Reviews (7)
I called they came the same day and the job was done I give them 💯👍 !! Thank you all for my heat .!
Great company, great prices
I had a new Carrier system installed in 2013. I should have kept my old system. Last year, for the second time, the gas valve had to be replaced and I was told it was a condensation problem. $500 later, I was back up and running. Today, I had problems with my air conditioner, which 3B could not diagnose. The technician told me there was a memo that came out from Carrier more than 3 years ago about the condensation problem. Aparently, no one at 3B reads their mail.
I know they do commercial properties,but after 2 companies not showing up , I called 3B. 3B came out and took care of my A/C problem right away. 5 stars alk the way.
I don't recommend this company. 1) They were late for an appointment and charge to a customer. 2) They got a year contract payments, later found out that they never did services. 3) I left message to their phone service, but they said they never got a message and blame on the customer. I reported to my shop's management company for issue. 3B Mechanical called me and told me that a technician will their in 30 minutes if it is ok. So I said ok. After an hour, no one came or called. By then I was late for pick up my kid so I called them...no one answered after 10 times of bell ring. So I hang up and left the shop. 5 minutes after I left, the technician called and told me that he just got my place, but I was already on the freeway. I told them I couldn't go back. A few days after, they send me a bill. Also, when I talk to a technician, I found out that they never changed a filter for a year. (my shop's previous owner had a service contract with them...the previous owner prepaid for service, but they never changed a filter.) If you want to use them, you better stay next to them so they can't cheating on you.
I am a National Asset Manager and have properties all over the country and work with all sorts of vendors nationally. 3B is one of the best vendors I have ever used. Fast, courteous, and professional and Ann and Sheila in the office are a pleasure to work with. I am an absentee owner of a million dollar building in Columbus and 3B are the only people I trust to service it and give me fair prices and accurate estimates. I highly recommend them.
The tech provided very good service but they billed me more much more that the person on the phone told me before the tech came out. Plus they said they no longer service residential so I have no idea why they sent a tech to my house. I had to fight on the phone for a while to get to a compromise on payment. I recommended looking elsewhere for after hours service.