Reviews (100)
My water heater went out and they sent someone the same day. Unfortunately it needed to be replaced but they applied the first day appointment fee to the replacement. Chris was knowledgeable and nice. He explained the problem and my options answering all questions. He was nice to my little dogs too. The problem was resolved quickly and with minimal hassle.
Nothing but positives to say. Very professional, responsive and quick. I would strongly recommend.
Tommy and Finley did a great job installing my HVAC systems. They took the time to answer all my questions and went above and beyond to make sure everything worked well. All the employees are very courteous and knowledgeable. I always receive excellent service from Choice Comfort.
Able to get appointment quickly. Arrived exactly on time and fixed the problem. Explained everything. The guy was very personable. The only downside was that it was extremely expensive. Everything had a charge driveway fee, diagnostics fee parts fee that was undoubtedly well marked up but at least the service was quick, and it got taken care of.
Choice Comfort was very professional, they finished ahead of schedule, and everything works perfectly. 5 Star service!
We had another HVAC company tell us our whole system needed replaced. Choice Comfort came and solved our A/C issue quickly and didn’t try to scare us into buying a new system. I would definitely recommend!
Central air unit acting up. We called - they were on time, respectful, checked everything. Zoomed in on the problem & fixed it. Thanks!
This was the first time using this company and I was very pleased Jason was personable and knowledgeable
The crew arrived when promised, efficiently installed the new Heating and AC system, and removed old unit and trash leaving all areas the way they were. The entire crew was responsive and professional, answering our questions and instructing us on new system operation. Great job!
Staff were knowledgeable and expert in their installation of my AC. I highly recommend them.
Ryan was friendly, knowledgeable, and didn't try to sell me maintenance or products that I didn't need (a problem I've had with some other providers)
Matt, the tech, is very knowledgeable, friendly and reliable. He has kept track of our HVAC system for several years and we trust him. He does what's needed -- and consistently goes beyond expectations with service and advice. It's why we do business with this company. Moreover, the company is very responsive whenever we have a problem. Nice people, good business.
Ryan was very knowledgeable and was able to fix our unit within an hour.
We are so happy with this place! Choice Comfort Services should be your only place to go for any plumbing, electric and heating and air needs. The plumber we had was very knowledgeable and personable. He fixed a very bad leak we had yesterday and today he installed a new water heater. We have other things that need to be done and we will be calling them for all of our needs.
Josh was there when he said he would be and took care of the maintenance on our A/C. He also gave my husband advice on replacing the A/C when the time comes
Andrew tuned up our A/C unit and then 2 weeks later installed our smart thermostat unit. He did an amazing job both times and was completely professional. 10/10 would recommend and will definitely be using again!
Paul serviced our new HVAC system that Choice Comfort installed last summer. Very good job and excellent communication. We appreciate the work and the system's performance.
In my 12 years of home ownership experience, I have never been more impressed with a service company. We needed a new heat pump and fan coil installed. This is no small task. They helped review options for install, were completely transparent, and responded to email questions very quickly. During installation, they took amazing care of the work area (drop cloths, shoe covers) and quickly removed the old equipment and brought in the new. They answered questions and gave updates throughout the process. After installation, they gave us a tour of the new kit and even provided an equipment inventory list with a pre-registered warranty information. I didn’t have to register on our own. Icing on the cake. We highly recommend Choice Comfort for new installs. Great bunch of folks. We’re sad that they’re gone! —— Update! Had a repair job which included some funky noises coming from our system. Paul was able to patiently and expertly diagnose the issue and replace parts quickly. This company is great. I can’t re-recommend them enough.
The installation guys did a great job. They were professional, courteous and hard workers. I liked that they covered our flooring to avoid damage and dirt and that they cleaned up after their day's work was done. As to the air conditioner working as it should, it was in the high 40's on the day of installation so I will know more about that once it's warm and needs to be turned on. At this point, I won't hesitate to recommend you to anyone.
Used both hvac as well as plumbing. The techs were super knowledgeable and so polite. I will only use them in the future!!