Reviews (33)
They always call you back very quickly and get out to the home ASAP. Their prices are very reasonable. I cannot recommend cool masters enough to anybody looking for heating and air-conditioning.!!
Very good, and good customer service.
Cool Masters was very helpful, quick to respond with service, and ultimately gives you great advice and service. Highly suggest.
Fred and his sons were very kind and professional in the removal and installing a new furnace and central A/C unit. I was extremely pleased with not only their work but the pricing. I would highly recommend them.
Excellent work, nice people!
Excellent installation and service. You deal directly with Fred the owner who doesn't try to upsell you on system you don't need. His sons Tom and Joe did a great job on the installation and are polite and friendly.
The best HVAC company in york County!
I was in need of a new furnace and ac. My unit quit in the heat wave. I called cool masters and they ordered a new unit for me . The unit arrived in 3 days and was installed in a few hours. They were very efficient and professional. I would recommend them to anyone and I would use them again in a heart beat.
My A/C was not as cold and then I found the outside unit was not running. I called for maintenance. Fred scheduled the next day he took care of the issue and its cooling great again. I was very happy with his answering service, quick response and Fred's customer service.
I really can't give a review for their workmanship since they NEVER SHOWED UP!!! They were supposed to be here between 12 noon and 5PM today for routine air conditioning service. How about a telephone call telling me you can't make it. If I ran my business this way I would be ashamed for doing this to a potential customer. Stayed home all afternoon waiting. Hey, my time is also important. Skip Bedics
The 2 men that serviced my furnace were very nice and fixed my issue in about an hour. I highly recommend them!
If you're mentally disabled like I am, Fred Holder the owner, will be very patient with you. I have brain damage and have trouble talking and understanding things and Fred has always been very patient and courteous to me. He will often answer his phone right away too when you call if you've got questions about the repair or installation he did.
They were to repair and replace my furnace 3 yrs after I had an issue starting it up for the yr. When my son-in-law looked at it and found the solution but also found out they set up a new furnace on rotten wood, also my roof now leaks BC they did not go up on the roof. Thanks to LEHEAP for having this help but don't use this firm again
Called Cool Masters at 8AM this morning re furnace not heating and Fred Holder(Owner) was at my house approx 2 hours later. Fred quickly diagnosed problem & and replaced a pressure switch on my Trane XR90 furnace restoring furnaces operation. Cool Masters offers exceptional HVAC service that is second to none!!
A trustworthy electrician recommended them, and I'm very glad he did! They fit us in earlier than expected which was very nice.. and these guys installed a new ac unit in only a few hours, pretty impressive. The pricing was lower than other estimates... I'd recommend them to anyone.
Tom was very nice checked everything got my central air working.thank you tom it's cooler now
Fred was absolutely wonderful. Our AC broke down on a 90° day and he was here within 20 minutes of us calling. He replaced a part and had the issue fixed quickly for a very reasonable rate. I can’t recommend them enough for your HVAC needs.
Extremely satisfied with the service I received.
Cool Masters is very professional and thorough. They respect you and your house. They do not try to sell services that are not needed. They try to find the most economical way for you to get exactly what you need and they do not push for more than you need. They are courteous. They return calls and make visits within the same day. We are very happy to have used Cool Masters. We would recommend Cool Masters to anyone if you want top notch service and quality.
Fred was great. He was able to come out the day I called about my central air unit and took care of the problem.