Reviews (100)
Charles was wonderful to work with. He was courteous, thorough, and professional, taking time to explain areas of concern on the system performance report.
Justin was very pleasant. He showed me all the adjustments he made to my furance/AC door. He also sealed a space between the furnace and humidifier unit. Very neat and picked up after himself. Never knew he was here
The website was easy to navigate. The phone line made it easy to schedule an appointment. I saw a photo of my technician before he arrived. Mike H. was professional and courteous while he explained the issues my 17 year old HVAC system has. We arranged to schedule a free quote on replacement before he left my property. I look forward to working with this business again.
Our technician, Justin, was very professional, on time and very knowledgeable about our air conditioning problem. He fixed it right away and was very courteous. We cannot say enough about him. Thank you so much!
Outstanding service so far I could not be happier with your tech Charles. I will know more after the install in two days.
So far everything has went well. I've not had a problem with my furnace or air conditioner yet. I just got inspection on furnace two days ago. The gentleman who arrived was very nice and actually picked up my over turned trash can and put all the trash back in it for me. That was above and beyond nice. He was very upbeat neat and punctual. He answered all my questions . Very nice company so far. I have read a lot of negativity I find some hard to believe. So far I would recommend them for new instlations.I just had my new air conditioning checked 41520 . It went just as well as the furnace inspection. I was well pleased with every one involved with the new inspection as before. Thank you CJS. 10/20/20 just had my first year furnace inspection for the winter months. Angela, you did a great job. I still recommend CJS. 6/6/2022. Great job always CJS. Technician, She was outstanding, She is from the Dayton area and was great. Did her job extremely well and timely. She kept me informed on all systems and what went wrong. Repaired all. She was neat,cleaned after what was repaired and waited to make sure all was in working order before leaving. Thanks again. 9/23/2022 Great Service as usual. I did not expect anything else from CJS. They did all on time and diligently. Thanks again. 1/20/2023 all was great as usual. Judaon was a great technician and explained what he preformed and why. Very likable person. He's a keeper. My furnace and AC your company installed is great.6/13/2023 Had surge protector installed on AC System and had summer start up inspection done. Thanks Mike. All is still great with CJS company. Always on time, neat, clean,and nice people 👍.
I’m very pleased with the services provided to maintain my furnace and air conditioning. The technician was polite and thorough. I recommend this company to anyone in need of these services, thank you.
Judson is amazing! He showed up exactly on time and was extremely thorough in cleaning both of our units. He also discovered that the tech (also from CJS) that was out two years ago for some reason, unplugged our humidifier. He changed the filter and got it correctly running again. He was a pleasure to work with, being very professional, explained everything well and took the time to do the job right. We will request him again for sure! I have been a customer now with CJS for about 10 years. I trust them and love the maintenance plan so that I get service on my units twice a year and immediate help when needed. The only complaint I have is that they have been lax in getting my services lined up for the semi annual check ups and cleanings for the past TWO years. When I had to call in to schedule my own service call, I stated my concern to the first gal on the phone when she made the comment, " Well there are thousands of you and only 5 of us!" I felt that she was chastising me and that it was my fault for not making sure my account was not overlooked. I thought that is why I pay for the service agreement so that I remain a VIP with CJS and they call me to schedule the tune ups so I don't have to remember to call them. The best way to keep your business growing is keep your current customers happy. Maybe refrain advertising everyday on the radio until you can properly take care of the customers you do have before soliciting new ones. Just a thought.
The service technician was very good! He fixed our system and gave us very good advice. We will definitely use CJS again Thank you!
Very helpful, friendly & efficient tech person took care of my problem and some additional things that needed to be replaced.
So professional and kind. Found the problem right away and fixed it. Did not try to sell me something I didn't need. Totally customer-oriented. I would highly recommend CJS Heating and Air to everyone.
Upstairs air conditioning unit was not functioning. The heat was getting unbearable and I called CJS to set up an appointment two days prior. Technician arrived the next day first thing in the morning and was punctual and spent ample time diagnosing the problem. Turned out the indoor evaporator coil was leaking and needed replaced along with new refill of refrigerant. He gave me 3 options and told me the repair could be done as soon as next day. I called the customer service once I reviewed my options and decided to go with the medium tier solution. She took down my information and started working to get me processed in the system. She also put a reminder on her calendar to circle back with me by the end of the day. She not only remembered to call me back but she also verified everything was done properly from my end and the system end. Repair technician came out today once again extremely punctual and right on time. Immediately started the work and took about a half day complete along with another technician. He tested the system afterwards from outside and at my request came inside again and tested as well. Saw everything was working properly. He was very nice to speak with and knowledgeable throughout the process. This technician came out both days and I have no complaints. Overall great work by CJS.
Awesome person Mike is. Very friendly and will be requesting his services in the weeks to come.
Judson was polite and thorough. He new exactly what he was doing when it came to HVAC systems. I would trust CJS for any of my heating or HVAC needs and if Judson were available that would be icing on the cake.
Started out as a bad situation of miscommunication where I gave the go ahead on the phone for any repair but they came and left the tenant home by just diagnosing the problem, even when I had mentioned to go ahead with any repair that was needed and they say they were unable to get hold of me to get verbal approval After conversation with the kind technician in the evening, he made arrangements to come out the next day and took care of the problem.
Mike came out on time and did a great job diagnosing the issue quickly. He gave me a honest opinion on proper repairs along with what other options I could go with. Couldn't be happier with the service.
System analysis was professional. Expressed willingness to do what was necessary to restore air conditioning. Even if OEM parts are not available.
I think it was Joe and Mathew that came out- they worked hard, very professional and put in a long day to get our unit installed. Thank you.
I can’t say enough positives about my experience with CJS Service. Mathew repaired our air conditioner and he was great! I’ve dealt with a lot of companies over the years and I can’t recall a better experience - I highly recommend them.
As usual the technician was very courteous and friendly, on time and even did a couple of little tiny extra things which we appreciate very much. Our dogs and cats liked him also so that went a long way. LOL