Reviews (100)
My air conditioner wasn’t working properly, so I called Comfy Kozy as usual. Mark arrived and diagnosed the problem as an issue with my generator that had a faulty delay module. He had me call the generator company and he explained the issue. They will have to replace the module, but Mark bypassed it so that my unit will cool my home until they arrive in “2 or 3 weeks.” I wish they were as prompt as Comfy Kozy. Thank you , Mark, as usual. 2 hours later our home is down to 70 degrees.
Mark the technician was the best, very polite, and knowledgeable. Mark replaced my AC fan motor and capacitor, there was a little glitch, Mark new exactly what the problem was, corrected it, and had me up and running in no time. I definitely rate him 5 stars. Also Dana, the receptionist, she is so pleasant and friendly, and Dana kept me well informed of my repair status, and parts order, I rate her 5 stars also. Very good people and company, I highly recommend them.
I had an excellent experience with Comfy Kozy and Mark! He was great at explaining everything and going into detail about the visit and being forthcoming with service and cost. I appreciated all his advice, he was very helpful!!
I started working with them because of an AC in a house I bought that was installed incorrectly (by another firm). They came back multiple times to fix and then optimize the system; I appreciate that they hung in there and did not keep adding charges to my bill. Eventually, I had them replace both the furnace and the AC because it was just old. I am happy with the prices, the financing, the speed and their overall service. All of them are just positive, kind and caring people. I highly recommend!
Always professional and knowledgeable. That’s what you get with a 3rd generational plumber.
Shawn the plumber was very professional and did the job right.
I've been serviced by all of their techs at one time or other. They're always polite, respectful of my home,knowledgeable and most of all PATIENT with my multitude of questions. They don't twist my arm to spend money I don't have. They give me options to accomplish whatever needs done. I highly recommend them!
Was very pleasant cooperative and fully satisfied
Ask for proposal to install HVAC system as was advised by a tech from another company that I was losing refrigerant. Mark came and asked what I was interested in, and in the process of inspecting the units he determined that the AC unit was not leaking and did not need to be replaced. Saved me many gold bricks. From now own, Comfy Kozy will be our heating and plumbing service provider.
Shawn identified the problem and went over resolutions with me and even help me with financing questions. He was quick to respond and courteous every time he showed up. AJ was a great help too and Dana at the office was a pleasure to speak with. I am beyond satisfied and I highly recommend!
Buying a new home can be arduous. Your hoping that costs do not darken your numbers. The service I received was a brightening experience.
This was the first time using Comfy Kozy. He showed up fast and assessed all the problems. Gave me the estimate and completed the work in a timely manner. I will definitely use your company again and recommend you to my family and friends.
Worked with Mark and Shawn and I had a positive experience with both gentlemen. I would recommend both for heating, cooling and plumbing issues and will use them again.
Needed a new shutoff valve installed for the stove gas line. The service techs arrived as scheduled, made an assessment, and allowed me to choose which plan I wanted. I selected a mid range "Silver " plan. They went out and got all the parts needed and completed the work quickly. They made sure that all of my gas appliances were functioning before they departed. They were very accommodating and professional.
Very satisfied. Trust Comfy Kozy Heating. The only one in the East End area that fix fireplaces. Feeling safe. Thank you
Excellent service,polite,on time & neat.very professional..
Very professional and knowledgeable. Fixed the problem. Highly recommend
Thank You Shaun!! You saved us!! Highly recommend this company!!
They were very professional and did a wonderful job. I would recommend them to anyone
Everything about the experience I had with this company starting at the first call I received from them was nothing short of amazing . Dana was super nice , I mean very personable and was even making jokes with me ! Mark was awesome and very efficient. He came in and was super kind to my dogs and even greeted them before proceeding to my basement to diagnose the problem . Once he figured out the problem he spoke to me about the different routes we could take and the pricing for each . After talking through all of this with me he started to fix the issue . The problem is fixed and both my A/C and heat are working great . He even told me about different thermostats and the pros and cons of each so that when I decide to upgrade my thermostat I would have some knowledge. He was kind , courteous and very knowledgeable and was eager to teach me what was going on and how to fix it . Thank you all so much !