Reviews (24)
Highly professional service and insightful. Was timely on their arrival and performed accurate diagnostics and maintenance on our A/C unit. Really appreciate their flexibility and great service. We recommend!
Easy to work with. Friendly and knowledgeable. They didn’t try to sell me new equipment. They were able to fix my issue and then recommend a maintenance plan. So happy with how things went with my furnace, I had them back to check and clean AC unit. Highly recommend!
Great group of guys. Pedro is always thorough and respectful.
Very happy with the diagnostic service provided by Polaris Heating & Cooling. Brock, the owner, was very responsive, knowledgeable and helpful. He gave an in-depth description of what the real issue was for the furnace not working, which previous HVAC repair company could not resolve even after multiple visits. I will definitely be using their services for any future needs. I would highly recommend them!
It was 24 degrees outside and our furnace decided to stop working. I spoke with Brock and he was able to come over within 45 minutes of making the call (He actually showed up a little early). He was extremely knowledgeable and got it up and running quickly, while also showing me what caused it and how to prevent it from happening again in the future. Nice. Quick. Problem solved.
I contacted Polaris Heating and Cooling on a 90 degree day due to a problem with my a/c not working. The a/c unit was running outside, but there was no air blowing through the vents to cool my home. Brock was able to come out the next day-as I had specifically requested to perform an assessment of what was needed. Brock was very friendly, professional, laid back and knowledgeable of HVACs. He made a great recommendation after performing an inspection of the HVAC unit and system to begin the repair by replacing a part. Brock did explain that we may also have to replace the motor, but my a/c has been working well ever since that day now by replacing the initial part he had suggested. This occurred weeks ago. And the repair was WELL below the cost of what I had feared it was going to be. AMAZING to find a company who explains options and is honest and ethical with HVAC operation assistance. I would definitely call Polaris Heating and Cooling again for further issues with my HVAC. Much gratitude to Polaris Heating and Cooling! Thank you!
Brock was responsive and fast! He was able to get out to my house within a few hours on a Sunday! Extremely helpful and fixed the problem!
On time, quality service, great communication and very honest. Would definitely call them first in the future!
Broch is awesome, his service was timely (same day), professional, informative of the issue with my A/C, and provided a fair price. Highly recommend his service!
Call Brock if you have issues with your a/c or furnace, you will not be disappointed nor will you find better. He has helped us with both. Great guy, knowledgeable, honest, and quick to respond.
Brock was awesome. He came the same day I placed the call. He’s very knowledgeable and was straight forward in his explanations. Would definitely recommend him, will use his services again
Brock was able to come over same day and help resolve both issue with a hot water tank and my A/C unit for me for a very reasonable price.
Saturday repair in under 90 minutes from first call to done! Brock is a rock star in HVAC repair! House is warm again and everyone is happy!!!
Brock was very knowledgeable. He responded within the hour. Great service!
Brock has the best customer service and has offered up advice and suggestions to help us prolong the life of our ac and furnace. His suggestions don't always benefit him from a making money standpoint but his honesty is why we will only call him to work on our HVAC needs. I cannot say enough good things about his level of customer service and his personality makes it very easy to talk with him and understand what needs done
Have been using them for all my hvac needs for over a year and have had a great experience each time. Brock is punctual and efficient and very friendly. Recommend the company to anyone!
I have found my HVAC specialist. He took the call personally and was able to come out within an hour on a sweltering day when the baby was home. Thank you, good sir.
I posted an inquiry on my neighborhood Facebook page asking for any recommendations for an HVAC company. Someone suggested Brock at Polaris Heating & Cooling. I called, they arrived 3 hours later. They were fantastic! They arrived quickly, on time and were very courteous. They explained everything they were doing and why, fixed our problem quickly and their rates were very reasonable. I highly recommend them to anyone.
I am glad I called Polaris Heating and Cooling. Brock was very quick to respond and was very thorough as he looked into our issue. I would highly recommend.
We thought our air conditioner died. We called Polaris Heating and Cooling. Brock came out the same day and had it fixed within the hour, and our bill was very reasonable. I would definitely recommend this company to anyone who needs heating and/or cooling work.