Reviews (100)
Phenomenal service! Couldn't be more pleased with the price and quality.
Very good and prompt service. Great staff. It is a local business definitely worth supporting.
We had issues with our air conditioning at the end of the season last year (5 degree difference coming out of the cold air vents). We decided to sign up for semi annual inspections. During the fall inspection, they said that they can’t check the air conditioning. During the spring inspection they found nothing wrong with the air conditioning. A few weeks later during the first hot spell, it was clear that the air conditioning problem was still there. We called them back out and they found the system to be low on refrigerant with a valve leak. We were happy to pay for the repair but felt that we should not pay for the call out charge since the issue was missed on our semi annual inspection. We gave them this feedback and unfortunately, they did not agree. They said that since no issues were identified on the spring inspection, we would have to pay the full charge. We will be taking our business elsewhere. If they were unable to identify the low refrigerant issue and valve leak during the scheduled inspection I do not have confidence in their routine maintenance or customer service when we tried to call back and resolve the issue.
Need a new HVAC system Rusty and his team will do a great job.
My air went out during the evening, I called this business the next morning and the sent Mike out, he was so nice and explained everything, what a great business
Rusty and his team are some of the best in the Midlands. They answered all of my questions and did my service at a great price in a timely manner.
Easy to work with. Always helpful. Highly recommend.
Love Rusty and his team. Great value. They let me know when they would be there and estimate was accurate. They kept me updated when they had to order a part and make the repair. I highly recommend them.
Appreciate this company. They do great work! Cordial Reliable. Honest company.
I have used Rusty for years and trust his people and you should too. John Aun
This company is truly dishonest. They charge way more than the regular heating and air company's charge. They have what they call a flat rate even if it's 15 minutes worth of work. They charge on top of taking your warranty refund. They also have a 50 dollar charge for doing warranty work. This is all a hidden fee that is not discussed. Please look at your bill. They said they had a flat rate of 150 but charged me a 186. Trying to fix it over the phone with a conversation will get you nowhere. Dishonest service and billing.
Very professional and experienced. They were on time and very thorough!
We recently had our duct work and ac system replaced by the Richardson team and it was the best experience we could have hoped for. The office staff, install crew, and the owner were so great to work with throughout the entire process. Great pricing and quality service are unmatched. They have a customer for life. 10/10 Experience!!
Great customer service! Would highly recommend!
Great company with wonderful people
Rusty and company have taken great care of me and my family with all HVAC services and maintenance. I would highly recommend Richardson's to anyone looking for honest advice and someone who will get the job done right the first time.
These guys are top notch. Quick service. Quality work. Highly recommend.
Johnny was very professional, efficient, and kind. Everyone at Richardson's has treated me well. Great people, great service!
Excellent service and value! Richardson’s has maintained our HVAC and also saved us recently with an after hours emergency. They do an excellent job all around. Johnny came out at 8:30pm on a Friday night when we had an issue and had us back up and running by bedtime and saved in time for a hot weekend. We recommend them for all your HVAC maintenance, install and repair needs. Thank you Richardson’s for taking such great care of us!
Showed up at set appt time. Very knowledgeable, and polite service man John did a great job. Serviced our unit, and got it cooling like a champ! So thankful for the quick response time. Pleasure to work with, and will continue to use this company for all our HVAC needs in the future. Sincerely, Dana