Reviews (55)
Enrique is very knowledgeable. He takes you calls promptly and if he can't talk at the moment he definitely gets back to you. He explained everything to me thoroughly and suggested what's best in my situation. His team is good and leaves the work area clean when done. I will certainly continue to use him for my heating and ac need.
Outstanding customer services; professional on time, ponctuel , friendly, clean everything after finishing work,…Thank you!
Outstanding customer service! Thank you very much, my AC is working perfect!
Very accommodating company, very knowledgeable, great work , replaced my outside condenser , and filled system , works perfect, we are very happy we finally found Enrique the owner of company, stands by all his work …
Enrique is very professional, courteous, responsive, honest and knowledgeable. I called him once for doing maintenance on my outdoor AC compressor and today I called him for a problem with my furnace. He took care of the problem and his prices are fair. I highly recommend him. I look to doing business with him in the future.
I do not know we’re to begin, there are so many wonderful things i could say about Enrique and his team! My HVAC system stopped working on the 2nd coldest day of the year. After looking at his exceptional reviews online I decided to call him, at which point I interrupted his dinner at 11:30 pm. He was more than gracious to spend a good half hour, troubleshooting with me on the phone. It was at that point that we both realized that there was nothing that could be done that night. After assuring me that my pipes would not freeze overnight, we decided to do the estimate early in the morning. Enrique and his team showed up on time, he was extremely knowledgeable and immediately assessed the situation honestly and compassionately! He told me I was going to need a new system and that he wouldn’t be able to do it until Monday. After realizing that I had an elderly mother in the house he was more than kind enough to call his crew in on their day off to do the job. They were Efficient, immaculate and took great care with my home. My father had worked for himself for years and one of the many things I loved the most about him was the pride he had in his work. I saw that same pride in Enrique! You never know when you have to have a repair who is going to show up-but from the minute I spoke to him I felt like he was family, and he treated us as if!! if I could have given 30 stars I would have!! I hope that I will not need him for a while-but there is no one else I will ever call. Thank you E M Mechanical exceptional service!!!!
This review covers our family's awesome experience with Enrique of EM Mechanical NY, LLC. over the last two years. Our residence is a two-family home with two separate AC and heating systems. Enrique has successfully installed one complete HVAC system and a separate AC and heating system in our home. During all three installations, he consistently maintained a positive and professional attitude toward his job. He has a work ethic that appears to be fairly rare in today's work environment. He is an extremely knowledgeable and experienced technician representing his field of work. Enrique is 100% forthright about costs and timeframe involved to complete the required work. The bottom line is that customers that are fortunate to choose Enrique and his company have made a very wise decision.
Great service by Enrique! Replaced an entire HVAC system. Enrique is responsible, knowledgeable, was able to do quality installation on time. Explained everything, and did his job with great care, reasonable price. Would definitely recommend. Thank you so much! Olga.
I called Enrique for an urgent replacement of an central air system for my mother in law whose system stop working on the hottest day. He came that evening to access. Two days later, it was installed and she is so happy. He is responsive and explains everything in detail.
Enrique is very professional service man. Replace my central air outside my house, within hours of free estimate. Price for work performed, was outstanding. Highly recommend them.
Our AC stopped working when it was very hot and humid and impossible to breathe without AC. We called several companies and they said they would come some time in a few days, in a week, and one wanted to come in 3(!) weeks! When we called Enrique not only he came the same day to do an estimate, he explained why he recommended a particular brand, and he and his team came the following morning as promised, did all the work to replace AC and the heating system, replaced an outside electric outlet at no charge, cleaned up after themselves and charged less then the others quoted. He was very friendly and professional. I and my family are very grateful to Enrique and the team for making our lives comfortable again!
I needed to replace my old AC/furnace and was referred to Enrique at EM Mechanical by my coworker who was extremely satisfied with his job and fee . I highly recommend him and his team for any of your AC needs . Extremely professional, punctual, friendly and experienced in their field as well as .They were done in about 4 hours and cleaned up after themselves very nicely . They even adjusted my thermostat which wasn’t properly fixed to the wall and cut a branch behind the AC unit at no additional cost. They provide guarantee on unit and their own guarantee. I highly recommend them , they are truly top notch in their field . Thank you and your team for an excellent job , my AC is running great!
Enrique is a true professional, very personable, and easy to work with. He was very thorough with accessing what work needed to be done, and explaining how he and his team would get it done. After installing the AC unit, we discovered that a pre-existing line was compromised, but Enrique went above and beyond to redo his work just to fix a problem that wasn't of his making. The entire job was completed in a timely manner, and he also called as a follow-up to make sure everything was working as it should. It was a pleasure working with Enrique and his team and would definitely recommend their service to anyone.
Enrique is great. He’s very responsive and shows up when he says he will. Replaced my furnace and condenser last year with short notice. Still helps me out when I have some questions. Quality work and quality people!
Needed a new Central air and heating system installed. Enrique gave me a great price and was available to install the unit quickly. He is professional and easy to deal with. He came with two workers who were quiet, thorough and neat. I have nothing but good things to say about how the job was done. Highly recommend his business.
I replaced old ac and heating system. It was his customer service that made him stand out. His team was polite and very professional. My system was installed 3 days ago right before this heatwave that is expected in the next few days. I wish you longevity in your bussiness Enrique. God Bless.
Enrique Martinez and his crew are very professional, courteous, and reliable. They removed my old HVAC unit and replaced it with a new one. Came in at 9:30am and were done by 1:30pm. Not only that, a cleaning crew came in shortly thereafter and got rid of all the old stuff. This is my first time using EM Mechanical and it was a great find, indeed. I highly recommend them for any heating /air conditioning job.
Enrique and his team did a fantastic job at replacing our heating system and ac unit. He was very professional and we couldn't have been more satisfied with the experience. Everything looks great and you can tell good communication was a priority of theirs. Overall, we would definitely recommend his services.
I decided to install a new HVAC system after 15 yrs of service from the old units. I received estimates from 6 different companies and his quotations is 50% less that other companies an decided to hire EM Mechanical. I am glad I made the right choice. The team did an excellent job putting in the new 02 units at a very reasonable price compared to other companies . They were a great team, hardworking, professional, and friendly. They answered all my questions and left the area clean. I highly recommend them. Thanks to Entire his team.
Enrique and his work team did great job. My family and friends we found them very professional and responsible team. 10 of 10 star job done! Thank you guys. (Gul).