Reviews (100)
The tech was right on time, diagnosed the issues I had with my heat pump, fixed them within a short period of time and was so professional. I was truly impressed with them.
Technician did great job. Really knew what he was doing. Was very happy with the service call.
Our technician, Neil, was very efficient and helpful. We would request him for any future services at our home. It was a very satisfactory experience!
The technician Jim did a great job and was thorough.
Very nice! Efficient! Will continue to use this company:)
Our mini split went out, I had a small business owner come out and look at it. He couldn’t figure out the issue with the mini split and recommended that I get a second opinion. I called alpine and they got me on the schedule within a day of me calling. The tech, Brandon, came out and was very friendly and competent. He quickly found a blown fuse that would have been easily looked over. Through his quick diagnostic, we were able to get the mini split running fast, I’m very thankful. Great job, company and service. I highly recommend
They are the fastest to schedule and the most friendly reliable HVAC Company I have ever worked with ~ Happy Customer Aah
Alpine did a great job installing a mini split system for me. They were very professional and the install was done very clean.
They were quick, efficient and professional. I look forward to calling them again if I have any problems! They got my AC fixed when no previous service had!! I really appreciate them!!
I am just very appreciative of getting a technician to come out on such short notice. I waited a whole day and they were able to send someone out the next day.
Our technician, Michael, did an outstanding job isolating the issue and remedying the issue promptly and effectively. We'll be using Alpine going forward, and it's too bad we can't give them fifty stars. Thanks, Michael and the crew at Alpine!
Our technician Tim Anderson was extremely friendly & knowledgeable and had our hvac system up & running again in no time! I was shocked how quickly our issue was resolved! Normally I have severe anxiety around people I don’t know, especially if they’re coming to my house for repairs etc but he was very professional and pleasant, I didn’t even have any anxiety or worries. Highly recommend this company and our technician Tim 😊
Alpine did a good job on figuring out what was wrong and was able to fix the problem quickly. Great customer service!
We had our entire heating and air conditioning system replaced by Alpine Heating and Air Conditioning about 9 months ago (in 2022). We paid over $13,000 to have it done which we continue to make $300/month paymemts on. Initially, the gentleman was very professional and our experience was good however less than a month after the entire system was replaced the AC stopped working during the hottest part of the summer. It was disappointing how long it took them to come evaluate what the problem was and then it took several weeks for them to get the parts to fix it. They have an after hours/emergency number but even in the hottest part of summer (with multiple small children in the home and an 8 month pregnant woman) it is not considered an emergency and they call you back during the work week business hours and schedule an appointment for their next available. Yesterday we returned home after a long weekend and for the second time since installation about 9 months ago our air conditioning system is not working. Again, we’re waiting in a hot house for Alpine to send someone over when they are available to diagnose the problem. Our experience has been frustrating to say the least and would looking into other heating and A/C companies. Interestingly, after I posted this (which I hardly ever post reviews) I see my husband posted an excellent review however that was before many hot nights of poor sleep and frustration about it breaking down.
We have had two service calls since installing our new system in April, a bit disappointing, but response has been very good.
Just had an entire system put in with in a week it stopped working. Brandon a technician has been out to trouble shoot this Bosch HVAC. He listened to my frustration. Very profesional detail oriented and reassuring. Great guy.
Great service. Prompt and knowledgeable staff. Very happy with services.
First off I was extremely impressed by the responsiveness of the team. I never once had an issue getting information and I was always informed on the progress at every step. The installing team was respectful and flexible working around my schedule and two large dogs. They also went above and beyond to update a few extra things that had nothing to do with the installation process. Not only that but they were quick and efficient getting done earlier than planned.Every person from this company was a pleasure to talk to and something that I thought would be stress inducing became so much easier with their help. I thoroughly enjoyed my experience with Alpine heating and air and would highly recommend them to anyone!!
Alpine was efficient, timely and had great communication. I would definitely use them in the future.
All went quite well. At first I couldn’t connect to my Nest thermostat but a couple days later it suddenly started connecting. Not sure what happened there but it does seem to be working now and the temperature in the house seems to be maintained much better than under the old system - both for heat and today the AC has kicked in and is working much better than the old tired system. Delighted with the results. Sorry I did not catch the email bill you sent me but after receiving a call from your office I put a Cheque for the entire amount in the post yesterday. You should receive it soon. Again, delighted with the work done and doubly delighted with the installers you sent here; they not only were able to explain to me how the new installations work but also why they work better. I’m finding I really don’t need to be constantly adjusting the thermostat like I was doing with the old equipment. Also the guys who worked here on the installation were just very nice guys and I come away feeling very good about it all. (Which is not always the way I feel after spending that amount of money😬). But the results have made me glad I had it replaced rather than repaired. Thank you for a job well done. Ken