Reviews (100)
On Time - Fixed my equipment quickly and efficiently! Tommy was upfront with costs, possible fixes, then made sure that everything was correctly fixed and working quicker than I thought! Excellent customer service!
Tommy was amazing. He was super responsive and professional. He answered all questions without any problems. He explained everything so well and he has some of the best customer service. Definitely would recommend him to anyone
Thankful and pleased that we called Williams Plumbing Heating and Air for our A/C problem. Tommy explained everything that was happening with the A/C unit, and would not leave until the problem was fixed. Will definitely be using this company again if needed!
Tommy came out to our home to look at the outside AC Unit. He cleaned it and now it looks like new. This company is very professional and does quality work.
Called a another company to come out to checked our A/C first and they said we needed just 4 pounds of Freon and it came out to about $700. We rejected the offer because we had a warrenty and got this company to come out for another for another inspection. While the previous company only checked out the outside A/C this company checked the outside A/C, filters, and the some parts that are in the attic and our problem was more than just Freon. They came and replace our filters with some spares free of charge and then cleaned, fix and replace some of our parts of the A/C unit. Afterwards we only needed 1.9 pounds of freon. Thanks to that we probably wont have our A/C breaking each year compare to the previous company. Thanks to toby and tony (sry if i got your names wrong, I'm bad at remembering names) for being thorough and professional and walking me through the problem.
Tommy and Tony were awesome with my yearly maintenance service. They were very professional, knowledgeable, thorough, and efficient. Highly recommend.
Tommy hooked me the F up! Don’t go anywhere else! This place rules
Victor & Jaden did an excellent job. Very friendly & knowledgeable. Would recommend them wholeheartedly
The technician was on time and professional He explained all procedures and made the necessary repairs at a fair price. We are very pleased and will call upon Williams Plumbing again!
I have always used Williams for my hvac and plumbing needs. Their people know what they’re doing. I moved into another home a few years ago and this hvac system had been installed by someone else. It never ran right. It finally stopped working. The awesome technicians to arrive were Tommy and his tech in training Nolan. I have never seen someone so driven to fix a problem. I knew it was going to be a nightmare to find what’s wrong. Tommy and Nolan refused to give in and found the problem. My system now runs the way it always should have. Tommy is an exceptional asset to Williams and I am so grateful for his knowledge and determination to get the job done right.
Tommy and Nolan are 1st Rate! Early review on maintenance service over the past 2 years and I have had Tommy and Nolan come out both times. These gentlemen are professional, knowledgeable and courteous. My unit is over 20 years old (HVAC) and I was trying to keep is going as long as I could while maintaining efficiency. Today, however, after a few (more) minor deficiencies I decided that with the rising cost of natural gas and product (IMO, thanks Brandon) it was time to bite the bullet and replace the system. Tommy quoted me what I needed w/ what I wanted in a new system and the pricing was deemed fair. With rising cost of everything and mortgage rates I plan to be my current home another 15 years and hopefully will recoup some expense with a new system. The installer is coming in the near future which I will update the post but for those looking at HVAC repair, Tommy and Nolan are my trusted technicians. They are a BIG part of why I am a Williams Customer!! 😄
Tommy was very professional and knowledgeable about heating systems. Tommy made sure I understood what he was doing and shared about looking into a maintenance plan as well.
Very fast service. Our heat stopped working and it was going to be less than 30 degrees over night. Came out and repaired it!! Great technician!
The dispatcher gave us a good idea oof when to expect the repairman Tommy and his assistant Danny were prompt and very courteous. He quickly diagnosed the problem with our heating system and showed me the part which was clearly damaged. We were given several repair and pricing options, which Tommy fully explained. In the course of the repair Tommy found another problem, which was probably the root cause of our troubles. He was able to repair that as well at no additional cost. I'd give these guys 4 out of 4 stars for their prompt, courteous and effective service and I'll certainly call on Williams again in the future.
Tommy, representative that came to my house was fantastic! Very patient with me and explained the work that must be done in detail. This is third estimate I've received and if I can get financial help, I will hire your company! Thanks
I use Williams Plumbing Heating & Air Conditioning to service my HVAC system and they've always done a great job. So, when I had a plumbing issue I gave them a call. They had a technician visit my house the next day. He was on time, courteous, and professional. He found the leak, quoted me a reasonable price to make the necessary repairs, and then went to work. I was very happy with the service I received and will continue to use Williams to service my HVAC, and for any future plumbing needs.
I highly recommend William's! Our ac got hit by lightening and Tommy with William's came out the day we called and had it fixed in few hours. Very professional and knowledgeable, also worked quickly. Prices were reasonable. Highy recommended.
Tommy from Williams has been to my home twice and both times it has been a more than stellar experience! He is personable and takes time to explain to me what he’s doing as I am a new home owner and am very new to home maintenance. He gives great service and makes sure I know all options. The price is right for the service I receive. And again, Tommy is the best! He is why I will continue with Williams for my home maintenance.
This company was responsive and professional and did exactly what was expected however the excessive fee was unjustified! I was aware of the weekend service fee, but feel the charge was outrageous for a short period of repairs. When inquiring I was told “ the costs of parts vary with each tech” . Posting this for Awareness.
Tommy provided exceptional service and the repair was made quickly. I would also like to add that the office called to notify me when the repair man was running late . A demonstration of excellent customer service .