Reviews (98)
What a great company. I had them replace the furnace and air conditioning for an elderly family member. They coordinated with me to install the units while I was in town (actually bent over backwards to meet my needs). Gave me several options of equipment so I could decide on cost vs features. The installation was fast and professional and the installers were polite, personable and professional. I am very happy with the results.
Easy experience from start to finish. Came out gave a fair estimate with options for ac unit replacement. Then set up installation time and installed new system. Deposed of all old materials. Cleaned up and explained everything that was done and how to use. Great work
Same day service. Tec was friendly and knowledgeable. Will definitely use them in the future.
Great company and people! Provided excellent quality and service! Very satisfied with all work delivered on new Furnace and AC installation.
Always excellent service
We used kemp to install a new furnace & AC unit. They were quick & efficient. There was no mess after they worked. We are very satisfied with the quality of their work
Kemp installed a Mitsubishi mini-split heat pump/AC in our largely glass kitchen that was not serviced well by our distant forced air furnace. We are very pleased with the service provided. Great knowledgeable and friendly crew. Efficient, fast, and cleaned up beyond expectations. They kept us filled in every step of the way. I highly recommend this company. Office staff meets same levels through our many communications by phone.
Highly Recommended- these guys are fast! New furnace installed in just a day and a half. Pricing was very responsible as well. The entire experience was completely painless. Jen was super friendly and responded promptly to my emails and calls. The technicians did an excellent job and left everything neat and tidy when the job was complete.
Prompt and professional. I would recommend for any of their services.
Furnace went out and gave them a call. They sent someone out that day figured out the issue and needed to order a part. Next day was fixed and working well again. I will use them in the future.
We called when our heater went bad and they were super fast and helpful getting a new system installed! They fixed an issue on hot water tank as well! Very professional and friendly guys! We are super happy and will def use your services in the future! Can’t thank you enough!
Quick, fair and willing to take the time to explain what NEEDS done. Not just trying to sell unnecessary services. These guys are busy cause they're good but in a pinch they're willing to fit you into the schedule to help you out. I trust these guys enough that I don't even bother getting competitors quotes for replacement units or repairs.
We have been using Kemp for more than 30 years for our annual HVAC inspections and service. We interacted with several different technicians over the years and all have been skilled and friendly. We recently purchased a new furnace from Kemp and the installers were efficient and did a beautiful job.
Bill and Matt installed new A/C, relocated unit, very professional, respected our home, were patient answering our questions, left our house the same way as they found it, would not hesitate in calling them in the future. Great company.
Most reliable, skilled ,and honest HVAC Co In the Mon valley
Braden was outstanding and he went above and beyond my expectations He was knowledgeable respectful and finished the job in in no time at all. I have always been very satisfied with Kemp heating and cooling Thank you for your outstanding service over the years
Furnace went out while the low temperature was 25 degrees. I called Kemp and the technician was at the house in less than an hour. The part needed was not a common part. He drove 60 miles round trip to get the needed part. After returning he had the furnace running in 30 minutes. The technician was very knowledgeable and personal. It was refreshing to do business with a company that is professional. If you need this type of work this is the company to get.
Quick turn around from supplying a quote on replacing the furnace to completing the installation. The installers were very courteous and made sure we had heat before they left after the first day. The next morning they returned and finished the installation. The area around the furnace was cleaner when they left than it was when they started the install. I would recommend Edward L. Kemp, if you need new equipment or service on existing heating and/or air conditioning equipment give them a call.
Just before the cold really hit this winter (21/22) my furnace failed completely with little warning on a Friday evening. Scheduled appraisals through Lowe’s and HD (because their system was available on a Friday evening). Contacted Kemp on Monday. Techs came from each company on Tuesday and Wednesday and each gave a quote on replacement. Kemp went a step further and offered to contact the furnace manufacturer and let me know that they could probably get most of the necessary parts for FREE. I didn’t go the repair route since temps were expected to drop well below freezing in a few days, the old furnace was close to 30years old, and the repair would still end up running close to a grand with a full days work involved but I very much appreciated the option and honesty. Got quotes from all three with Kemp’s quote having more detail and more options and the total for all the identical furnace options were $500-1500 less than the othern companies. They were always quick to respond, happy to discuss options and pros/cons with me, and went the extra mile to check on exact availability and scheduling for all the options I considered. The lower cost option that I initially picked would have needed ordered and shipped since it was out of stock both locally and regionally but the upgraded variable speed unit was still cheaper (by around $600) than the lower cost options from the other companies so I got the upgraded unit and still saved a good bit. Again they did all the leg work tracking down the options and giving me time frames. Best of all both the other companies needed 1-3 weeks lead time for the actual install while Kemp was able to schedule for the start of the following week! The whole job took two days and the install tech was super polite and did a great job explaining everything he was doing and how to monitor and maintain everything (I told him at the start that this was important to me). The icing on the cake then was that at the end of it all the bi
Excellent Service, great employees and work done professionally and on time . Highly recommend