Reviews (100)
Highly skilled and knowledgeable company. S.A. Sloop is locally owned, experts in their field, very fair, honest, and extremely helpful and caring. They have installed an AC, furnace, and removed an old boiler for me. I am so grateful both of my neighbors recommend S.A. Sloop. They stand behind the brands they install and aren’t out to sell you something you don’t need. Thank You Mr. Sloop, Mr. Karriker and the entire professional staff at S.A. Sloop 👋
We recently built a house and Sloop was the contractor that our builder recommended. I had never heard of them but trusted our builder. During construction, I met Ryan and several of the Sloop employees. Since I am the kind of person who pays close attention to details, I paid close attention to their entire installation process. They were out multiple days during the install and every day of progress was another impressive assembly of the HVAC system. They returned on other occasions during construction to work with framing, electrical, and plumbing. Each encounter with the Sloop company gained more of my trust, all the way through construction. As move in day arrived, we called on Sloop for our AC startup. They arrived the next day and got us all settled in. They did a great job explaining the system and helping us get the house at a comfortable temp. After move in, we had an issue with a hot water heater that Sloop had connected gas lines to, but the unit was provided by another contractor. I called on a Saturday and they took time to come out immediately to look at the issue and inspect their gas lines, even though the problem was not with their work. My experience with Sloop has shown me that they do more than just HVAC installs and repairs.They actually care for their customers and will go out of their way to provide the best customer service.
Every time I call for service for my AC, this company does an excellent job! They are very prompt, polite and solve he problem quickly. Today,Rick came after hours on a hot evening to fix the AC, and took the time to determine the part needed was still under warranty, so saved us a bunch of money. I will call them EVERY time!
I have been calling S. A. Sloop Heating & Air for several years now with issues with a 30+ year old heat pump. Unfortunately it was time for a new unit and S. A. Sloop Heating & Air walked me through the entire process. The whole team was very friendly and professional from start to finish. I would highly recommend them.
Had a technician come out from S.A.Sloop and found the heat pump had finally given out after 16 years. Was promptly given an estimate, and soon the crew was out to install the new unit. The technicians were very courteous, professional, and really appreciated their great service. County inspector said they did a great job with install. I personally recommend S.A.Sloop for any heat and air work. Will refer them anytime. Thanks!
I called S.A. Sloop at the recommendation of a co worker; they did a free consultation, told me a lot of information about my house that I didn't know (all of it true), and helped me make the best selection for my property. They didn't try to upsell me on a crazy unit; they gave me exactly what I needed at the price point I could afford. After the consultation we picked a date for the installation; they arrived on time, were both friendly and professional. I have already recommended them to other people I know. If you're in their service area, go with them.
A repairmen came out same day, diagnosed and repaired our AC. Couldn't be more happy with the response time and professionalism. I would definitely recommend them! 5/31/23
SA Sloop was recommended to us and couldn’t be happier with the service. The actual service and installation was great, but mostly the customer service when you call, was above and beyond. The office staff is friendly and helpful. I would definitely recommend them to anyone needing service on their HVAC system or installation of a new one.
From sales to install every team member was very professional. Craig and Tay did a great install. Very detail oriented. Would highly recommend
My experience was awesome from everyone. Mr Karriker is very knowledgeable and a down to earth guy. I actually enjoyed talking with him. (Even if he was a sales rep. Lol) The guys who did the install were professionals and did a awesome. Mr Sloop your whole team were great Thank you Sir.
Team Jimmy, Craig and Tay installed a split heating/AC unit in our house. They were awesome, so nice, neat and efficient. They were positive and showed us how to work the new system several times. This is the third time using SA Sloop and I trust them 💯 on everything. Highly recommend this company and team.
I would totally recommend him to anybody! He went way beyond to help me out ! He is a professional and a Godly man!
Great people and great service if you ever need your AC or heat pump fixed their people to call.
Technician Mr. Paul was OUTSTANDING!!!...He. shared his EXPERTISE of knowledge with me on the whole process of the maintenance and what is needed to keep system running properly!!!.... This guy is a true ASSET to this company and needs to be REWARDED in all areas.... I'n the fact EVERYONE that operates like him should also be rewarded as well!!!!!.... AWESOME service man!!! 👍💯👍
Mr. Sloop came over to my home and he was very professional he added freon to my ac unit and he checked the whole system out for me, he did a fantastic job since he worked on my hv/ac unit I have not have any problems since, my heating / ac unit is operating at peak efficiency, my hv/ac unit heats and cools my home extremely well not lowering my electric usage, thank you Mr.Sloop for your expertise in fixing my problem, you are an awesome guy!!!!
SA Sloop Heating and AC is one of the most professional companies I've dealt with since living in our home. I chose SA Sloop due to being a locally owned business and serving the community for over 20 years. Phillip, one of their consultants, provided the best options in choosing the right furnace for our home while staying within our budget. The installation team was wonderful, along with the office staff. I highly recommend SA Sloop!
Have been using SA Sloop for 2 years I’ve had a couple of issues with my unit and they have come out every time and helped me out I have a hard time trusting company’s now days and this company is awesome take great care of me and my family will continue using them
Quick response on a very cold busy day. Paul was extremely informative and thorough. Within 20-30 minutes the heat was warming the house again.
I am have been extremely pleased from the quote by Phillip Karriker answering my questions to the installation of the HVAC system. The crew did a great job making sure everything was completed to my satisfaction. I would highly recommend this company for your heating and air conditioning needs.
Hello -my name is Michael Denning. This review is the first I have ever written, and I'm not connected or paid by the company to write this review. I have used SA Slope Heating and Air for several years. Somehow, they were able to keep my propane gas pack running well after 20+ years of use. However, with increased costs in propane gas, we replaced our unit for greater efficiency. After receiving 3 bids I decided on Sloop -they were not the cheapest, but their previous work was great. The morning for the removal and install of new unit, my contact (Phillip Karriker)called just before 8 am asking if it would be ok to arrive about 30 minutes late. It was the Birthday for one of the installers and the owner wanted to buy his team breakfast. How about that! The owner buying breakfast for his team. The installation, cleanup and operation instructions were quick and professional. Keep this in mind- they removed a large heavy gas pack, gas lines and installed electric lines from my service panel all with a friendly attitude and smile. The city inspection was preformed, no problems. One of the quotes had an additional charge for removal and I would've had to hire an electrician. I had the above work done just under a year ago so the new system has seen all 4 of our seasons. You would never believe how we have saved this past year on energy cost. Yes, we recommend SA Sloop Heating & Air Michael S & Deb Denning