Reviews (22)
Very poor company to deal with. Promised to donate and install a new furnace. I've had several back surgeries this past year and on Social Security disability. They made me wait throughout the summer to almost a year and then had excuses, they showed up once and said I didn't answer. Why would I not answer when they are providing a donated new furnace? I sit in my recliner 5 ft from the front door and my dog would have got an excited that somebody was at the front door. But no, they left a posted note on my mailbox saying they were there. I called to find out where they were and they told me they were out and I didn't respond. I went out and I got the Note, while I was on the phone with them and he said that the guy saw me take the note from the mailbox but couldn't turn around and come back because he was on a paid run now. After that they had every excuse in the world why they could not come out again and then ghosted me. I have text, called left voicemails, emails entered info on their website To this day they have never replaced the furnace or called to see if I'm all right. I was wondering why they didn't want any publicity when I said I would go out of my way to let a great thing they are doing. They told me that they are good Christians and just paying it forward. I had to borrow money from people and find another company iony to pay for a new furnace. Shame on you! If they are a good Christians, Melissa and Bruce I hope God knows what you did to me!!
I called right before Thanksgiving 2021weekend and did not get them but left message. They returned call in couple days. Family was sick. The woman was apologetic, professional and very nice. We quickly got an appointment made for the next day. Bruce arrived, and completed the job in 30 minutes. He was very professional and even better yet gave me the good news my heater should be good for many years and was running great. Huge happy dance and thanks. Would definitely recommend and use again.
3 years ago we bought an old barn that had an addition added on to it. The barn was cold in the winter and the lofts were unbearably hot in the summer. We had multiple HVAC companies come in (suggested window units in the loft), we had a roofer check for insulation when we replaced the roof, and had a efficiency pro come in to fill in anywhere we may have been getting drafts from. Nothing made a difference. Then this summer a duct that went through a closet started to have condensation on it which dropped down onto clothes and began to create mold. A friend suggested we call Bruce (owner of Harmon Heating and Air) Bruce came out and figured out a way for us to get supply and return into each room (previously only had supply) and reversed the system so that we didn’t need to open up the walls to insulate the supply ducts (which were done incorrectly by the previous owner) and instead switch them to returns and added new ductwork for supply Previously when you walked from one side of our house to the other you could feel the climate change. Now our barn feels like a home and as weird as it sounds to say this I never thought I would be this excited about HVAC work. The Harmon team was friendly, professional and creative with their solutions. Going forward they’re the only company we would trust with our home.
When Bruce shows up he's one of the best, but unfortunately he's so frantic that he's always a few days late. This is not a company to call for timely service, but if you need something done properly "sometime soon" this is the place
I got 6 quotes from various installers for an HVAC replacement, but Bruce spent 2 hours taking measurements, analyzing the ductwork in my house, and talking me through the considerations. Besides a highly competitive quote, Bruce's technical expertise and diligence convinced me to choose his company. The team that did the work was further confirmation of a great choice, and I've been a pleased customer. 2 weeks later, Bruce still checks in and asks for feedback, which goes to show, he's not simply trying to make a quick sale. Highly recommended for installation/repair/servicing!
Great experience from beginning to end. Bruce and his team knocked it out of the park!
Bruce and Tim are great guys. Got my heating issues straightened out. Couldn't ask for more
On time and fixed me up in 20 minutes. Highly recommended from this home owner. They know hvac system inside out and are very patient in explaining the problems and fixes.
I would highly recommend Harmon Heating and Air. What a delight it was having Bruce and the guys out to replace my furnace and AC unit. They were on time, clean and very detail oriented. Bruce gave me an estimate that was competitive with all the other companies in the area and him and his team were able to get the job done quickly!
Quick, affordable, trustworthy and reliable. I highly recommend. Very friendly too!
Harmon is the only hvac service I trust. Very thorough, honest and knowledgeable. The entire staff is helpful and courteous... superb service, all around. Had a UV light installed on our unit and it was done quickly and flawlessly, despite some obvious obstacles. We'll be using Harmon for our hvac winter checkup, as well.
The best experience ever, professional & personable staff. They're the best at what they do!
Harmon HVAC is always professional and responds immediately. The owner is very thorough in explanation of services. I recommend them highly to friends, family and anyone with HVAC needs.
Harmon Heating has been my go to HVAC company for years. I have always received great timely service and the service technicians are professional and extremely knowledgeable. I would highly recommend their services.
The owner took his time to go over the options for my HVAC replacement. He educated me in cost/efficiency options. I highly recommend Harmon Heating and Air.
They were very professional and friendly. Did a awesome job explaining everything as well. I will definitely use Harmon heating & air conditioning again for any of our future services.
We have used Harmon a few times; the most recent experience is the reason for my review. A misdiagnosis by a new Harmon tech left us without heat on a Friday afternoon in February. Harmon, recognizing the error, not only refunded the entire earlier mis-repair, but came in with an extraordinary quote for a new system. The job came with some miscommunication, but I saw that Harmon is completely dedicated to customer service. I believe they actually took a loss on our job (which was never my intention). Harmon is a growing company and I think their devotion to repeat customers will serve them well, because every company out there is bound to make a mistake every now and then; how the company handles the mistake is what separates the good from the bad. Harmon was good!
I've had a fine experience with Harmon from start to finish. They listened closely to my particular needs for AC for my small business in a rented commercial space. Harmon came up with an effective system that I could afford. They installed the system in a tricky location, working carefully around my inventory of antiques and art. Sales folks and service staff have been great too. I'm delighted to recommend Harmon, and will look to them for HVAC needs in my home in the future.
Excellent, Fast Service! He replaced an existing unit for far less then the next quote. Since then he has replaced my other unit and installed radiant heat in an addition.
Excellent service, I dealt with Dave over the phone who set me up with my technician Frank. Both were extremely knowledgeable. The price I was quoted was very accurate and much less than the larger HVAC companies out there. I will be using them again in the future and referring them to family and friends.