Reviews (100)
Last December parents heater broke. They came out on short notice and did excellent service, fast and very informative! I would recommend them to everyone!
Great service, Great company we have used them for 10 years when they replaced our full hvac system
My AC wouldn't turn on. I've used Shockley's for years. They found the problem and fixed it. I won't call anyone else.
They came out since my AC just randomly quit on the first hot day of the season. Called and they fit us in next day and they were punctual, very knowledgeable and friendly. Explained the problem and what the problem was doing and causing unit not to work. Price was reasonable and worth every penny. Highly recommend to everyone that needs HVAC repairs. GREAT JOB! The ONLY HVAC our entire family will use. (4 different houses!)
Incredible service, high quality products. They've been so great that everyone else I know who has needed hvac installation since mine has used them too with extreme satisfaction
Reese is a beast. The guy is knowledgeable and willing to take some time to explain the problem with my circuit within my furnace. The problem was resolved in less than a day.
We have used Shockley's many times for around 14 years. Three times was to purchase HVAC systems for different residences for ourselves or family, and have been very happy with the American Standard products and extremely thankful for the excellent service we have received. Nathan & Andy were first working for Wayne Shockley and kept the business running while Wayne was having health issues, then Nathan purchased the business when Wayne sold the company. Since then the company expanded and has continued to operate the business in great order. They have gone above and beyond when we needed them. It is wonderful to know we can can count on them when needed. We have recommended Shockley's Heat & Air to numerous people.
This company is always on time and quick to respond and most importantly, honest! Will give you options, if available, to help you save money. Also very good at explaining the problem as to the what and why. I highly recomend Shockly's!
The most pleasant and knowable guys. They were honest and helpful just all around great service.
Nathan was so helpful on the phone when I called in to schedule service. We called last minute, and were willing to take whatever they had. They were able to fit us in early the next day, which was much better than expected, because the temp had just plummeted big time and the heat would not kick on. Our mom is elderly and at home all day, so this was a big concern for us. Andy was the technician who came out to see us. He showed up at the time he gave an ETA for and was so patient with our 3 dogs, who were instantly fans for life. He took the time to explain what he was doing and why. He assessed our situation quickly, made the repair needed and ran several tests to make sure things were good. We were very happy with the price we paid. The service was amazing and we are sold on only using Shockley's from here on out. We definitely recommend them!
Shockley’s is THE BEST Heat and Air company in OKC. They are quick to respond to calls and dispatching techs. The techs are knowledgeable, kind and efficient with completing repairs. I HIGHLY recommend their services to anyone needing a trustworthy Heat and Air company.
Andy was quick and professional. Reasonable price 10/10 will recommend.
Rhonda, Nathan and Andy were OUTSTANDING! Our previous HVAC services company has been going through some business gyrations and we have noticed a drop in customer service and an increase in pricing (service contracts, etc.). We contacted Shockley's to investigate services, prices, etc. We like the fact that they are a local Yukon business and quite close to our home location. Their service agreement is less money, with no drop off in services provided. They provide a discount if you use your own filters, while others do not. Our first preventative servicing on our American Standard HVAC was today. We couldn't be happier with the courtesy and professionalism, and the very quick response in setting the appointment. We will execute an annual service agreement with Shockley's and continue to use their excellent company services. A GREAT local business with folks who show genuine care and concern for their customers. Highly recommend!
I woke up at 4:00am and smelled a burning smell coming from my air vent. Turned the AC off, Panicked a bit then called and left a message for Shockley's at 4:30am. Nathan called at 7:00am and said someone would be here at 8:30am. Andy rang the bell at exactly 8:30am although I saw he was actually in the driveway a little before that. Andy was FANTASTIC! He was very polite and very considerate of our situation. I have an immuno compromised child so everything was done to protect him. Andy wore a mask and emailed me the bill so we could remain contactless. Andy explained everything in detail and was extremely gracious. He checked everything out and put my mind right at ease. I will not use any other company ever again! I 1000% recommend them to everyone! Thank you so much guys!
This is an OUTSTANDING company!! From Rhonda in the office to Nathan and Andy, the customer service is beyond amazing. Very caring! Very considerate! Very professional! I cannot say enough about this company. Highly recommend. You will not be disappointed!!
First time using Shockley. Tech was very thorough and careful cleaning the fins on the condensor unit. Will definitely be using this company again
We had .yearly service on heat and air. Andy did a wonderful job. He was very professional and did a nice job. You can always trust Shockeys and have complete faith in them.
Folks I am here to let you know that shockley's heat and air is outstanding! They repaired my central heat and air unit and it works amazing now! They were on time and very knowledgeable! I highly recommend! If I could post a picture I would to show you that my thermostat is set at 76° and I'm almost freezing! We have had several hundred plus degree days and more expected this week in Oklahoma City and I am very comfortable in my home! They are the best! Thank you!
First, I am not one to write reviews, good or bad; however, this company hands down impressed me 100% +++ The technician was actually early, which was great because it was day 4 of my AC quitting on me. My house was up to 96 degrees inside. Cooper was professional, efficient, and spot on w/his knowledge of AC units. He was honest and only replaced parts necessary to get my AC working again. I told him I see why your company has a 5 star rating!! I want to tell others about Shockley’s. Adding to their list of perfect reviews is my way of giving back to them, and to validate for others you will not regret making them your Heat & Air company.
Really great people! As a first time homeowner they explained everything to me simply and didn't try to up-sell me on anything until we know what we are doing and learn the basics. All ready signed up for their yearly plan, very happy.