Reviews (74)
Received recommendations from multiple people in my neighborhood to use Tobacco Road and I’m so glad I did! He was so nice and answered all of my silly questions before I even booked a service. He had good availability and I was able to schedule quickly. Price was very reasonable and even told me about another issue he saw that did not fall under his scope (an issue with my water heater). I am a lifelong customer!
Responsive, professional, great quality work. Excited to have a go to HVAC contractor.
Jonathan is the best. Very professional and knowledgeable and is always responsive.
Easy to schedule, arrived on time, did good work and charged reasonable prices- what's not to like?
Jonathan Penland is awesome.
Great company.
Always professional, reliable and neat!
Jonathan is always prompt and fair. Have used his family business for many years. Highly recommend.
Called on two separate occasions and got no response both times. Left voicemails both times and included my name, number and a brief message as to why I was calling, still didn't get a call back. I'll be using a different business moving forward.
10 out of 5 stars!! Jonathan did an amazing job of troubleshooting what was wrong with our complex HVAC system. He fixed the issue of closed dampers and some fan settings. He is honest , straight forward and great value!!! I will not hesitate to call him in the future and refer him to everyone!!!! Do not waste your time with these big companies who do half done jobs and charge an arm and a leg...give Tobacco Road a try. You will be happy you did!!
Jonathan, Was very responsive and provided excellent communication throughout the repair process.
I discovered a problem with the unit after 7 pm, called and left a message, and had a callback before 8 pm and appointment for 9:30 the next day. Two capacitors were changed out and routine servicing and filter changes were done and then Jonathan picked up the replacement fan and returned to install the fan, finishing around 5 pm. Great responsiveness, very polite and professional!
Jonathan is always available and responsive. We have been using him for years.
Great service, fast response, on time with great quality work and very reasonably prices. I would definitely recommend Tobacco Road heating 👌
Service always awesome and does great work. Also, very honest and straightforward! We only use this company.
Jonathan is great at problem solving and fixing things.
Jonathan always been accessible, prompt, kind, and a problem solver!
Jonathan was on time and extremely helpful. He did not try to add on additional charges and was very fair. I will continue to use this company as long as I live here. They’re truly wonderful.
Very knowledgeable repair with a lot of experience highly recommended!!!
Great quality work, Professional, Reliable, and priced right!