Reviews (79)
Great service - quick diagnostic and repair - reasonable pricing - dependable & trustworthy
Always courteous and professional. They get the job done. Been using Dulin for years would highly recommend.
Dulin installed a new AC and furnace system. I had an issue after installation.and they quickly diagnosed and corrected the problem.
Reliable, quality work
Great service and attention to detail. Colby provided assurance that systems were functioning adequately and in good condition. Thanks.
This company does great work. They are honest as well as reasonably priced. They provide services not only for my residence, but my place of business where they service 10 units. I have used many other services in Charlotte over the years and these are the best.
Professional & courteous
Absolutely saved my total dog of an incompetent system install by Ross & Witmer when no one else could. This was a number of years ago but I’m calling them out now because they deserve it. They worked an absolute miracle.
Dulin was our HVAC contractor for our new build in 2021. This summer, we were having some issues with maintaining proper humidity levels in our house. The team was very responsive and came out a few times to troubleshoot. Dulin went above and beyond to remediate our humidity issues. Thank you to everyone that came out to help but especially Colby and Chance who came out multiple times. I really appreciated their sense of urgency and willingness to make things right. Great team to work with.
These folks are the best let me know when they were on the way and actually showed up unlike the other two companies that never followed up to do the work. I highly recommend Dulin. Great people.
They didn't show up for the appointment at all, didn't call or try to contact me in any way and I took time off of work and was waiting for them, very rude on the phone there maintenance contract was a wast of money
Highly professional and courteous service. They are great at explaining what is wrong with your system and the repair needed. We have been a client since 2010 and are very satisfied
Couldn't be happier with Dulin Mechanical. Chance and JJ were awesome to work with...it took a few trips, but they stayed with it till they got my 11 year old (never been serviced) geothermal system running smooth. My system was put in by a contractor 1 hour away and it was difficult to get them to come out. Glad to have a geothermal system service provider 5 minutes from me! Will recommend to friends.
Working with Dulin Mechanical Services Inc. has been a wonderful experience. First with JJ he was here so quick and really tried to make my system work. He was hoping to get my parts ordered and installed ASAP. Due to the shortages in parts this did not happen. Chance came by to take a look and give me quick turnaround email with all the prices for a new unit. Of course the one I wanted was not in stock. So after waiting a few days they found the one for me. They gave me a time and date to install my new HVAC unit. They were here on time, very kind and Daniel and Seth told me I would have heat soon. They were correct, within 3 hours I was nice and warm. This company is so nice to work with. When I called the office during the week or on Saturday I always spoke to a live person. The office staff and the service personal are so kind and helpful. What a wonderful group of people to work with. Thanks to all who worked so hard to make my home warm again, God Bless you all. Sally R.
A/C went out. Came on a Friday after 7pm. Quick repair. Got the bill, paid it but sent a second payment on accident. Without my knowledge they quickly refunded the payment to me. I would have never noticed. Very honest of Dulin and very appreciated. Joey is a good guy to do business with. No issues here!
We have used Dulin Mechanical for several years. Last night our heat would not come on after the summer break, and even though they were very busy today with temperatures forecast for the near freezing mark, our long time technician came out and had the problem diagnosed and fixed very quickly. We are thankful for their ongoing service, expertise, and care.
Dublin was responsive and quick to install a new Trane system after the old went out. Due to Covid and a newborn I had them install quickly, leaving exposed gas and refrigerant lines. After several months of trying to schedule them (with intents to pay for service), they continuously cancel, reschedule, and then repeat without doing any work. Chance in particular has been to my home 4 times to "review" the work, even though he did the same thing weeks ago. Will have to reach out to another company to get this done so I can regain use of my closet.
The staff at Dulin Mechanical are knowledgeable and offer great customer service.
Great service and people
They were great to work us into their schedule quickly