Reviews (29)
Great service
Very professional technician was sent out as my air conditioner was not working he took the time to try and get it running but it needed a compressor the unit is 25 yrs old which We didn't know. He offered to try and find one but we decided to buy a new one he explained the different ones they carried and had the office call us with a price. The unit is ordered just waiting on the installation.
They have been prompt every time and done good work.
Always gets the job done thought I was going to have to replace the toilet but it was just stopped up by a toothbrush
The men were gentlemen did a great job for me thank you
Don't check their work made more leaking when they pulled water lines to fix a little leak and didn't send a receipt for the work for cash
Sadly, they've seemed to be 'quiet quitting' for some time. They contract techs that work full time for other companies so your appt time is often late or days away. My husband and I were loyal customers for years, again sad
Get service
My dad always uses these guy. Called them at the end of the work day because my dad’s ac was out and they had someone out the next day and had it fixed. Thanks!
Very rude from the moment someone answered the phone. I called about an issue with my toilet not flushing all the way nor was it filling up all the way. The lady that answered the phone acted like she didn't want to be bothered. I explained what was going on, and asked if someone could come out, and her response "honey no-one can come out today it will probably be Monday before someone can." Ok cool. She very rudely asked for my name, number, and address and she said "where are you located" in a very rude manner so I told her, and instead of wanting to help her remark was "why don't you get your maintenance person out there to help you out." I just said thank you, and hung up. There was no reason for someone to be that snarky you're in the wrong business. Horrible horrible customer service.
Always have what I need with a smile
People were professional.We have always been extremely happy with their work.
My Aunt called Shores¬ only did they not fix the problem,one of the employees smelled like a muskrat!Honestly,i spent more time trying to get those fumes out than they spent there altogether.
Fast service good rate
They have now come out 4 times to fix a leak. Every time was suppose to be here first yhimh in the morning and i felt lucky if I seen them by lunch time.
It's a loct owned business and the people are nice and helpful
Poor customer service over the phone. Don't call customers back when they say they will. They will rip you off and not fix the problem the first time so they can charge you for more trips. I wouldn't recommend calling them so I warned you. Stay away!!!
Great service
Extremely rude customer service over the phone when I called about an estimate for a job. Much higher prices in comparison to other companies in the area that will get the job done faster and cheaper. Prevette and Sons Plumbing is far better.
My hot water heater started leaking on a Sunday morning. I called Shores and they came out first thing on Monday morning. They fixed the water heater within an hour. You can't ask for more than that. I was very pleased and would recommend them to anyone.