Reviews (82)
We are new to the Woods Heating family . We do feel very happy to be a client of theirs . I feel as though they are very dependable also easy to communicate with and very friendly
Have been a customer for over 20 years... service has always been great! All problem calls for service were handled promptly no matter what time of day. We have our boiler serviced yearly and the techs have always been on time, courteous, friendly and kept the area clean. When I was experiencing difficulty maneuvering the (at the time) new website, I called the office and was patiently talked through the steps to get me online. I would highly recommend Woods Heating. SIX stars!!
Good Reliable Service
Technician response and service is great!! Oil prices... Not so much.
Wonderful people and service. Took care of me as fast as possible because I had no heat and needed a new furnace. The price was reasonable and they were willing to work with me about timely payment.
Very professional and do what they promise
Woods heating and Oil is a great company. We can always depend on them to be there when we need them. A great staff offering outstanding service. We're happy we found them! Real pros!
I needed a temporary tank before the last winter storm. They were quick to ensure my family had heat before the end of that day. I am truly grateful for their responsiveness and their ability to get things done under pressure! I highly recommend them!
I moved into this house in Summer of 2021 and had my HVAC system tuned up by Woods in Fall of 2021, having signed a two year service contract with them. The oil baseboard heat has never worked great but I thought it was just an inefficient system. I had the RI energy guy come out for an evaluation earlier this week and he told me that there is something wrong with the boilers as the system should be more efficient. I had Woods come out and turns out THEY messed up my system by turning off the circulator in Fall of 2021. The repairman admitted this to me. So now I have paid probably thousands of dollars in extra oil (to Woods!) because they made my system far less efficient for almost two winters. Obviously, I am moving to another oil provider and would advise to never use this company.
Always delivery within a few days which takes a load of worry off my mind!
$559.90 for 100 gallons?! Who can afford this every month?! They lost me as a customer.
Great service
Lost heat during the coldest day of the year, and they came as soon as possible. I realy appreciated the fast service, knowing I wasn’t the only one having a problem. The technician was very nice, and knew right away what to do. Thank you
Great professional know their way to fix heating issues.
They come as quick as can be for me being a regular customer - can’t say enough about how thorough they are
Everyone at Woods is excellent in their service, knowledge, competence and delivering of customer satisfaction !
I don't recommend this company. While I was a customer, I encountered multiple problems with them. Foremost, their prices were always high (as compared to other local oil companies). Secondly, their customer service is poor. The people who answer the phone always sound irritated and like they hate their job. Related to that, I had to call a few times for boiler/oil emergencies and they did nothing to help. Their attitude was "that's your problem not ours." The ONLY positive thing I have to say about them is that when service techs did come to my home, they were always very nice and helpful. I currently use Glow oil and I'm much happier with them.
Generally service is quite good, but their ceiling price program is a big disappointment. My ceiling price is $4.569/gal. I just checked about 15 other RI home heating oil suppliers and the prices are between $3.80 and $4.00. This difference can amount to well over $100.00 per normal delivery. I would have been better off paying market price. This will be corrected with another company at the end of the contract term.
They couldn’t fix my stand by generator And never call me back
Friendly and responsive. Josh was great.