Reviews (100)
Fast response Great salesperson - Ron's the best! Professional installers - Mike did an awesome job, including cleanup! Great product GREAT JOB!
As always brock does an AMAZING job. VERY friendly easy to talk to. You could not find better than this Gentleman. 5 star
They were prompt, professional, and easy to get along with. They explained my issues to me in a way that I could understand it. They also did a very thorough job of inspecting my equipment and letting me know any issues I was having.
This place has taken a serious nose dive. When Marty owned the place, it was awesome. Now even though you pay them a subscription for maintenance, they can't schedule a visit any sooner than 6 months. Save your time and money, look for a better provider. Steer clear of this unscrupulous vendor.
I get the feeling that some phone people don't like their job and kinda is negative.
We were very pleased with Ron. He explained everything in detail and answered all the questions we had. Very polite and personable.
happy with service. Been with )ne Hour for over 20 years.
Nick was friendly and checked out all the HVAC system
They used to be awesome. This place is a joke now. Is it under new management? Had to come fix an issue in something they installed and still charged a service fee. If it was installed 100% correct, you wouldnt have to come fix the issue. Tech barely spoke english so communication was next to impossible. We will be going with a new company from now on
Matt and Zack were wonderful! I request they return for AC service in the spring.Everything was explained to me today and now I understand all the controls for the furnace.Thanks so much!
He showed up on time and was very knowledgeable and pleasant. He found the problem quickly and made sure everything worked properly.
Matt was very through and professional. He kept us updated on what he was looking for, the reason why and the results.
Technician was kind and knowledgeable, appreciate his honesty and attention to detail.
The technician was Brach, assisted by Mike, his supervisor. Both gentlemen were very friendly and personable. Brach explained everything he was doing and showed me the results. They went above and beyond the necessary tune-up, fixing the door of the furnace closet so it actually stayed closed, and hosing off not only my a/c unit but also my propane tanks just so it would look nicer. I highly recommend these two gentlemen for any tune-up or repairs you might need, and I plan to request Brach when it's time to tune up my furnace in the fall.
I am bad with remembering names, but the guys that installed our new AC and furnace were great! Prompt arrival and courteous. Did a thorough, yet quick job! Even turned around to come back an hour in to their drive home to resolve an issue we found after they left. Highly recommend!
They called ahead to let us know when they would arrive, which was right at the start of the original service window estimate. Jon was very courteous and professional. Got the repair done quickly, checked warranty information and confirmed that we were covered! My daughter was actually at the house for the service call, but I was able to speak with Jon over the phone to confirm some details, and he was very personable and professional. Would absolutely use them again, and would be happy to have Jon do my service.
Jon is very meticulous and thorough. He did a complete check over of my furnace and AC. He found a couple issues showed me the issue and corrected them. I was so impressed I signed up for you service care. Thanks again.
Matt checked out everything on my a/c. He did a awesome job. Thanks Matt
The technician worked very hard to find our problem and fixed it, all with a pleasant attitude and a smile. Thanks so much!!
Actually Brock and another rep were extremely great to deal with. Friendly, informative and professional. Great experience.