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Adjustable Services

★★★½☆ 3.7/5 (39 reviews)
3930 Penninger Rd, Concord, NC 28025 (704) 784-0728 Website
Adjustable Services Adjustable Services

Reviews (39)

Dr Lisa Folden
Dr Lisa Folden
★★★★★ Jan 20, 1970

I was very satisfied with my service. Mark was kind, fair, helpful and quick. Would definitely recommend!

roger bostater
roger bostater
★☆☆☆☆ Jan 20, 1970

Won't answer VNs or emails

Chad Harp
Chad Harp
★☆☆☆☆ Jan 20, 1970

They just sped past my house atleast 60 in a 35. 68 degree day? Only emergency would be a clogged drain pan. Slow down

Jerry Ellenburg
Jerry Ellenburg
★★★★★ Jan 20, 1970

Quick response, effective repairs, reasonable pricing - I’ll use them again

Craig Guadagno
Craig Guadagno
★☆☆☆☆ Jan 20, 1970

I have been a client for a long time and it bothers me I have to do this but I don’t want anyone else out $$$ like I am for using this company. I had great experience prior and used them to repair my very old unit for years and even used them to put in my new units two years ago. I got a warranty at the time and they were supposed to come out twice a year to check the units. It’s been two years and they have not showed up and continuously have been hitting my account for their monthly fee. My wife has called and spoke with them twice and they said it was a mix up because the guy who was supposed to check our units no Longer works there. The owner stated he would get someone right out to the house to check and service the units and promised to call her back out figuring out the refunds on fees charged. Since then he will not answer our calls or texts. I called the business and the mailbox is full. I even sent an email through their site. I had to stop payment on this because they won’t stop charging me each month and won’t call us. It’s been a month since they have answered our calls. They basically stole from us. Don’t use this company!!

Brian Forrest
Brian Forrest
★★☆☆☆ Jan 20, 1970

I will start by saying this is my first negative post for a company---ever. The two stars are for the good sales job in October 2017 that came with a "5 year no hassle warranty" for a total system install exceeding $20k. I also paid $318.70 this past year to be part of the Comfort Club for priority service. The team repaired a leak they identified on the system last May and only charged me for the refrigerant. No parts and no labor charged so that met the expectations of the warranty. Problem was that the real leak was actually at the point where the Adjustable team installed the unit to the existing line. With that, we were out of refrigerant once again after firing up the upstairs unit for the summer late last week. Called and spoke with them last Friday morning and was told I would be contacted for scheduling. Four calls on Monday (with a VM) and another call on Thursday---no call back and won't answer the phone. I called another team in for the repair and it is now fixed after I spent $1,200 for the line repair (along with another $600 for the initial call/refrigerant). I am not unhappy with the system, but please know that a warranty is only good if the folks will answer your call.

Liz Baker
Liz Baker
★★★★★ Jan 19, 1970

Mark and his team (Matthew, Mike and TJ) did an outstanding job with installing two new HVAC systems for my home. From start to finish they were there to respond to my questions, explain the different system options and cut through the noise from any of the competitors. I posted a request for a quote at 10pm at night, and I received an email from Mark within 15 mins. directing me to call his office in the morning and they would get right on it. That's when I knew I was dealing with the right company. I highly recommend Adjustable Services for any of your HVAC needs. They are responsive, professional, and their products and services are fairly priced.

Gregg Simmons
Gregg Simmons
★★★★★ Jan 19, 1970

Adjustable Services and Mark Perkins in particular have been awesome to work with. I recently had them replace my heat and A/C. From the beginning of the sales process all through installation I could not have asked for a more professional, reasonable, understanding company to work with. I highly recommend them and more importantly I trust them.

Hidier Tascon
Hidier Tascon
★★★★★ Jan 19, 1970

After more than a month dealing with some other company , I contacted Adjustable Services Mr. Mark , who came personally to my home to check the furnace and after giving me the most reasonable price from all quotes, i got for replacing my furnace, they got it done in 1 day. Service, Honesty, professionally, punctuality, and awesome customer service it what stands for Mr. Mark, his staff and Adjustable Services. Great Job. Thank you for your services...

Nancy Alpaugh
Nancy Alpaugh
★★★★★ Jan 19, 1970

We were without an air conditioner for over one month our warranty company was a sham the only good thing that came out of ThisWas the warranty company contacted adjustable services and I thank God that they did because Adjustable services literally came the next day and we decided to go with adjustable services and we got a beautiful new AC whole set up the workers are outstanding so very understanding And they are also very very caring I want to thank the staff and everybody connected to adjustable services I appreciate everything you did for us. Thank you a very very much a satisfied customer+++++++

Mike O
Mike O
★★★★★ Jan 19, 1970

I’ve used Adjustable Services for several years now and they have been a great company to work with. Always very professional and great customer service.

Kim Milligan
Kim Milligan
★★★★☆ Jan 19, 1970

No one gets five stars unless Jesus Christ was on site; that being said I was very satisfied with Adjustable Services' work. A co-worker of mine recommended them. Added a new return air duct, new condenser, new furnace in attic, UV light to reduce mold and stuff, new T-stat. Three man crew, took about 6 hours. He also came back to install new breaker. City inspection is this Friday.

Peter Stipicevic
Peter Stipicevic
★★★★★ Jan 19, 1970

Adjustable Services installed both a new furnace and air conditioning unit the day after I contacted them for a quote. They gave me an honest opinion of what they believed was the best value and guided me through the process.

Mechelle Noronha
Mechelle Noronha
★★★★★ Jan 19, 1970

Mark and his crew really took care of us. They are wonderful people to the core. I’ve never felt so at ease while they were here. They went above and beyond to meet our needs. I would recommend them to anyone!!!

Karen Cody
Karen Cody
★★★★★ Jan 19, 1970

Integrity, honest, and very reliable. So happy, finally

Teresa Jenkins
Teresa Jenkins
★★★★★ Jan 19, 1970

I needed 5 new power outlets added. Adjustable services came out and provided a free estimate and gave advise on how to handle it if I didn't choose them. Mark was very professional understood exactly what I needed. I received the estimate and chose them as it was very reasonable. He arrived on time and went above and beyond to accommodate my requirements. They will be my go to company. I highly recommend!

Melissa Gorman
Melissa Gorman
★★★★★ Jan 18, 1970

If anyone needs HVAC or plumbing I work done, the guys at Adjustable Services are great. They finished up installing the new zoned system in our addition today. Great prices, personable service, Willing to go the extra mile, and amazing work. Family owned and operated. I highly recommend them for all your heating, air and plumbing needs.

Jennie Stocks
Jennie Stocks
★★★★★ Jan 18, 1970

I needed some electrical work done. The came out promptly and were very friendly, professional and knowledgeable. I would use them again.

Amanda Davis
Amanda Davis
★★★★★ Jan 18, 1970

Mark and his team are very helpful. He went the extra mile to make things right for our A.C. unit and is always polite and professional. Great job!

Kim groh
Kim groh
★★★★★ Jan 18, 1970

Always professional and honest. Reasonably priced. A service provider you can count on.

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