Reviews (33)
We are lifetime loyal customers. Over 65 years.
Very respectful, took time to listen. I highly recommend.
The company sent someone to determine our furnace problem. Dan and Chuck came the next morning to install the new furnace as it was most cost effective. They were awesome! The job was done quickly and efficiently. Great service, fair price, this is the company to call if you're in need of repairs or installation.
John was very professional!
I called at 9:00 a.m. and the repairman came out at 11:00 a.m. switched out the bad thermostat in less than 15 minutes I paid him and he was gone perfect service
A&P may want to consider a name change to A+ because that's the type of service you receive! A&P has installed and serviced my HVAC for over 20 years. Fair, honest, and reliable sums up what you can expect. Companies are only as good as their employees and this is another reason A&P excels. Their service tech John is just great. Courteous, professional, and he understands his customers have questions. He answers your questions in a way that you know you are in good hands. Call A&P you won't be disappointed.
Had them do furnace and ac repairs over the last few seasons! Quality and professional work all the time!
Good job installing furance and quick. Just wished they would have moved the stuff they moved into the garage back in the cellar.
Any staff that have worked on our furnace, have always been friendly and knowledgeable. Thank you as always.
Contacted this company in the morning after my furnace had stopped in the middle of the night.. They were there by 11 AM to diagnose the issue. Unfortunately they did not have the part on hand I needed but made every effort to find it. Had to have it shipped from Cincinnati but it was here the next day. They came an installed it and had me warm that day even though they thought we might not get it until the following day. Thank you for your prompt and efficient help with my issue! I would most definitely refer them to others. Good customer service that you do not see much of these days. Thank you!!!
The tech was very knowledgeable and took time to explain what work was performed. On time and called ahead.
Had to call on a weekend because of a furnace malfunction during extremely cold weather. Josh, the technician, came to our home on a Saturday, did a repair, explained what he was doing step by step. Very kind and courteous. Would not hesitate to call again either with a problem or a need for new equipment.
I have been a long time customer and always receive great service. Josh is very friendly, honest and I trust his expertise.
We have been using A&P for years. They are always on time, knowledgeable and professional.
Great experience all around as the technician arrived on time, was professional and friendly and completed the work in a timely manner.
I had A&P Furnace install a Trane furnace and air conditioning unit, replacing my 60 year old furnace. The two installers did an amazing job, they were neat, courteous, competent and professional. I would definitely recommend them to anyone looking for a truly exceptional HVAC company.
Very professional. Timely service, full explanations. Their service plans are great, and their employees are clearly experts. They understand budgetary restraints as well. We consider ourselves fortunate to have found them.
We were very pleased with A&P when we had a new heating and AC system installed in our home. The men were very professional, efficient, prompt, knowledgeable and respectful. We are very pleased with the difference in comfort and efficiency of our new unit. We Highly recommend A&P for any of your HVAC needs!
Every other home repair company I have ever used credit the bill for the diagnostic fee towards your total amount due. This company does not credit the diagnostic fee if/when you choose to use them for other repair services. In addition to that, when I asked for clarification on a particular charge that was listed as an "adjustment", it was explained that it was a labor fee. The company was unable to explain why it was listed as an adjustment, instead of a labor fee. The response was that they work on a "fixed cost fee" system, which seems to imply that there would be no need for "adjustments". My one star rating is solely based on unclear billing and no advance explanation that the diagnostic fee is always in addition to any other services you pay for, which is different than most home service providers.
We manage 14 Residential properties, and at one time had a mix of service contracts with multiple contractors. Because of experience with A&P Furnace, we have consolidated all of our contracts with them. I have found the techs to be well trained and honest, without trying to pad the bill with unnecessary work. They have been very responsive when emergencies do occur, but they have been few and far between because of thorough preventative maintenance.