Reviews (67)
SAVE YOURSELF 5,000 dollars!! #1 I’m only giving 1 star because they did not do the job. #2 A GREAT COMPANY CALLED “WINTER WOLF “located in Bklyn did a phenomenal job. #3A 30k job over priced by at least 5000.00 undoubtedly to the sub contractor “ WESTON BROS“ #4 The woman in the WESTON BROS. office named Joan repeatedly lied to me about the terms of the NO interest Mitsubishi financing. I was supposed to get 24 mos she told me no it’s 18. At one point it was 15 mos she was telling me 9 mos. Very dishonest person to say the least. #5 The very same week I contacted WESTON BROS. I had also contacted “RICHAIR “ of Maspeth New York also a MITSUBISHI “ELITE”DIAMOND CONTRACTOR. It just so happens to be around the corner from my house and they quoted me a price with a written contract of 24 mos interest free. The next day WESTON BROS tells me it’s only 18 mos. #5.5. So in the end I put down a 10,000.00 deposit. And instead of getting 24 months interest free with the payment being only 450 a month. WESTON BROS gave me only 18 months interest free which resulted in payments of 1,000.00 a month. Also my credit score was and still is well ABOVE 800. So in essence what happened was WESTON BROS. charged me 5,000.00 ABOVE others and in turn lowered the terms of the MITSUBISHI NO INTEREST FINANCING from 24 MOS TO 18 MOS. I must note that the owner MIKE is a very nice guy. And very knowledgeable!! It was ONLY the dishonesty on the FINANCIAL PART of this project that resulted in this review. #6 GO with WINTER WOLF of Brooklyn NY Great company. That’s why and only why WESTON gets 1 star. Other than that I would stay away. They are way overpriced only to sub contract the work out and make an extra 5,000.00 finder fee for another company to do the job. If you are in New York go with WINTER WOLF of BROOKLYN NY ask for German he’s the owner of WINTER WOLF A nice HONEST guy. THIS BIT OF INFORMATION WILL SAVE YOU 5,000.00 I will be reporting to this practice to MITSUBISHI CORP.
They were recommended by neighbors.
Excellent job on the two spit unit installed in the apartment.
Very professional work from start to finish. I like the informative estimate process and how quickly the installation went. They also helped with the entire project. They left me nothing to worry about. The warranty is more than I expected.
Michael and his team installed a split A/C system in my house. From start to finish they were thoughtful, professional, thorough and careful. Its the first significant home improvement project I've done in over 20 years of home ownership that was on-time, on-budget and got to to completion without a single hitch! I couldn't recommend anyone more. Thanks guys!
Really kind people!
Weston Bros really came through for us, as we had as complicated a project as you can have. How do you install a ductless system in a house with concrete walls and a flat roof? Michael designed a careful, smart plan. He came over a few times just to measure, assess, and make sure the plan was fool proof, it was. His team worked fast and efficiently, even when a cement house threw curve balls, he made it all work. No fuss, no headaches, no issues. If you want the job done right, just call Weston.
Michael and his team installed a two zone hyper heat and cooling Mitsubishi split unit system throughout our entire house. Michael was extremely helpful and a pleasure to work with. He answered our many questions in a timely manner and was able to get our installation set up very quickly, despite the supply chain delays at the time. His rates were very fair and he was also able to arrange for an outside contractor to do beautiful masonry work on the area where our old through wall AC unit was removed. The architecture of our old attached brick house made it particularly challenging to place the units, but Michael was very thoughtful and worked out a great placement plan for us. The installation team was efficient and cleaned up after themselves nicely. The office team is also wonderful to work with, including Al who is very helpful and pleasant to speak with on the phone. We love our new Mitsubishi system and recommend Weston Bros very highly. It was a wonderful experience!
I had an awesome experience using this company. The installers showed up on time we’re very professional and kept me abreast of all that was going on outside while installing my AC unit. Michael was amazing I was going through a rough financial time with unexpected funeral costs and my boiler broke down at the same time. He left me pay him in installments and was truly a nice understanding person..thank you Michael & Team.. A Happy Customer
I recently called for a service because my AC was leaking water outside. They showed up on time and cleaned out my unit so thoroughly that it looked new. They explained the problem, fixed it and my AC is as good as new. I highly recommend this company and ask for Kendall, he’s the best. Respectful and explains the steps and advises on how best to set your AC settings. They are now on my go to AC problem solvers. Bravo Weston Brothers.
I made an appt. for a repairman to check my air conditioner to diagnose why it was blowing warm air. The office never informed me that the repairman would have to remove the air conditioner and take it to the shop to analyze the problem at a cost of $700. Additionally they charged me $184 for the service call! I would never recommend this company and would tell customers to avoid Weston.
Weston Bros exceeded my expectation for they did exceptional well for installing the HVAC unit system on a walk up 3rd floor apt. The job was neat and staff was conscientious to make sure things were done right. They were punctual to meet my request. In addition, they were also helpful for providing the resource to have someone removed the wall a/c and closed off the holes. I highly recommend Weston Bros for your project. Thank you Peter, you are a great communicator.
I don’t usually write reviews but I feel I need to say how satisfied I was with Kendell and his partner yesterday. He fixed my air condioner which was necessary because of the heat wave. He made sure I had the AC working because I am a senior. He is very professional and experienced. Thanks Kendell.
Weston Bro. responded my request very quickly. From evaluation and design, to old units’ removal and wall fixings, and to the completion of all installations, it just took 1.5 weeks. As I had five rooms to install ACs, I thought it would be a very complicated job and would take longer time. But they completed faster than I thought. The contractors, electricians and A/C technicians’ jobs are very neat. The outside pipes look like hidden into the background of exterior wall. Also they always tried to keep my rooms clean when digging holes, painting or installing anything on my wall. I barely needed to clean my rooms after they left. Now my family can stay cool even in the hottest days. We think our house is upgraded dramatically by those A/Cs.
Very good job. Easy peasy. Accepted cash checks and cards. Installation team was friendly as hell. Weston had all my info in their computers. Couldn't have been more pleased with their service. Highly recommend for Air Condition installation.
Very professional
professional took care of problem excellent sevice
If you need an air conditioner installed, do not hesitate to engage the services of Weston Brothers. Getting information/recommendations/pricing and scheduling the appointment couldn't have been easier or more pleasant. The installers, Alex and his assistant Sebastian, were on time, polite, knowledgeable, neat and professional. They did an excellent job and I am extremely happy with the service. It was money very well spent. This is the second time I have used Weston Brothers and they are an honest, reliable company. There is no pressure to up-sell. In fact, they are upfront and honest about the services you don't need. I can't say enough good things about them.
After searching all over NYC for a reputable Mitsubishi installer I was lucky to find Weston Bros. The job they did exceeded my expectations, Michael was very thorough in his evaluation and his team did an amazing job with the installation. Cant recommend highly enough!
Great company. They installed a split ductless system in my home and my son's home. Michael Weston was responsive to all our requests and was pleasant to deal with. If anything went wrong, he was quick to fix it. When there was an emergency at my son's house, and we had to get heat there quickly, he rearranged his schedule to help us. I highly recommend this company.