Reviews (100)
5 Stars across the board! I recently had the pleasure of working with Passion Heating and Air and I cannot recommend them highly enough. Not only was the technician able to fix my AC quickly and efficiently, but he was also incredibly kind and helpful. He took the time to explain the issue to me in detail and even told me ways to make my AC last longer. I will definitely use them again for any future HVAC needs and would recommend them to anyone in need of quality HVAC service.
Use to be a amazing company had them install a new system a few years ago and did an amazing job. But now I can't even get them to call me back to schedule a basic check up on the system.
Very responsive, nice people.
I was extremely pleased with Passion Heating and Air. They were very responsive, punctual, professional and offered a very fair price for the services provided. I would highly recommend them for your HVAC needs.
Passion Heating and Air has been great for us, always on time and very fair pricing. Highly recommended! 01/14/22 Just had them check out our system as the heating wasn't quite right, found and fixed the issue quickly and thoroughly checked the system out. Another 5 stars!
Steve was very polite and respectful of our home. He did a thorough job and gave us an evaluation of our systems upon his completion. This was our yearly inspection and service and we are very happy with the service of Passion Heat and Air. John and Wendy Sizemore
In 2018 Passion Heating and Air installed a new HVAC unit in my mobile home. They were quick and efficient and the price was good. They are very responsive to all my needs where my unit is concerned. Their prices are very competitive with other companies in the area. I would recommend them to anyone to use.
Competitive pricing and great customer service. Had a unit that was in very bad shape, Passion was able to get a new one installed in less than a week and they were fast, clean, and courteous.
I would give them a zero star if I could. Has no on call emergency services available on weekends and holidays. Technicians unable to diagnose simple problems such as thermostat wire disconnected from unit requiring two visits on two two days. Owner lacks integrity, service staff and office staff unprofessional, and never on time. Do not use this hvac company. I’ve used them over years and watched them go downhill fast over the years. Regret trying to be loyal customer. Addendum: Really John, have her check the volume on her headset, because we talked not 3 minutes later and you you know I was not screaming. I questioned her and you on my emergency repairs which I spoke to you on Sunday afternoon after two calls to your on call line that you , the owner told me “there was nothing on the books that you knew of, and 8-10 am service when I have no Ac for two days, and have to be at my nursing job at 10:30 would be fine.” You open at 8am and when no one from Passion called or showed up...I called at 8:40 am. Your advertised business hours is on call weekends and holidays and open 8 am normal business days. Your threatening response in comment below, and blaming the customer for an AC problem is not a good look for you as the owner of a local small business John. Especially, when your technicians were at our home two separate days last month to diagnose simple loose thermostat didn’t bother to educate /inform me I was overdue for my maintenance since your installation. Clearly your priority is not servicing your current customers but only on the money making big new installs. I am an RN in the community and do not yell, I do advocate for myself and others when in an emergency such as no AC for 2.5 days in SC Summer and when I’m not getting quality service pushed off until afternoon, when you (the owner) said you knew of no other emergencies on the books over the telephone. Clearly you didn’t like me reminding you of yesterday’s afternoon whe
John Passion is a contractor you can trust. He installed the air conditioners in our remodel and did a first rate job. He has serviced them and I had him come back and install an additional unit. He has not failed to fix anything that comes up. He is very responsive and easy to work with. I absolutely would recommend him for anyone looking for heating and air. Jon
We needed our condenser moved and proper lineset installed. Response was prompt. The technicians did a great job.
greeat service guys have kept my unit running and it is 15 years old
I would give this company 10 stars if I could! I will only use Passion Heating and Air from now on! John went above and beyond to resolve all of my AC issues. He explained what had to be fixed, what was required to fix it and how to prevent future problems from occurring. He was extremely informative with every question I had. He fixed the problem quickly and made sure everything was in perfect condition before he was done. To top it all off the price was extremely fair! I will recommend Passion Heating and Air to all of my friends and family from here on out. Thank you John!
Service man was there early and thorough. Unfortunately, the heating system was not Programmed correctly when the unit was replaced 6 months ago.
Wonderful job! Jon and his crew are awesome! They came highly recommended by a well respected general contractor when a unit in our home failed. Service was prompt and the end result was perfect. Add competitive pricing to the mix- what more could you ask? :)
Do yourself a favor and use Passion Heating and Air! Exceptional customer service and competitive pricing!
Wow !!! what an excellent company to work with. Technicians were true professionals. They were nicely dressed and kept us advised of everything they were doing throughout the process. They even clean as they work. I must say they made us and our home comfortable quickly !!! Great experience and I highly recommend them !!!!!!!!!!!
We woke to no heat and 56F in our kitchen this morning. Josh and Robbie were here at noon and by 2pm had fixed the problem without an exorbitant charge. We are very thankful for their expertise and friendly service. Highly recommend this family run, local business.
Josh was incredibly professional and knowledgeable! Highly recommended!
Passion Heating and Air are absolutely the best. I have used them since I bought my house on Johns Island in 2014. They have been there for me at the spur of the moment and kept me in AC for the last 5 years. One time I tried someone else, and they told me I needed an entire new system ($6000). I was floored. I called John and asked him to come confirm and he said "no, you just need...." I don't remember what it was, but he fixed it up for a couple hundred. I feel like I really dodged a bullet on that one. Since then, I wouldn't even think of going anywhere else, because with Passion, I know I get honesty, integrity and quality. I highly recommend them.