Reviews (15)
Great experience with Kwik! Highly recommend!
I was having trouble with our gas water heater not working. I chatted with Vincent online and he said he could come over with a couple hours to look at it. This was on a SUNDAY! Vincent was very professional, kept me up to date on his ETA and addressed the issue. I would definitely use Kwik Plumbing & Heating for any future needs.
Vinny came out on a Sunday. was very professional polite and efficient. I will be calling them back in the future and will recommend to anyone I know in the area
Five stars! They show up when they say, they worked around my hectic schedule, they identify the problem quickly, they take the time to explain it to you and the crew was very knowledgeable. Most importantly the PRICES are EXCELLENT. I appreciate the results and will definitely use Kwik again.
Kwik was highly recommended by a friend. Very easy to make an appointment for a routine cleaning of my 3-year-old heeding system, oil burner. The service tech was about 2 hours later than planned, no phone call or notification. When the service tech arrived he sat in my driveway for about 20 minutes, then called me from my driveway to let me know he had to return to the shop for a hose. He returned about 40 minutes later with a small canister vac a wrench and a screwdriver. After he opened my unit he realized he didn't have the part he needed so he returned to his vehicle, spent some time on the phone, then let me know he would have to leave again to obtain what was needed. He finally finished about 5 and 1/2 hours after the scheduled service time.
Called them in the middle of the night with a heating emergency and although they advertise 24 hour service, they said sorry but we don't have any one on call. So can't really review their actual work, they won't get our respect, our money or our time. They did say we could make an appointment and they might be able to get us in before the week was over. Unacceptable ! Hey, it was a heating emergency !
I called because a leak under my sink. They came quickly and fixed the problem. The workers where friendly, knowledgeable and professional. I highly recommend this company and would use them in the future.
Tom and Hayden did a great job getting my newly purchased home up and running. Even during a heat wave they showed up smiling and stayed on track to get our 100 year old home back to where it needed to be. I wouldn’t recommend using any other company. The office manager is also an added bonus; extremely knowledgeable and pleasant to talk to.
Excellent customer services and great work!!
The crew were very knowledgeable, professional, polite, and neat. They did a fantastic job with everything they have done in my house. Highly recommend them. I won’t use any other plumbing and heating company
Navien tech cam to service my tankless. Cleaned out the shower head and bathroom faucet. Charged me 125, Left after 25 minutes . A few days later Same issue, called and spoke to the owner who said his navien techs are out sick. Took down my number and haven’t heard from him since. The secretary is the best part about this company ….. she was the only stand up person who actually returned my call and told me she couldn’t help….I don’t recommend this company if you have a tankless Navien .
I’m a local Realtor and referred a client to Kwik Plumbing, as I had heard good things about them from a fellow agent. She made an appointment for Saturday afternoon, they never showed up. An hour past the scheduled time, she called to ask if they were still coming. They apologized and said sorry, there was some mix up. Fine. They said they’d be there in a half hour. Again, they never showed up and never called to say they wouldn’t be coming. Again! Saturday was her only day off. She wasted it waiting around for a company who not only blew her off once, but blew her off twice in the same day. Very disappointing. I don’t understand how you can treat people like that.
Fast, great service!
12/31/2019 12.31.19 Big shout out to Kwik Plumbing of Johnston. Of all days, we woke up this morning to a puddle in the basement. Jim, Vin and Rick supplied and replaced our water heater quickly and efficiently ON NEW YEAR'S EVE. Thank you, gentlemen!
The owner came to my house and personally made sure that everything was trouble shot fixed and put back into service. They were extremely courteous and professional. I would use them again if the need was to arise.