Reviews (100)
Ryan arrived when scheduled and made the extra effort to install a damper in the (small) crawl space so that we didn’t need to cut the ceiling. Job well done! Repeat visit by Ryan who arrived earlier than expected, quickly diagnosed and fixed the problem. Very positive experience!
Great experience start to finish. Team was easy to work with, scheduled quickly, and showed on time. Diagnosed and solved the issue immediately.
Very professional on time and the young man was very polite and courteous. Very helpful. Kept me informed at all times
Needed a quote for replacement of outside condensing unit and inside evap coil. Jeff was able to provide me a quote with just a few pictures and videos of my old system. Erildo and the team were very friendly and efficient! They removed the old system and installed the new equipment in ~4hrs!! Great company to work with!
Very professional and good price. Took the time to explain the system to me as well, since it is my first time owning one
Airmaster was fantastic! We had four mini-splits installed in our Philly row home this past April. Their quote was the best of the companies we asked. They planned for two and a half days to install and were able to finish in only two. Their crew even had a second technician holding a shop vac anytime they were drilling inside the house. It definitely kept dust and dirt to a minimum. We enjoy not sweating!
We were so impressed with this service, especially how quickly they responded and the quality of their communications. Will definitely use again!
Very professional and fast. The Technician was very knowledgeable and friendly. He keep me abreast of everything he was doing. I will definitely keep their number. Awesome and reasonably priced. Thank you.
Great company. Very flexible and installation was quick and professional. These guys went above and beyond and worked with me on the price of units and installation. Would recommend to anyone. Thanks Tom for everything!
The tech (Pete) was great. He showed me the process for the system check, shared the information he obtained from his monitors and answered all my questions. He represented the company very well and I will use them in the future.
They found a pretty complicated issue quickly and effectively and had our A/C HVAC unit repaired. Jeff was friendly, open and honest and talked me through the problem as he fixed it. Thanks
Air Masters was fantastic, from providing the initial spec and quote to financing and install. I got in touch with them via Mitsubishi as a Diamond Dealer looking for a hyper heat pump system to replace an older gas furnace and mismatched low quality, inefficient AC unit. I compared their quotes to three other company quotes and they came in at an excellent price point. Tom the owner was awesome. Erildo and Ryan were my lead techs on the multi day install and they were great as well. Everyone was super respectful, clean and communicative. I would highly recommend doing business with them!
I absolutely HATE leaving bad reviews but since I chose this company based on its reviews, I feel I would be remiss to not to include mine. I spoke with Jeff (office) to schedule - he was very nice, listened to what my problem was with my system and explained the $131 fee was only for the call itself and would not be redeemable towards any further service. Bummer, but I figured that if they were good enough for 5 stars, I'm sure I would be happy. Peter the service man came on time however he seemed very aggravated from the moment he stepped through the door and was surly through the whole event which only took about 20 minutes since he looked at nothing other than the air filter and told us that there was nothing he could do. He also asked (on his way out) if we owned the house which I thought was rude but I replied that I was the homeowner (I am the landlady). When asked for feedback, I told Tom (also office) about the issues I had and while he was polite, he was quick to try to shift the problem back to me saying that I did not let them know what my issue was beforehand (I did) and that I could go ahead and do the temperature readings myself (I hired them to do that). He stated that he was trying to help me because he had been on the phone with me for 45 minutes (checked after the call and it was 27 minutes - it felt longer for me, too) and I had to remind him that I was also on this call for a length of time during my work day as well as taking a day off to drive 1 1/2 hours to Philly, get insulted and then drive 1 1/2 hours home. I have since questioned a friend who does HVAC in another state (20+ years in the business) and he said that the behavior and statements of this company were incorrect at the least and bizarre at the extreme. So while I may be the exception and not the rule, AirMaster will never get my business or my recommendation.
Great service. Ryan was very helpful, kind and set everything up so that my system was working again.
Everyone at AirMaster is a joy to work with. They're almost always punctual (and great at communicating well in advance if they foresee any delays), very professional, do great work, and are quick to respond and fix any issues if they do come up.
Technical Ryan was knowledgeable, friendly, polite and professional! I appreciate that he explained what he needed to do and suggestions on how to keep our system running efficiently. Thank you and we'll call you business for all of our heating and cooling needs.
My husband and I are extremely pleased with the work by Tom & his team. They were very personable & friendly.
Easy to communicate with, schedule, and very professional/smart/nice/kind/respectful. Got the job done with ease.
Tom and his team at AirMaster have been really great to work with. We're really happy with the mini-splits we got, and they've been super professional the entire time. We'll be using them for more HVAC services in the future.
After an 8 year relationship with a former local HVAC company, we did a lot of research seeking a reputable replacement. All that research paid off when we spoke with Rosie in the office and met Tom Molieri/Owner/Technician. Both Tom and his Staff are impressive, personable, professional, punctual and just plain nice people. Tom did a comprehensive, extensive evaluation of our 2 units and entire system and put them under contract. He did not attempt to upsell us, he provided valuable information and provided fair pricing. It feels wonderful knowing that you are dealing with reputable professionals.