Reviews (100)
The technician did an excellent job on some extensive electrical work at my house. Very good quality work!
Wayne Bartley did an excellent job installing our new air conditioning unit and furnace. Wayne was very professional and my wife and I were very pleased with the outcome. What’s equally important is Wayne provided the best quality services. Thank you True North Heating and Cooling Services.
They were very easy to communicate with and their electrician was very nice and respectful. They were also able to get us in right away.
Dustin arrived on time and got me up and running quickly. Would recommend this company to others.
I have been with True North for about three years and I have never been disappointed! They are quick to respond and are always so friendly and professional! I highly recommend this company.
Wayne did a wonderful job. Took care of the problem.Aso big shout out to all the support staff.Their customer service is excellent. It is a team effort at True North.
Wayne was my technician today. Very professional and knowledgeable. Went over inspection of everything on my AC system that he found and luckily was a quick easy fix that he did while he was here and AC has been working fine all day since he came out this morning. Recommend the business who got me on schedule quick and Wayne for his expertise.
Wayne was great technician. He diagnosed the problem right away and was very helpful. Definitely recommend!
Great person! Very friendly and knowledgeable super patient and kind to the kids and dogs! Highly recommend and appreciate Brandon.
Garrison was awesome. Answered all my questions. Wore booties in the house. AC working great with newly installed unit.
Matthew and Haley did an awesome job, professional,polite work was done in a timely manner everything is working no complaints here
Jamie helped answer questions I hadn't thought of regarding my electric update. His knowledge and genuine willingness to be very clear about what I needed helped ease my concerns. David Littleton and Nick Snider helped with the install and had things completed as scheduled. Haley from Dispatch has been a true treasure in answering a lot of my random questions and concerns. She prompt with answers and solutions.
Apex was out 2 days prior and completed the same service but they never opened the coil inside nor out. The photos below are from when Brandon first opened my unit. My ac is now running better and cutting on and off much less than it did prior to his arrival. Brandon did a great job and was very professional. we signed up for trueNorths service plan because of Brandon’s interactions with me and the plans cost vs benefits.
DUSTIN!! Was the best he helped me out so much I love true north. If you guys get Dustin he’s gonna make sure you’re well taken care of! Dispatcher Casey also helped us out very much! I’m very thankful for them two.
Jamie was amazing! He was very knowledgeable and friendly. He was even great with my dogs. If I ever need any other electrical work, I will absolutely request Jamie from True North Heating and Cooling
They did a great job checking and double checking everything. They also explained to me exactly what the issue was and why I'm detail so I completely understood. Fantastic! Would def recommend
Wayne and Dustin were absolutely incredible! They provided kind, professional, patient service. They welcomed my questions and took their time to ensure I understood how best to care for my unit, how old it is and where there may be issue down the road. I am so grateful I found True North! Every interaction with the whole team has been great and I’m happy to be a member and take care of my HVAC needs proactively for the best price in town!
Tim is exceptional. Thorough and courteous. He represents the company well, communicates what he observes clearly along with possible repairs. Gave an on site repair estimate and timing for repair. Would use the company again.
Jamie came in a pinch for us to get us compliant with the gas company. He got the work done very efficiently. Thank you Jamie.
Kameron , Braden , Troy , James were Great and honest. Installed in a timely manner. Cleaned when he was done!