Reviews (98)
Great HVAC service, honest and reliable.
Hertler was excellent from beginning to end… fixed my. They showed up on time. They were honest on their evaluation of my HVAC system and the repair needed. Highly recommend!!!
Hertler Plumbing & HVAC was truly exceptional on all aspects of this major project of installing a new gas furnace and AC system. From beginning to end the Hertler crew were knowledgeable, professional, trustworthy, on time, clean, and respectful. Landis was extremely responsive, and the pricing was competitive without any additional costs. All in all, we were provided white glove service and I would highly recommend them!
Great, on time and thorough
Excellent service from Chris!
DONT WASTE YOUR MONEY!!! Truly a terrible company. Poorly mismanaged by a young kid who clearly doesn’t know what he’s doing. A project he estimated at a couple days took almost an entire month because he didn’t show up when he said he would and ignored countless phone calls AFTER HE WAS PAID! Complete scam look at how he left things. He only returned calls once I called his ex who I know, I honestly think he would have just taken the money and run if I hadn’t.
Kevin and Landis were both extremely considerate and professional squeezing us into a busy single-digit day on Christmas Eve. They spent a lot of time on both getting us heat into our home as soon as possible, as well as fixing the larger problem that caused the outage in the first place. They gave us a detailed and easy-to-understand description of our problem once the work was complete and charged a very reasonable price for emergency services. I would highly recommend Hertler to help troubleshoot any heating needs.
After calling a competitor several days in a row and getting no response, I called Hertler and Landis (owner) promptly answered my call. He came to look at my heater within an hour, and had a new heater installed that night. I appreciated his professional and personable demeanor, honesty, thorough explanations, answers to my questions, and meticulous clean-up. I will be using them for future HVAC and plumbing needs!
Landis and Chris were great to work with! They fixed the problem I was having with my Nest installation, but also did it quickly (same day) so I wouldn't have to cancel my flight. I would recommend them 100%. Landis was very knowledgeable, efficient and professional. He knew exactly what he was doing, which made the diagnosis easy. Since I was leaving to be out of the country for 3 weeks, he was incredibly emphatic to my situation and suggested a work around until I was back. I would highly recommend him to anyone looking for an HVAC/plumbing serviceperson! Thank you Landis and Chris --your help is appreciated!
We used Hertler after thoroughly researching the internet and exploring all local HVAC options. We unfortunately experienced a very serious furnace issue on a late Sunday evening. Called Hertler at 7:45AM Monday morning. Landis picked up and was able to get out right away. Diagnosed the problem in an hour and presented multiple options for a solution. We ended up selecting an option that involved replacing our nearly 30 year old unit. He was able to secure the new oil-burning unit and deliver it the same day. The installation took place the next day. After a morning start, the old furnace was out and the new unit was in - and fired up around dinner time. Chris was out early the next day to finish the thermostat installation - he was speedy, friendly and helpful. Overall, I cannot say enough about Hertler HVAC LLC! They were prompt, courteous, up front, honest, discussed options and negotiated reasonable price options. Installation was quick and went according to the timeline originally proposed. All along the anxiety I had re this major purchase and the well-being of my family was kept to minimum by Landis and his team - especially as we headed into the wicked cold spell of the 2022 holiday season! One week later we are thoroughly enjoying our new efficient and much quieter unit. My faith has been restored in high quality local contractors!!! I look forward to using them again for air conditioning and plumbing options. THANK YOU Hertler!
I woke up one morning and my heater was blowing cool air out of the vents. The temperature in my house was quickly dropping, so I called Hertler to see if they could come fix it. They were able to quickly send someone over and fix the problem. Everything went smoothly and efficiently, and in the end I was charged a very reasonable price (which I verified with my father who worked in hvac for many years). I’ll certainly be using and recommending Hertler going forward.
Landis, Chris and Ben were wonderful to work with. Their combination of knowledge and pride in their work is remarkable. At the end of the the install Chris was patient, making sure all of my questions were answered. I feel fortunate to have found Hertler. I highly recommend them!
They did a good job fixing our heater's pressure switch and came out the same day to complete the service, which I really appreciate.
Fixed my leaking toilet in no time. amazingly fast response time.
**Cannot recommend Hertler highly enough!!** When the heat stopped working at my house, a competitor tried to sell me an insanely marked up part replacement, and even recommended entire unit replacement! I wanted a second opinion and called Landis, who came over to take a look. He took the time to explain what was going on, and how the problem wasn't what I was originally told at all. It was a simple fix with a much cheaper part. If you, or anyone you know, have any HVAC maintenance or repair to get done (they also do plumbing!) call Hertler - support a local business and get honest service. Highly, highly recommended.
Our household water was unusable because of a clog in the main drain pipe-within 3 hours of our call they got the job done! Thank you Ben!
Very pleased with the service and the honesty. Quick to respond and to show up and they did a great job at my house and fixed everything within the day. Will definitely use them in the future and highly recommend them. Thank you Landis and Ben.
Landis and his crew were extremely professional, worked with my schedule, and did great work even checking in weeks and months later to ensure the work was standing up and we had no complaints. He also recommended many options to work with our budget and get us something that would work while not breaking the bank.
We hired Hertler Plumbing and HVAC to replace our HVAC system and water heater. Landis was a great person to work with and personally managed the project, addressing any questions or concerns along the way. The majority of the installation was performed by an excellent person named Chris. The work performed by Chris was meticulous, and, at the end of the project, we felt really confident that the installation was solid, truly professional work. We are happy we went with Hertler.
Great, professional service and responsive.