Reviews (100)
My AC was not cooling. I called Brandywine based on their reviews. I explained the problem in detail to two people on phone. They told me the person need to come over and it will cost $109. He will identify the problem and give the estimate. On arrival the person tells that $109 is just the trip fee and it may cost me $200 to $300 to find the leak. I was surprised. If there was potential extra charge for leak detection, they should have at least mentioned it. They were not transparent to me and tricked me to pay more than twice. I have hired someone else to fix the issue. Do not want any surprises!
James provided professional and quality service resolving our HVAC cooling issues.
Brian was completely professional, courteous and thorough! I always enjoy the service members BVHC sends to us. A very consistent, excellent team! Thank you, as always!
I have had intermittent problems with my propane heater not working. I decided to call even though the problem was not constant. Rick and Dominic came out and were very thorough and corrected the problem. They were very nice and explained everything they did. Thank you for such professional and courteous service!
The technician (Dominic) was exceptionally thorough with AC system maintenance. He answered my many questions and gave several useful tips for how to get the most out of the system.
Brandywine value heating and cooling is THE BEST. Excellent customer service from start to finish. Joey was so kind, helpful, knowledgeable, and went way above and beyond to ensure everything was done well. Highly recommend this company and this technician!
We have been customers of Brandywine Valley Heating and Air Conditioning for over 25 years. They have installed two heating and air conditioning systems for us and have provided twice yearly system maintenance through a maintenance agreement. We have also used them for repairs as needed. Every salesperson and technician we have encountered has been extremely responsive and professional. Office staff are friendly and go out of their way to schedule services promptly. Their communication concerning services is exceptional. Prices are competitive and reasonable. It is clear through our experiences with this company that they value providing quality products and services and train employees to make great customer service a priority.
Eric came for our twice yearly heating and cooling system maintenance check and was great! He arrived on time, was very courteous, and explained all maintenance completed clearly. BVAC is a great company to work with and we will be customers for years to come!
Professional, reliable and knowledgable. Prompt service with courteous technicians.
Extremely knowledgeable, friendly and they do great work.
Our technician, Rich, did a fantastic job servicing our HVAC units. He meticulously sought out solutions to an issue we were having, was thorough and deliberate, and clearly took pride in his work. He was pleasant, he left our space clean, and was overall very professional.
Eric was on time, efficient and professional. Also informative with some energy saving tips. Glad I switched to Brandywine Valley.
I was referred by a friend. Fair, honest pricing. Staff is helpful and knowledgeable. No one tried to upsell or pressure us. So glad I switched to Brandywine Valley HVAC.
Tom was on time, he was a good listener, he understood the issue, and he was competent to fix it.
Brian was respectful and accommodating. The maintenance appointment was scheduled smoothly, he arrived on time, was considerate of my home and did an efficient job.
Great experience with this company for maintenance of my oil furnace. The technician Rick was great to work with, very knowledgeable, thorough and good communicator.
Mr. Rich is always professional and provides insight about my unit. He is always timely. I am happy when I see him at my door!
Brian did a great job and was very knowledgable about my HVAC system. I highly recommend Brian and the rest of the Brandywine Valley Heating & Air Conditioning team!
Your technician, Rick does an outstanding job thoroughly checking and explaining all aspects of our geothermal heat pump, and leaves the work area cleaner than when he arrived! It seems like a visit from a friend, whenever your technicians come to maintain our WaterFurnace!
Technician was courteous - efficient and we are very pleased with your service.