Reviews (100)
Steve was very knowledgeable, very friendly, found the issue quickly, and fixed it. I will deal with Bullman from here on out, especially if all of their technicians are as good as Steve ! 😎
Jeff was great, he not only identified our problem in a matter of minutes but was a nice guy to talk to, too.
In diagnosing the problem with my heat pump this week, the Bullman technician said it could be solved by a part that cost about $25 and could be installed in about 30 minutes. I told him to go ahead and order it. The next day, I got a call from Bullman saying the service manager had priced the job at $348, with half paid up front before they would order the part. Totally puzzled by the preposterous jump in cost, I asked to speak with the service manager. He didn't bother to call me back so I called again the next day. When we did finally speak, he hemmed and hawed a lot and wound up saying there would be a minimum labor charge of $205 for that 30-minute install and an 'upcharge' on the $25 part that would result in a cost to me of more than $100. Coupled with the fact that no one followed up on a previous request to reinstitute my annual service contract, my experience with Bullman has been very unsatisfactory.
Same day response to a problem that put my furnace out of commission. The tech arrived on time, and quickly diagnosed and fixed the problem. Great service!
Excellent service. Staff and technicians are all professional, responsive, and qualified. Five years of service, including replacing the entire heating and air, including duct replacement. Outstanding workmanship.
Will came out gave us a great estimate, definitely recommend. Thanks. God bless.
Update: 2/13/23 The GM reached out and apologized for what happened. I appreciate that and will continue to use their service. Thanks Nathan. Original review 2/6/23 The service visit went fine, normal maintenance. I paid for a year of service as was quoted to me about a month before. However, the following week after my paid visit I received a call from the office telling me they quoted me incorrectly and she then asked for 50% more on top of what I already paid. That was very unprofessional. Reminds me of tactics used at the Michael Scott Paper Company.
From start to finish, from seeking help. making appointment, to heating system working, with Anna, Bullman's rare professional find to Rob, the Technician, quickly solving the issue and leaving his work area neat and clean...I highly recommend Bullman Heating & Air Inc.
I use Bullman to service my oil furnace every year and they have always treated me right and with a smile. Great technicians, fair prices, and good service. Can't go wrong.
Bullman came to replace our HVAC and furnace. There were some challenges along the way (getting the circuit panel upgraded due to another upgrade) and Bullman went above and beyond to work with all wrinkles that came up. They were on time every time, and the work exceeded our expectations.
I have a maintenance contract and they contact me to remind me to schedule the visit. They send text to remind me technician coming soon. I get a message he’s on the way. Very professional in all ways!
Steve came to replace the screen on my humidifier that was causing it to leak all over the floor. Steve is great, he's knowledgeable, friendly, answers and questions that I have so that I understand what is done. I am VERY happy with my service with Bullman Heating,
Very difficult and expensive to work with. Maintenance plan is overpriced. New owner, however, seems very responsive and is looking to rebuild the brand. Sticking with them for now.
I love this company. It is so hard to find vendors responsive, timely and professional. Always have the customer as their upmost priority.
They take care of all our systems and recently we had one that seemed to be failing. They came out again and found a solution that was much less invasive. They have our business going forward for sure!
Very pleased. They found the problem and had it repaired in around 30.minutes. Very nice and professional people.
Sloppy work, left a hole in my foundation that yellow jackets used to build a giant nest, costing me hundreds of dollars to have exterminated. System they installed worked for a few years then stopped working. Took multiple years and service calls to identify the problem.
David P was our technician today. He has serviced us many times over the past several years. David is always professional, polite, friendly and patient with us and our pets. I highly recommend Bullman Heating and David as your technician.
JD, the technician who came to work with us, was personable, professional, and excellent in all levels of service, including little details like putting protective slippers over his shoes when entering the house. Details matter. We will sign up for an annual maintenance program for our Mitsubishi inverter/heat pump to continue its care. This organization is highly recommended.
David P was excellent. He was on-time, courteous, professional, and answered our numerous questions without making us feel that we were taking too much of his time. We will definitely sign up for a service contract in the future!