Reviews (30)
I recently moved over to Kent County Oil. The glitch is they aren't full service, but they recommended Vincent Heating. The red flag for us is this business is only open part time. After calling more than once we learned they close at 2pm (Monday-Friday?). I think we may need to part ways with Kent County too!
They repaired my furnace a few days ago, then again no heat. They came back today, fixed free of charge. Any other company would find something to charge for these days. Wish I could add another star.
My furnace flooded and made loud noises. I called the company that had just cleaned it a month ago. They sent someone who didn't know what was wrong and the heat went out an hour later.This was on a Fri and I was facing no heat for the weekend.I called my company back but they never responded. All weekend I called other companies and was very lucky to find Vincent who arranged to send someone on Monday. The technician from Vincent knew immediately what was wrong and fixed that and other problems. I would give Vincent 10 stars it if could. They will be my company for the rest of my life.
Over two decades ago Vincent himself installed my furnace has ran great ever since I've only had it cleaned 3 X and had to service it twice because of oil smell for me letting it go to Long without cleaning. Just recently I had the same problem with oil smell when the furnace first kicked on. I called them around 12 noon they had somebody there by 1:30 great service 30 minutes later they were done no mess happily impressed with bill. They also have removed two smaller tanks and put in one larger tank in the past for me as well. Same great service I would recommend to my mother.
Being a home owner you deal with so many businesses and you come across so many bad companies so it is nice to write a review about one of the good ones. After my heating company refused to come out, I called Vincents. Miles came out and pulled some strings to get my part, even though it was the weekend. Even though the original part, that was installed was incorrect for this boiler (Due to size and compact space) he managed to get it in. After some time, a noise developed. I called the office and they sent out a technician immediately. He determined that it should be replaced. New power vent was installed and system sounds and works flawlessly. After installation he said I would get an invoice in the mail. Invoice amount is between them and me. Vincents took care of the issue without hesitation and without question. From this point on they will be servicing my heating system. One of the very few that stands by their work and takes care of the customer. Thank you again!
When it comes to oil burner issues this is your team of professionals to use. Vinny the owner and his son Alex are hands down the very best. The last few times I’ve used them it was under an emergency type situation. They arrived within a hour of my phone call. Showed up very professional and educational. Vinny and his whole entire crewi are the type of workers you want in your home. Totally trust worthy and beyond reliable. They have been my saving grace throughout the years. I will only be using Vincent’s oil for remaining time im in this home. I’d give them 10 stars if it were possible. I saw that there was only 1 negative review from them. This negative review is totally false. They would never charge money if they showed up to fix something and then couldn’t fix it. That’s not how these businesses operate. This woman clearly isn’t a happy person based off her other negative reviews. Pay attention to those that have positive experiences with them because it’s the truth. Be cautious of miserable people....
Honest and reliable . Very friendly
Quick fast service
Top level service!
I’ve had my home for 17 years and have had 4 other people repair/clean my oil furnace. It never ran well. Vincent’s did a full service and it ran better than ever. They came back to do some repairs that they found during the service and it runs better than when I bought my home!
I can't imagine there being a better heating and air company around. Vinny was the individual who came out to my no heat call and was nothing short of amazing! Took the time to explain everything he was doing and answered every question I had. He was detailed, efficient, and and super friendly. They gained a customer for life, couldn't be happier.
Great customer service!!! Great service in general!!!
I have started using Vincent heating exclusively in the last few years for maintenance and repairs on an oil boiler in one of my buildings. Fast, knowledgeable service, that’s always extremely professional and exemplary in every aspect. For me Vincent Heating = Peace of Mind!
Alex performed cleaning and service on our oil burner and furnace. Considering this type of work, he was neat and clean. He showed up early for the time window given. I watched him do a thorough and professional job in my opinion. He left the site clean and removed all debris. I would highly recommend Vincent’s. I’m happy with the work and value.
Our boiler needed replacing and they did a fantastic job. We never felt like anyone tried to overcharge us for anything. New boiler is running great, looks clean and professional. I can't recommend these guys enough.
Prompt, professional and honest. Very reasonable as well.
Fair price excellent service. Used them multiple times never any issues .
Steve is a great guy took care of problem thanks
Furnace wouldn't start this chilly weekend so I called Vincent's to see if they could send somebody to check out the issue. Serviceman was here the same afternoon and had my furnace running within an hour. Great technician and company to do business with.
Ty Vincent's Alex...I heard you was a awesome technician.!(.new customer here referred by my oil company) called yesterday after having another company come to check my boiler out and was giving a price double the amount to what Vincent's price was .. I was very happy with the service and fast response and a very honest price ... Ty!