Reviews (25)
Damien at Temperature pros did an outstanding job with our AC system. He’s prompt and pays attention to detail all while educating and recommending preventative services for your system. He’s also very knowledgeable on the different service plans that would best help you. If I ever need any services for my heating and AC unit or just to help someone find a great technician I will highly recommend Temperature Pros!!
Confirmed that my 27 yr old HVAC needs to be replaced and can not be repaired. I appreciate Phillip's kind manner and willingness to answer questions and explain them.
Kim and the entire team are professional and knowledgeable about their work. The kind of business I will recommend.
Mr. Phillip H. from TemperturePro was phenomenal. He arrive on time came back as promised and fixed my unit. It only took him around 20 minutes to figure out the problem. Once he fixed the unit he waited to see if everything as ok with it. I would definitely recommend him to anyone.
Great service. Arrived early and made sure to check everything. Highly recommend.
Kim was awesome. Very knowledgeable and quick in resolving issue
Mr. Philip Hinnant came promptly and listened to our HVAC issues along with a history. He spent 1.5 hours taking pictures of problematic areas while fixing the actual problem causing our HVAC heating issue. He then explained what he had done as thoroughly as possible and offered solutions to other minor issues he spotted. The cost for all this was a small diagnostic fee. Needless to say, we were very impressed with the level of professionalism and transparency and can’t imagine going to a different HVAC company.
Kim was punctual and very professional . She explained everything and showed me where the problem was. She knows her business.
Kim was wonderful! She called in the morning to let me know she was running late, which I appreciated. Once she arrived she got to work and installed two smart thermostats, and then took the time to help me get the app set up on my phone. She was kind, funny, professional, and thorough. It was a bit pricier than expected, but that wasn't Kim's fault. If we need additional work done we will certainly request that Kim come back again!
With the worst timing possible, my heater went out right before I was supposed to have weekend guests. After running some basic checks I called TemperaturePro and explained my problem- dispatch was very polite and easy to schedule with, and when Kim came out she was great! She didnt mind my hovering around and asking questions and was kind enough to go out of her way to explain what she was doing and other general HVAC questions. For the parts replacement, Kim and Phillip both came out and did quick, excellent work (and answered my additional queries so I could follow along). For general review purposes- prompt response, updates and scheduling. Technicians knowledgeable, friendly and helpful. They observe mask/health protocols. No aggressive upselling, super willing to work with the homeowner. Would work with again, highly recommend
Kim came out to perform our seasonal PM for both our investment property and our home. She was very knowledgeable and worked efficiently. She identified an issue our prior HVAC company had not recognized due to some improper wiring and she will work with the team to resolve this safety issue. I am so pleased I placed our systems under a PM plan after hiring them to perform some needed repairs on both properties earlier this year. Keith, Phil, Evan and Kim provide excellent service and attention to their customers.
Excellent service, responsive, they show up fast and do great work.
These guys were a lifesaver. My heat pump died in the middle of summer. I made one phone call and they responded on the same day to diagnose the problem. Kudos to Phil, Keith, and the amazing team for the great work.
They were great, answered my call, set an appointment the next day, arrived when they said they would and very quickly diagnosed and resolved the issues. Phil was great and super interesting to talk to. Really pleased with the entire experience.
Evan came in time for his appointment to fix my A/C He was very professional in his advice he gave me to fix the problem. I was pleased and gave him yearly maintenance contract. When we had some issues within a month, he took care of it without any additional charges. I would recommend TemperaturePro Raleigh to anyone who needs HVAC maintenance for reasonable and quality service.
We had an emergency situation where our AC unit was leaking inside. Evan was in the area, arrived promptly, helped us fix our issue and gave us guidance for the future/what to do if for some reason the leak popped up again. We were thankful for the quick availability and solution - would recommend TemperaturePro to others.
Our office AC stopped working abruptly so we reached out to Home Advisor to find someone. TemperaturePro called us within minutes and was able to get a technician out in a few short hours. He repaired our unit and explained everything very thoroughly. Philip(???) was friendly and knowledgeable and we will definitely use them again in the future.
The company contacted me and scheduled an appointment to examine and if needed repair my A/C which was not cooling. Evan came out, worked quickly and replaced the filter. However my A/C is still not working properly!
Temperature Pro was the 4th and final HVAC company to come to my home to assess the sudden loss of cooling in a 4 -day search for reliable service. Within minutes of talking to Phil and Evan I was certain I made the right choice in choosing Temperature Pro. Long story short, they saved me $11K by proposing to install a Bryant AC that works with my 7-year old Carrier furnace. With good annual naintenance, my furnace can last up to 15-20 years. However, the other 3 HVAC companies asked to replace my furnace with brands that are inferior for significantly more money.
Great experience!