Reviews (100)
My AC went out during one of the hottest days this year. Trident came out the same day. Tristen was able to diagnose the problem and came back the following morning with the replacement part and performed a quick repair! Very reasonable and I will recommend them them for all your HVAC needs. Thank you!
Sean came out after hours when I came home to a sauna. My ac unit had gone out and he came right out and got it up and running for me again. Thank you so much and highly recommend. Very professional and helpful and great price!
Great service; professional installation; price significantly less than major companies in area; highly recommend this company; always on time; does an excellent job; friendly and respectful
Trident is always very professional, on time, and does a great job for us. We highly recommend them!
11/10 would recommend. Professional, unmatched integrity.
Sean and his team are top notch…responsive, dependable, honest and fair.
Tristan and his assistant are very thorough in their work, friendly and helpful.
This company is very professional and gave a great price. Their work is impeccable and it is good to know that the HVAC is being proactively maintained. These guys are very thorough. I would give 10 stars if I could. Thank you!
Always professional. Great guys. Did a great job!
Excellent customer service! Have been a satisfied customer for years, with both my rental property and my current house. They never disappoint, and are always extremely professional! Highly recommended!
Trident and all the employees on site were good to work with. The installation went smoothly. We had a tankless water heater installed at the same time, by another party recommended by Trident. They all worked well together in the space. There was a small mix up on who was doing an electrical box installation. Since it was not my issue, Trident took on the responsibility and cost of that additional item. After the installation was complete the area is very clean, swept up, and all old parts were taken away. I would call Trident for future work, and I recommend them to others.
We’ve had several great experiences with Trident. Most recently they responded to our matter quickly and had a new system installed within 24 hours. Everyone has been courteous and the workmanship is excellent.
Best experience I have had with an HVAC company. The entire team takes pride in their work and provides it at a fair price. They were very thorough when explaining their recommendation for my new HVAC system and walked me through plan for installation and continued to communicate with me during the entire process. Trident Mechanical is the only team I plan to call for any future HVAC needs.
Trident was highly recommended by my neighbor who had a complete system replacement (heat & Air Con). Tristan came out today and was professional and courteous. Excellent phone communication for the appointment. Looking forward to a long relationship with them.
Sean and his crew are amazing! I highly recommend them for any heating and air services. They have exceeded my expectations with their excellent customer service, knowledge and communication. Sean will make sure to take care of you and help any way possible. I haven't found a better company in this field that will give you peace of mind and assurance that you are in good hands! Trident Mechanical Systems thank you for all of your help, you are greatly appreciated.
Very prompt and professional communication. They fit me in the day after I called. We will be using their bi-annual maintenance plan. I know nothing about HVAC systems but Tristan and Logan provided great education and they were very kind. Overall a very pleasant experience.
They were very professional. They did the work with minimum questions. They took initiative. They cleaned up afterwards and took the time to show me how dirty our dryer vent was. The two awesome repair men were Tristan and Logan.
Tristan and team have been great to work with. With multiple units in our home, they keep each working in tip top shape and offer a variety of options if they have any recommendations.
We moved to Concord a year ago and having been using Trident for our HVAC needs and they have been great. Just this week we had to replace our main unit. Their response to the need, pricing and installation was all exceptional. We would recommend Sean and his team to anyone.
Best quality workmanship and customer service for maintenance, repair, and installation. The Trident Mechanical Systems team will give you priceless peace of mind that you’ve received excellent value for your dollar. They go above and beyond! Vacuuming is part of their routine with work inside and they even spread mulch for me after recommending measures like this to maximize the long-term function of my A/C units (rather than mud splashing up onto the coils with heavy rain). Trident Mechanical Systems allows you to invest in workmanship that will spare you the stress of any future heating/air crisis.