Reviews (100)
Great service, friendly and professional👍👍👍 would highly recommend to somebody who needs your services, thank you 👍
Called to fix air conditioner for my 92 yo mom. They came in one hour and fixed problem immediately. Highly recommend!!!!
Mike, the technician was super. On time, professional in all that he did. Explained what was to be done and very courteous. The best!
Glenn was Excellent . He was honest provided the service and advice . I am quite pleased with Glenn ..He is an asset to your company !
The tech Glen the 1st . time analyzed the problem , saw the problem and fixed it . Today I just wanted to make sure it was running good . Glen was not only a fine technician but a gentleman.
Excellent service for years, Familiar faces and give greetings always like family. Never a cause to be concerned. Thank you. Fast forward…….. called for service recently was given ridiculously reviews on initial assessment $174. For a repairman to show up. Nasty 🤮 rude receptionist arguing about my last use of this service in 2020 due to the repairman insisting I needed a complete new unit central air. And charged for a service that was not needed…..550 for Freon that he insisted I had a leak…. Never since then have I needed anything because it never leaked. Save your money 💴 plenty of fairly priced HVAC PROFESSIONALS THAT CAN COMPLETE THE NEEDS AT HALF THE COST FROM THESE PEOPLE.
These are the most professional HVAC pros on Staten Island. We have been customers since the late 1980’s and the trust they have gained with us is immense. We like the “Priority” program since it ensures immediate response to pertinent HVAC household issues. Their team of techs are personable, expert and quick to resolve problems. A recent A/C problem was thoroughly checked out and solved by Glenn M..Like all the techs, he was totally professional and courteous. This is always a dependable call for HVAC issues. The office staff are some of the nicest people and are very helpful getting you set up with an appointment. Strongly recommend Bob Mims to all. F. Sinatra
James M. And the rest of crew were very professional, polite and did what they had to do.
Mike was prompt, courteous, professional and kind. Highly recommend Bob Mims!
Excellent service and professional .mike did a thorough tune up on my ac unit
George of Bob-Mims came to my home to service an error code that showed up on my 1st fl. thermostat. Very nice man professional, courteous and very knowledgeable. Fixed the issue quickly. Thanks George and of course Bob-Mims
Mike G is the best - professional, on time , and explains everything so you understand- Bob Mims is a business that you can trust ! Everyone from the staff including the scheduling of appointments is professional and so helpful! Thank you Mike G and Thank you Bob Mims 👍
Technician was prompt and resolved the hot water issue expediciously.
Great timely service with easily explained descriptions
Joshua was professional, efficient, informative and extremely personable. Maintenance completed without incident. Would not look elsewhere for my HVAC needs.
Glenn M let us know when he was on the way and arrived soon afterward. Assessed the issue and performed AC repair promptly and efficiently. Glenn M was professional and polite. We will use Bob Mims again.
Mike G. did excellent work. Very neat and thorough
The team was great from start to finish - professional, courteous, efficient just overall outstanding service! Tech was great went above and beyond!
Excellent, prompt & timely service! The technician, George M. kept me informed throughout the visit and did an excellent repair job, I highly recommend both Bob Mims & George M, many thanks to both!
The technician Glenn .M was excellent and thorough and very knowledgeable.