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Wright Heating & Air Conditioning, Inc.

★★★★☆ 4.3/5 (20 reviews)
418 N Water St, Kent, OH 44240 (330) 673-3507 Website
Wright Heating & Air Conditioning, Inc. Wright Heating & Air Conditioning, Inc. Wright Heating & Air Conditioning, Inc. Wright Heating & Air Conditioning, Inc. Wright Heating & Air Conditioning, Inc.

Reviews (20)

William Dick
William Dick
★★★★★ Jan 20, 1970

My air-conditioning stopped working when the hot and humid weather arrived. Wright Heating came out right away and diagnosed the problem. Their new technician was very thorough. Rebekah went out of her way to locate the warranty for the needed parts. I highly recommend Wright Heating.

Tara Dyer
Tara Dyer
★★★★★ Jan 20, 1970

Thanks to the staff at Wright Heating and Cooling my furnace is working! We had prompt service which we needed with all the cold weather happening. I highly recommend!!

Jermaine Smith
Jermaine Smith
★★★★★ Jan 19, 1970

Excellent customer service and installation. We purchased a AC unit and couldn't be happier. Big thanks the installation crew and technicians for your professional service!!

Cody Lappin
Cody Lappin
★★★★★ Jan 19, 1970

What a wonderful experience with this company. Servicemen were professional, everyone was on-time, and reasonably priced as well. Would recommend 100% !

Jack Hettich
Jack Hettich
★★★★★ Jan 19, 1970

Wright heating and air conditioning was not only the most qualified company for the job but also had the best customer service I’ve ever experienced 10/10 would recommend.

Rebecca Hoffman
Rebecca Hoffman
★★★★★ Jan 19, 1970

Found them via a Facebook share! I kept putting off maintenance and got that reminder: "hey I should probably do this." I'm a new homeowner, so was going in mostly blind. They communicated great, provided knowledge and explanation, very professional and everything is running great. Thank you!!

Doug Wight
Doug Wight
★★★★★ Jan 19, 1970

Wright Heating did a great job upgrading our furnace and A/C to a new Carrier Infinity system. They were neat, clean, and professional. They installed a wireless Infinity wall control which allows me to control my system from my phone app. Great! Highly recommended!

David Collins
David Collins
★★★★★ Jan 19, 1970

Best company in the world.

Streetsboro Vet Center
Streetsboro Vet Center
★★★★★ Jan 19, 1970

Absolutely amazing service! The a/c broke on a really warm day and they sent someone out in under an hour to fix the problem. Highly recommend!

Richard Berrong
Richard Berrong
★★★★★ Jan 18, 1970

I was very satisfied with the installation of my new furnace. The installer showed up on time - early, in fact - and kept to schedule, getting it installed in one day. My one suggestion is that Wright equip their installers with a long roll of drop cloth that they can run from the entry to the door to the basement. He had to bring the new furnace in through the front door on a push trolly, so it would have been better if that hadn't had to roll over the carpet.

Alan Dallner
Alan Dallner
★★★★★ Jan 18, 1970

Called for service on furnace, the tech was here promptly. He was knowledgeable, friendly and helpful. He had my furnace fixed quickly and running good as new. Thank You !

Ted Linden
Ted Linden
★★★★★ Jan 18, 1970

Our 20 years plus furnace stopped working and Wright Heating was able to come and look at it within several hours of calling. They gave us several options and we chose, due to the age of our furnace, to have a new, high efficiency furnace installed. It was ordered the next day, and since we had no heat in the house, they started working on it that same day. They even loaned us a space heater we could use in the house for free while the work was being done. The installer did a fantastic job and everything is up and running!

Loraine Simpson
Loraine Simpson
★★★★★ Jan 18, 1970

Awesome job. On time, knowledgeable and clean. Thank you

Steve Sharish
Steve Sharish
★☆☆☆☆ Jan 18, 1970

Tech didn't even test the pilot valve with a multi-meter. He told me to replace the entire furnace starting at $4,000. Either dishonest or inept. Tech told me the gas valve is $400. I got new one for $68. The soot has been on there for 20 years to be expected. I easily wiped it of with a soapy rag. The cracked vent was only rusty from the moist basement and attached to the chimney. The replacement was less than $8. Stop ripping off your customers.

Robert
Robert
★☆☆☆☆ Jan 18, 1970

They say they charge $75 for diagnostic fees but what they don't tell you is they charge by the hour on top of diagnostic. Guy came out flipped a switch and started at the furnace for 20 mins bringing my bill to $109. What a RIP off I won't be calling these liars again. Update after seeing this review they decided not to to do further work they were supposed to come back out and do that they should have done in the first place. So now this company what's to throw a hissy fit because I said something. Definitely don't use this company if you question them they will just screw you over. Grow up you tell me that's not how you do business then pull this. Your tech said exactly the opposite about the furnace yes it was a little dirty but who's isn't he said the furnace works just fine and that the problem could have been wind pushing air back down the vent on a windy day. At no point did he say it was in poor condition because it's not nice try though to make me look like an idiot. And you lied again on the review you post this reply saying you'll refund me the $34 however you phone call just before that said we will no longer work with you for the work that still needs done that we neglected to do in the first place and well mail your check back to you. And yes it was as simple as flipping a switch that tripped even you admitted that after insulting me for not doing it myself. So now you can see how this company really does business they lie then insult people who say something about it. I this really a company you want to do business with.

Bailey Collier
Bailey Collier
★★★★★ Jan 18, 1970

These guys will keep you cool

Joe Yensel
Joe Yensel
★★★★★ Jan 18, 1970

Came out within an hour of calling during a storm, professional and courteous technician.

Mike Strebler
Mike Strebler
★★★★★ Jan 18, 1970

I have been dealing with Wright for over a decade on a 5,000 sq. ft. home with two units split upstairs and down. They have always been punctual and did good work. Once I had a question on billing and they were understanding and worked with me. Additionally, I used Wright to install heating and cooling in a classroom addition at work. The architect had specked gas heating only. Steve explained he could heat and cool for the same money so I went that way for which I and the children were thankful. This is a good company with a stable employee base.

jim jeffries
jim jeffries
★☆☆☆☆ Jan 18, 1970

They do not follow through with what they say, they are terribly run & managed, look elsewhere

Bill Anderson
Bill Anderson
★★★★★ Jan 18, 1970

Great Company that has been around for a long time. Fast response time and honest. Would highly recommend them.

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