Reviews (100)
They were able to get out same day and fix my AC in 30 minutes. Bryce was a pro and friendly during his visit. Thanks for saving us from the heat!
Wanted to say a huge thank you to the whole team at CWA. Called CWA yesterday due to my ac no longer working. Found outmy ac unit and furnance is 24 years old and it was time to get a new one. They managed to work with me to be able to get me a new ac unit and furnance placed today. I now have my ac back and I couldn't be more grateful. Thank you for the professionalism and being punctual. Every person was great, I have no complaints.
Our AC wasn’t working - they got someone out same day and resolved our problem. The technician was super friendly, explained all the options in front of us and got us up and running. We are very happy with our service!
Pleasant, professional and knowledgeable staff, respectful of my house and maintained cleanliness in home. Replaced AC and Furnace and was done in less than 5hrs! This team rocks
The tech (Ashton) was really awesome. I appreciated his technical insight and willingness to communicate information for my learning and understanding. And, he did not try to sell me on any services. A very friendly and helpful associate. Get more like him!
Outstanding. Although your firm does not service this type of HVAC unit the repairman patiently explained the issue [outdated refrigerant] and suggested how to proceed. It was a pleasure to deal with your firm. Thank you.
Couldn’t be happier w my two installers Stephen and John. You could tell they were experienced and i enjoyed getting to know them while they were w me.
Very professional work. Spent all Saturday installing a new HVAC system and walked me through everything they did afterward. Working great so far!
Came on appointment date. Jamie was very courteous & respectful. He was also very knowledgable about his job & performed efficiently.
Kevin, the technician was courteous, helpful and very knowledgeable(and on time). Fixed our issue without having to replace entire unit. Thx!
Fast response time, same day appointment, and the technician Michael was very professional and not pushy. Will definitely be using them in the future.
I called SUPER early in the morning and the customer service rep was amazingly professional and helpful. We got an appointment right away and had someone out to the house within 4 hours. Michael was really patient with me while I asked about a trillion questions and had our unit working in no time. I would recommend this company to everyone!
Our service technician from Columbus Worthington Air was Trevor Cole. He is a fine young man who my aging mother is comfortable with, he is very polite and does an outstanding job. I will always request Trever when we need HVAC work.
We have used Worthington Air in our previous home and they did a great job there. I had no problem bringing them into in our new home and having them check the system. I just like how they do business.Great maintenance plan as well.
I hired Columbus Worthington Air to install a new furnace mid-winter. At first, all seemed to have gone well. Come summer, my tenants turn to AC on for the first time and it didn’t work. The furnace install included replacement of the thermostat and thermostat wire, and as it seemed from the tenants description no power was getting to the unit I called Columbus Worthington Air to come out and check their work, which they did. They called me back and told me they made no mistakes and asked for $500 to “diagnosis” what was wrong. Instead, I went out to the property and found their “mistake” in less than 10 minutes and fixed it. Apparently, the installers had capped one of the hot wires to the AC without connecting the wires. As they would have had to hold and visually look directly at this wire to cap it, then somehow missed this obvious mistake on re-inspection which was easily detected with a multimeter, I can only assume this was done intentionally in hopes of getting more business from me. If it would have cost them $500 to find this “mistake” and I, a lay person, a random homeowner, was able to identify and correct it better than they could, I feel they owe me the $500 they wanted to extort from me. The company still claims they were unaware and it was an accident, but they haven’t offered any reimbursement for the work I did to correct their workmanship. I would not recommend this company because of their dishonest business practices. Included is a photo of what the company tried to hide with a wire nut. It may seem like a small mistake- but if I hadn’t double checked their claim, I may have ended up giving this company $500 to fix their own mistake!!! Or worse yet, opted to let them replace the entire unit for thousands of dollars.
Mitch was great! He was quick and did a great job. I would definitely recommend Columbus Worthington Air!
Very knowledgeable people. From our initial phone call, sales rep, and installation techs, everyone was professional and helpful.
My initial visit was done by a guy named Delonte Rivers. This guy was awesome. He carried himself well, he was very professional the entire time. He was very informative and made me and wife comfortable to understand what he was explaining. He got straight to the point, he didn’t make us feel like he was pushing us to buy anything, he just guided us by showing what we needed and gave us our options. Installation went great also. We signed up for the next day installation, The guys were on time and didn’t their work in a timely manner. Everything was neat and buttoned up. Only negative is shoe covers, defeats the purpose if you wear your shoes outside. Other than that 100% recommend.
Trevor offered us outstanding service for our a/c unit. He was knowledgeable, informative and personable. We are very happy with service received today. Cameron was his assistant today and also did a very good job!
The technician (Angela) did a thorough job inspecting our system and performing regular maintenance. She noted some concerns for us to follow up on that we would not have been aware of otherwise. Columbus Worthington Air has been a reliable and trusted service provider for us for many years.