me all hooked up. Thomas was professional, knowledgeable and super friendly. I can’t say enough about them,I had all but given up hope of having the fireplace for Christmas. I completely understand why you have a 4 star rating. I’m a customer from now on. Thank You Wendy and Thomas and Dawson & Dawson for hiring great people!
Mike at Dawson n Dawson was absolutely amazing ! Super friendly , and showed me exactly what was being done to our unit, Mike was on time for our service call. We highly recommend Dawson n Dawson to anyone in need !
Best service in clarksville,repairs done 100%right all the time.best value for your money
Danny way very informative and professional, arrived promptly and fixed our issue.
Just experienced fantastic service repair job from Danny! Awesome guy, very knowledgeable and didn't mind me looking over his shoulder asking technical questions lol.. Highly recommended 👌 Thanks Dawson & Dawson
Danny was very knowledgeable and answered all our questions. He had the parts on his truck so the unit was fixed and he was on his way. Would definitely recommend.
Customer Service was outstanding! It started with scheduling a service appointment with the friendly office staff. Next, a fast diagnosis and repair from the service technician. Lastly, the invoice total was very affordable! Would highly recommend this hvac business for all your heating and air conditioning needs! Thanks guys!
My old unit finally played out and they were on time, very professional, any question I ask they had the answer. They were nice and very professional. I will recommend them to anyone. Thanks Dawson and Dawson. Also thanks to Brett and his crew..
Very affordable and the staff is professional. Highly recommended!
They did the install on our house that we bought brand new. A can of food was left in the HVAC unit outside. When we ran the heat it smelled like dead animal in our house. We paid $600 to have the ducts cleaned out. Luckily our builder reimbursed us for that money.
Mike was my service tech. He was personable and professional. I am extremely pleased with my service from Dawson and Dawson!
They know their HVAC. Make sure you're getting the proper service and tonage if your not using them cuz others take short cuts
This company's technicians are awesome. Very knowledgeable, friendly and helpful. They take care of their customers and service is extremely fair and reasonable.
Bad service in pluming & cooling Don't waste your money and your time I had a bad experience dealing with this company for almost a year 1-First, they failed to run a gas line to my brand new GE Cafe gas range in the right spot from the first time and it was a big gap between the range and the wall, so to fix this issue they had to drill another hole in the kitchen hardwood floor, finally got fixed after almost 5 visits from unprofessional technicians 2- Second, they failed to fix the upstairs A/C unit for four time with same issue , every time they come they add some Freon and leave, and no one from the beginning found out that there is a leaking and it needs to change the Coils , Guess what , after they change the Freon Coils the unit broke down again in the same week So I'm done with this company and I'll call another company to come and fix The A/C issue When the new company opened the A/C unit they found that the brand new coil is defective and leaking, see pictures attached Thank God that The unit is still under the warranty so we ordered a new coil. the only professional person in this company is Mrs. Wendy she is amazing person dealing with the customers on the phone Again, Don't waste your money and your time because this company uses unprofessional technicians
We had a great experience with this company replacing our hvac. Friendly staff, always on time. Highly recommend
My house was built in 2012 with Dawson contracted as the HVAC company. Since 2012 I’ve spent over 4000 dollars in HVAC repairs and had to have another company redo and fix the improperly installed duct work. DO NOT GO USE THEM!
Prompt service for our a/c unit. Would definitely recommend them for any minor or major work. On time and professional!
I just had my HVAC unit replaced by Dawson & Dawson today. They showed up on time and were very friendly. They installed the new unit and replaced my return ducts to include shoveling a foot of water out of the old one after another company “cleaned it”. Brett came into my house, replaced the old thermostat with a new digital one and took the time to explain its features and how to make changes. They fired the new system up and stayed around to make sure everything was working like it should. I would definitely recommend this company for any HVAC repairs and services. They are veteran friendly and had the best prices around.