Reviews (34)
Two words: Hot. Head. Didn't even work together just had my employee call about an inquiry for an RTU, and the owner started dropping F bombs at him. Seems like a pattern based on other reviews so wanted to share that experience. Interesting business approach, hope this guys alright in the noggin.
Darrin came out to my office promptly when i had called him to tell him my office ac had stopped working. Come to find out the unit was not installed properly. He was able to come and pinpoint the issue and correct it right away. I WOULD RECOMEND this company.
These guys are awesome. Save your time and wallet and use them
Professional, prompt and courteous service. Good price for a high quality, efficient furnace. We will use them for maintenance and service going forward. I highly recommend them.
Great experience with Darrin and the team! Great work, great to work with, and he followed up regularly to ensure we were taken care of. Can’t recommend them enough! Update: I had service again with Darrin and it was once again a great experience. Professional, timely, and great service!
Integrated Air Solutions saved our day for the second time. The first time—about 18 months ago—we called Darrin, he hustled out to our house on the same day for an emergency heat pump failure. Winter of course. And, thanks to Darrin warmth was restored. We called him three days ago with a sick A/C unit. With several 90º+ days still ahead, Darrin came the next day after finishing his 10 hours of scheduled work and worked here until we had a cool house again. That was 8pm. Darrin goes above and beyond to take care of his customers. He's fair, he's diligent, he knows what he's doing, and he's on time. With confidence we recommend Integrated Air Solutions.
These folks are amazing! Came home one afternoon to a house that was over 80 degrees and clearly my heat pump wasn't working right. It was just after 5pm and I found Integrated Air Solutions online and called them. To my surprise someone answered!!! He listened to my situation and said he could be out the next morning. The next day he diagnosed and repaired my heat pump. Very reasonable rates and really kind service. I'm totally having them come back in the fall for maintenance! I will definitely recommend them to anyone. 🙂
Found them on Yelp and had an appointment set within an hour. Was early the day of the appointment and quickly figured out my problem. Got a good quote and was back a couple days later and quickly knocked out the A/C unit swap. Has followed up multiple times to check in on his work. Great guy and company.
We chose Integrated Air Solutions out of so many companies because it is Veteran owned and has good reviews. Darrin was kind and knowledgeable. He walked us through details of maintenance and the checkoff list and price was right. Will use again!
Got air conditioning installed by Darrin and he was very professional and very detail oriented .Darrin is a VETERAN and I fully support veteran owned companies. Quick and painless and he even followed up multiple times to see if my air conditioner was working correctly in the heat . I would recommend Darrin to do any HVAC work .
Darrin was the more conscientious, friendly, professional contractor I’ve had the privilege to service my house. Highly recommend to anyone looking for HVAC services to reach out to him.
First of all I do not usualy leave reviews for businesses But we had a great expierance with Integrated Air. We had them come our for a heating issue and they corrected an issue we had been having at the beginning of each heating season. My husband and I would recommend this veteran owned company any day of the week. I want to publicaly say we truly thank you for your service.
Requested an estimate to have a new furnace installed from Darren the owner. After 2 weeks of no proposal, I contacted him back to ask about where was my estimate. Was told I would be called back that night and that he had been ignored because the manufacturer had not got back to him. I was never called, and that was about another 2 weeks ago. BEWARE of this company, failure to respond and makes agreements that are disregarded. VERY DISAPPOINTED and UNPROFESSIONAL!!!! Looks like another reviewer had the same experience.
Wow! Where do I begin?, I’m not sure I’ve ever experienced services this outstanding of any kind in my life. If global businesses could grasp customer support like this company does then we’d live in a much happier world. Not only did they help my grandmother who I’m doing my best to ensure she’s not taken advantage of 3,000 miles away, but I immediately felt comfortable knowing that Integrated Air was all about family and that is what separates them from any other company hands down. Wish I could give 10 starts vs. the 5. What put the bar up so incredibly high for any other competitor is what they did next.....Here I am in Washington, DC and had some minor issues with my own systems and Integrated Air walked me through each and every troubleshooting step until I was able to fix my AC on the east coast. For a small business this is unheard of to care about the details that they preach and it shows in the quality of the entire Integrated Air team and I know that this kind of organization will grow and as they do I’ll be a loyal client from across the US and will look for them for all my future needs. Just amazing knowledge, trust, quality, and rare customer support! I’ll be a reference for life no doubt. Ed Northern Virginia (Grandmother in Oregon)
Integrated Air installed our furnace and air conditioning unit almost 16 yrs ago. It has only been serviced and maintained by them and when our AC unit needed a replacement part yesterday we contacted Darrin, the owner, and he came out personally and got us up and running again within 24 hours of our call. He and his employees have always been personable, respectful and helpful. Thanks guys! Highly recommend!
***BEWARE*** Darren the owner of Integrated Heating and Cooling, seemed pleasant and very friendly initially. After looking at our AC furnace he told us it 100% without question it needed to be replaced. The unit and labor costs were thousands. But, we were more than willing to spend the money, if that is what needed to be done. Days eventually turned into weeks, which turned into constant last minute cancellations. Always with the promise of coming “tomorrow.” I eventually decided to give him one last phone call, with the attempt to find out if he had an idea of when the unit would be put in. At that point he responded condescendingly that “ I have no idea, my schedule is very full and it does not stop because your AC unit is broken.” I was shocked at the sudden change of personality, and told him that we would take our business elsewhere. Fast forward and we contacted an independent furnace/AC repair professional. Who was not only respectful, but was able to repair our existing unit for a fraction of a fraction of the cost of a new one. *** Sidenote: At Darrens initial visit to assess our unit, he disclosed to me that all of his employees have quit and that he’s been left with no employees remaining. He lives and works in Damascus where our home is, and he uninvitedly shared personal and honestly uncomfortable information regarding other locals in the Damascus community. Spreading personal business of theirs all the way from divorces, affairs, to finally letting me know that he personally has an ex-wife who is with the child molester. Again this information was completely unnecessary and unwarranted. And I found it quite disturbing that all this gossip came with a simple AC/furnace repair. My suggestion to anyone thinking about working for him, or hiring him is that you steer clear, not waste your time, and spare yourself the stories of your neighbors you will hear. Or who knows you could be his next gossip story… not to mention target for unnecessarily pulling
Job well done, fair price and very professional!
It’s always nice to talk with a real technician. Darrin at integrated air solutions is just that. Full of knowledge and skill for every indoor air quality job!
We were having trouble with our walk-in cooler that we serve our beer from. I called in a bit of a panic. Darrin told me he would be out as soon as he finished his present service call. He was, and now everything is good as new. He is now our main refrigeration call! Outstanding service. Cheers, Bill
I called Integrated to help perform maintained on my furnace. I choose this company as it is Veteran owned and as a Veteran myself I try to support Veteran owned businesses. Darrin Showed up on time and was very professional from the start. He took the time to explain what he was doing and why he was doing it. We purchased our house brand new and was never given any information about a warranty, Darrin called the furnace company and fought for them to give me the warranty that my builder didn’t inform me about. Now I have piece of mind knowing that if something goes wrong Integrated has my back. I am very impressed with Integrated air solutions as they have my best interest and not just their pocket book. Darrin is very ethical and professional.